Culver City Chevrolet - Service Center

I’m not one to complain about things, but I have to make this review. I went in because my check engine light was on. I paid $370 for them to “fix” the problem. It took them 3 days with my vehicle. The day this review. I went in because my check engine light was on. I paid $370 for them to “fix” the problem. It took them 3 days with my vehicle. The day I went to pick up my vehicle I drove it home and while on the way home, the check engine light comes back on. I go back to the dealership and talk to Ruben and he says that they will do another diagnostic but that they have to charge me again even though they charged me already and supposedly fixed the issue. He said if I don’t want to pay or don’t like it I can go somewhere else. I had Ruben and at first he seemed like he was going to help me. By the end of my service he was telling me to just sale my car since it wasn’t “new” and had too many problems.(that’s a lie because I keep my Vehicle in good maintenance.) please save your money and go somewhere else. Oh and when I went to go have the car fixed somewhere else they said some screw where left loose where Culver City Chevrolet did the work. Really upsetting. More

I really appreciate the service I always get! !!👍🙏🥰I just got some work fine on my vehicle it seems to be going good so far🙏🥰the service person who helped me was very professional/polite/fri !!👍🙏🥰I just got some work fine on my vehicle it seems to be going good so far🙏🥰the service person who helped me was very professional/polite/friendly/very helpful to me 🥰not sure if I can mention his name🙄but I would like to especially thank him for his service to me!🙏and the people who worked on my truck 🥰thank you More

Jordan went above and beyond to help me get a resolution, even when there was nothing the service department could do to resolve my issue. She really cared! even when there was nothing the service department could do to resolve my issue. She really cared! More

Had a problem with my brand new 2021 Tahoe, needed a new engine after 1,500 miles. The owner would not give me 5 minutes to talk to me. The Tahoe cost me almost $90,000. Awful attitude, corporate GMC & Chev engine after 1,500 miles. The owner would not give me 5 minutes to talk to me. The Tahoe cost me almost $90,000. Awful attitude, corporate GMC & Chevrolet, same attitude why I keep doing these surveys, is a joke, your not going to do anything about it, maybe a little lip service. Your people in service, like Ruben were nice, thank you and have a nice day. More

They did fine identifying the problem and fixing but the prices are soooo much higher than any other dealership in the area. We only had our car fixed here this time because of the urgency of the issues. Th prices are soooo much higher than any other dealership in the area. We only had our car fixed here this time because of the urgency of the issues. They would be wise to match the other dealers. We will be driving to dealership slightly farther away in the future. More

Ruben is extremely Detailed, informative & very knowledgeable. Great experience with the service department and Ruben’s customer service. knowledgeable. Great experience with the service department and Ruben’s customer service. More

Th dealership is nice and clean. The people are helpful. Ruben was so very very excellent!! The people are helpful. Ruben was so very very excellent!! More

N/A. Okay. Thank you very much for your excellent service, and professionalism. I will definitely be back again. Okay. Thank you very much for your excellent service, and professionalism. I will definitely be back again. More

Good Good Good very good service I appreciate your service that you guys did for me thank you very much very good excellent service that you guys did for me thank you very much very good excellent More

I always have a good experience very fast very efficient vehicles get back to me as soon as they’re done I love the way they expedite my vehicle. The service rep that I work with Miguel is awesome thanks, C vehicles get back to me as soon as they’re done I love the way they expedite my vehicle. The service rep that I work with Miguel is awesome thanks, Chevy Of Culver City. More