Culver City Chevrolet - Service Center

Your customer service people over the phone seem to be not so knowledgeable about discounts that I have received in emails.. I have $30 coupon u emailed me but service guy Said I couldn’t use it not so knowledgeable about discounts that I have received in emails.. I have $30 coupon u emailed me but service guy Said I couldn’t use it More

I came in for a basic matinence service which end up costing me $403 that I don't believe was necessary for the extra stuff they quoted me, and not sure if they even did the work. I had to ask them do t costing me $403 that I don't believe was necessary for the extra stuff they quoted me, and not sure if they even did the work. I had to ask them do they put a sticker in the windshield to remind you of your next oil service because I wasn't given one. Which makes me question if they did anything to my car they said they did and if they just overcharged me because I'm a woman. I will not becoming back here or refer anyone to this place and if I have to pay to get my car checked elsewhere and find out they didn't replace the parts they charge me for and made me pay $286 in labor fees for a 1 hr job I will be sueing. More

Service writer was very helpful and knowledgeable. I would certainly be back to have my vehicle serviced. I look forward to dealing with Ruben again. would certainly be back to have my vehicle serviced. I look forward to dealing with Ruben again. More

Review is for service manager Jose. Very unprofessional. He called me to update on service and used explicit language while I was on hands free and child was present. When I got to pick up my vehicle I trie He called me to update on service and used explicit language while I was on hands free and child was present. When I got to pick up my vehicle I tried to complain but was told there's no one higher than him in service department. I believe service advisors should have some basic manners when they communicate over the phone More

Jordan R. was very professional about my situation and I like the way she handled my claim. Keep up the good work under these circumstances the world is facing. like the way she handled my claim. Keep up the good work under these circumstances the world is facing. More

a chore i look forward to because of clean, friendly surrounding, good service, on time performance and pleasant staff. I have had three Volts serviced here and never a problem. surrounding, good service, on time performance and pleasant staff. I have had three Volts serviced here and never a problem. More

Jordan checked the paperwork I brought in to see what work was recommended. She informed me that the tire rotation didn't need to be done yet due to low mileage since last one. She worked quickly, gave work was recommended. She informed me that the tire rotation didn't need to be done yet due to low mileage since last one. She worked quickly, gave me an estimate of time it would take. Later at home I received a phone call from Jordan updating the progress, informing me it would be longer. Later I received a text that informed me when the car was ready for pick up. Jorden answered all my questions and bonded with me over being a Chevy Bolt. We both think it's SO FUN to drive because it's "zippy" Pleasant, competent service. Can't ask for more More

Overall my trip to Culver City Chevrolet was good. The customer service was friendly and the vehicle service was also good, taking around an hour and a half. customer service was friendly and the vehicle service was also good, taking around an hour and a half. More

Ruben has been the person who always attends me when I take my vehicle. Always friendly, helpful and understanding. Explains in detail what service is needed. take my vehicle. Always friendly, helpful and understanding. Explains in detail what service is needed. More

Luis in the service drive has been awesome, very polite and customer service on point. I just have a small complaint about the prices here, should be a little more reasonable due to pandemic situation. and customer service on point. I just have a small complaint about the prices here, should be a little more reasonable due to pandemic situation. More