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Culver City Chevrolet - Service Center

Culver City, CA

4.2
1,563 Reviews

1,563 Reviews of Culver City Chevrolet - Service Center

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June 25, 2022

Jordon is the best! ! So helpful!! Best customer service!! I’m a very happy client!! More

by BRITTAFRANCISCO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2022 -

Culver City Chevrolet responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Culver City Chevrolet! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 25, 2022

The person in charge of my account was very rude and disrespectful. He gave me an estimated cost over the phone and then when the job was complete he gave me a total that was 400 more and claimed he n More

by juejue007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ruben Barrera
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2022 -

Culver City Chevrolet responded

Hi, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. Please contact Sara C. Customer Care Advocate at (424)258-9157 when you have an opportunity, and we will be more than happy to try and turn your experience around.

June 25, 2022

Appreciated the work that was done; but I Just can’t see justifying the labor at $250 An hour. It’s $100 an hour?? It really hits Your wallet when you’re retired. God bless, John & Trish LaRosk More

by 1NavyUSA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Navarrete
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2022 -

1NavyUSA responded

WAY too expensive; Who's making the $$; If it's the certified mechanics then they should become lawyers, as this rate is what they charge, and higher??

Jun 28, 2022 -

Culver City Chevrolet responded

Hello there, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to Sara C., Customer Care Advocate at (424)258-9157 when you have a chance. Thank you, and we look forward to hearing from you.

Jun 28, 2022 -

1NavyUSA responded

Thank you for your response to my earlier email. I know that things won't change, but I felt compelled to relate our feelings.. God Bless. John and Trish LaRosk

June 24, 2022

I was very impressed with Jordan in service. She was very thorough and helpful regarding my car. More

by Splogcooper
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2022 -

Culver City Chevrolet responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Culver City Chevrolet! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 23, 2022

I was encouraged to service other things on my car BUT never felt forced. My car was serviced quickly and I was out in less than 45 minutes. Thank you More

by GMCKILLIAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2022 -

Culver City Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 22, 2022

I’m VIP member and because I do change the air filter myself, they didn’t want it to give me the oil change for free! Just because of that! When I bought the VIP membership they didn’t say that! That’s s More

by EDKANELA2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan Kennedy
June 21, 2022

When upon arrival your representative Jordan came to my truck and was very polite and helpful. She took care of the paperwork quick and fast. I am very pleased with her actions and the way she handled ever More

by Alexdelcid05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2022 -

Culver City Chevrolet responded

Hi there, thank you so much for your positive comments about Culver City Chevrolet! If you have any further questions, please give us a call. We're always happy to help!

June 20, 2022

My daughter is a college student and we live out of the area. They worked with me and my daughter to make sure repairs were done timely and worked with me so I could make payments as her student credit ca More

by PARKER1813
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Navarrete
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2022 -

Culver City Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

June 19, 2022

Your service manager went above and beyond to meet my expectations and I am so happy I chose to move my service needs to your dealership. More

by Jake P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Navarrete
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2022 -

Culver City Chevrolet responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Culver City Chevrolet! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 18, 2022

Service adviser very efficient and knowledgeable, wish car would be returned cleaned and washed, as the rest of high end dealers do More

by Daplus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2022 -

Culver City Chevrolet responded

Hi, we're glad to hear you found our staff was so knowledgeable and helpful! We look forward to your next visit! Take care!

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