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Curran Volkswagen

Stratford, CT

4.9
570 Reviews
Family owned and operated since 1973. Our focus: People. It's more than just a sale or a service appointment. To us, it's relationships. Our foundation is our customers and employees: "our family".
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2785 Main St

Stratford, CT

06615

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Showing 570 reviews

June 21, 2021

everyone was very friendly and knowledgeable - making me very excited for my new car. i would definitely recommend their services to anyone looking for a car. More

by tveliotis
Recommend Dealer
Yes
Employees Worked With
Other Employees : Wallas Smith
June 19, 2021

Chris Curran Jr was excellent to deal with. The price was a little higher than we wanted to spend seeing that the used Market at the time was so inflated we did okay negotiations went well. The car was clean More

by bmazz007
Recommend Dealer
Yes
Employees Worked With
Other Employees : Chris Curran Jr.
June 15, 2021

Eric Wanzie and Barbara Martin were amazing!! They made the entire process from beginning to driving away a great and painless experience. Highly recommend this dealership!! More

by Evie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Wanzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2021

Amazing and so helpful. Barbra Martin helped me get into the car i wanted smoothly. The process when painless. Would recommend to all of my friends and family. More

by jaynemunson88
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2021

My overall experience was very good. The process of purchasing my new Jetta was made effortlessly especially due to the help of Barbara Martin in finance Dept.The entire staff was very helpful and frie More

by JBETTS99
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Wanzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wallas Smith
May 24, 2021

Curran is THE BEST VW dealership in the area. We've explored other options but decided to come back to Curran as they as no pressure, honest and upfront with everything, and great people. We are extrem More

by gsmith21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Parauka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Dipallo
May 19, 2021

Overall, this was an excellent sales experience. They stood by their word and professionally handled every aspect of the lease. Would definitely recommend this dealership without reservation. More

by KAKINGSLY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Dipallo, Wallas Smith
May 10, 2021

I have been a customer for two decades. I get fair and honest conversation, and good deals. The service department is excellent, too. VWs rock! More

by mjmarin291
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Parauka
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2021

It was a pleasure going to Curran in Stratford. Chris is extremely patient, I never felt pressured to make a decision, and most importantly, a professional - who knows the car business inside and out. The b More

by sreak2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Parauka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Curran Jr., Wallas Smith
April 16, 2021

This was by far the worst experience Ive ever had buying a car. The first time I went to the dealership, I found the car I wanted and was ready to pay cash, but just because BARBARA was not working I couldn More

by lorreine
Recommend Dealer
No
Employees Worked With
Barbara Martin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2021 -

Curran Volkswagen responded

Hello Lorreine. Barbara, our finance manager, was off on the day that Lorreine purchased her vehicle. You must meet with a finance manager to complete paperwork before leaving with the vehicle. The day after Lorreine's purchase, Barbara reached out to her via phone to verify info on her credit application. During the phone call, Lorreine informed her that she was already outside the dealership waiting, even though her paperwork had not been processed yet and we had not called her informing the vehicle was ready. This was the first time she showed up after purchasing the vehicle. Barbara informed her during this call that she was going to call her back with the results of her credit application before the end of the day. After processing Lorreine's application, Barbara called her back and informed Lorreine of her options, and asked her to call us back with her decision so we could schedule pickup time and prepare her car. Lorreine was supposed to call us and tell us what her final decision was, however, the next morning, she showed up expecting to take the car immediately, without calling us with her decision, and without a bank check. During this interaction, we reminded her that we were waiting to hear from her regarding her decision and to schedule an appointment. We then scheduled a pickup time with her and asked her to return at that time with a bank check. After we scheduled the appointment, she arrived over an hour late to her appointment, which forced us to have to take the next customer picking up their vehicle, since we could not keep them waiting for that long. Our finance manager Barbara has been working at Curran Volkswagen for over 13 years because of her outstanding customer service. If you have any further questions, please do not hesitate to reach out to us at wecare@curranvw.net.

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