Culver City Chevrolet

Brought my car in for warranty service and was treated politely and efficiently by service advisor Laura Capps. She contacted me after to make sure everything went OK. politely and efficiently by service advisor Laura Capps. She contacted me after to make sure everything went OK. More

Everyone was pleasant and efficient. Wor was complete on time and no unanticipated problems were identified. All charges were as estimated. A pleasure to wok with Wor was complete on time and no unanticipated problems were identified. All charges were as estimated. A pleasure to wok with More

Great, they got me in and out in no time. Will return for additional services Will return for additional services More

Great experience that is why I always come here for all my car needs. Go Culver City Chevrolet! my car needs. Go Culver City Chevrolet! More

Gio understood my needs for the car and took care of what he needed to do. The pick-up was awful! Employees cussing in front of me and other customers. The cashier's office was very confused as if they were he needed to do. The pick-up was awful! Employees cussing in front of me and other customers. The cashier's office was very confused as if they were all new but wouldn't admit it. Took forever and weren' polite or helpful. More

Gio has handled the last few issues with my car with great ease and knowledge. The front office is another story. Clearly you're training new employees but when that takes more than double the time it w great ease and knowledge. The front office is another story. Clearly you're training new employees but when that takes more than double the time it would take it's time to stop the training and have the new employee shadow the current employee rather than make the customer wait an incredibly long time. That was when I dropped off my car. When I picked it up it took over 40 minutes because of issues with the paperwork in the office! They also were not the friendliest nor did they explain what was happening for it to take so long until I was visibly frustrated and asked for the 3rd time. A female service rep was joking around with another service rep while I was waiting. She was cussing up a storm in front of me and other older customers. Disrespect in the workplace has overtaken the overall workforce. So disappointing. More

Luis didn't introduce himself to me (I had to get his name). He didn't let me know next steps after checking me in. He didn't go over what was done at checkout. After paying, it took more than 20 mins to name). He didn't let me know next steps after checking me in. He didn't go over what was done at checkout. After paying, it took more than 20 mins to get my car (no one notified the porter to get my car, I actually had to flag the porter down myself and ask about my car). More

Quick and easy The car was ready as promised. The service advisor informed me of things but didn't pressure that things needed to get done The service advisor informed me of things but didn't pressure that things needed to get done More

Good Customer Service. Returning customer. So far its been a good experience overall. Jordan has kept me up to date. Thanks. Returning customer. So far its been a good experience overall. Jordan has kept me up to date. Thanks. More

This was my first time visiting this location. Great Customer Service. Service consultant was great. Great Customer Service. Service consultant was great. More