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Curran Volkswagen - Service Center

Stratford, CT

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35 Reviews

35 Reviews of Curran Volkswagen - Service Center

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December 23, 2021

The Used Car Manager, Shawn, and Shawn in service were both terrific. They handled the issue quickly and satisfactory. More

by DCORREIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Amoratis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Dietz
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Ellison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne Vaporis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Vaz
September 30, 2021

I been there for a recall issue. Overcharged me for diagnostic what I never ordered. Promised will call when car ready, never informed and it was a hassle to get my car back after 2 days. Worst place More

by beetle212
Friendliness
Recommend Dealer
No
Employees Worked With
William Ellison
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2020

Very professional and courteous service staff. The work I requested was performed to my satisfaction including setting up service appointment. I definitely will come back to service my car at Curran Volkswag More

by Mark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service department
Dec 14, 2020 -

Curran Volkswagen responded

Mark, thank you so much for sharing your experience! We hope to see you again soon. -R.M.

December 12, 2020

Curran has always taken great care of me and my families vehicles for over 20 years. I refuse to go elsewhere for my Vw service. More

by vaz.shawn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will
December 11, 2020

Great job, they changed my double mass flywheel and the car is running like new. In the next 50K miles or more (that would be 3 - 4 years) I will be back for a DSG clutch change ... perhaps. More

by agray19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Curran, Reed Mayhew
Dec 11, 2020 -

Curran Volkswagen responded

We're so glad you had a great experience with our dealership! If you need anything else, do not hesitate to reach out to us at wecare@curranvw.net. Stay safe! - R.M.

December 11, 2020

When I buy a Volkswagen it's from Curran or I don't buy one!!! The passing of Jim Curran was so sad for everyone...and I will greatly miss him....so the next time I buy a VW I will do in the spirit he bro More

by s2sanford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Curran
Dec 11, 2020 -

Curran Volkswagen responded

We appreciate your kind words! We miss him greatly as well. We're happy to provide you with the same experience that he always did. Looking forward to seeing you in the future! -R.M.

December 11, 2020

I was told after service was complete that they do not accept AMEX, I offered to pay using a another CC right away and was told to call back to speak with the manager. I left the manager a voicemail and d More

by Shem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sean Curran, Reed Mayhew
Dec 11, 2020 -

Curran Volkswagen responded

Shem, I apologize for the miscommunication regarding the credit cards our payment provider accepts. Would you mind reaching out to us regarding more details about your interaction so we can make sure this doesn't occur in the future? Please email us at wecare@curranvw.net. Thank you! -R.M.

December 11, 2020

I will be going in my 5th VW next year. I wouldn't take my car service to anyone but Curran. The staff is always professional & courteous and the service is alway timely, correct and a good value. More

by mikecastle23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will
Dec 11, 2020 -

Curran Volkswagen responded

Mike, thank you so much for your feedback! We're happy we've been able to provide you with consistently exceptional service. We hope to see you again soon! -R.M.

December 11, 2020

The service dept does a great job of setting up appointments, answering questions as well the mechanics doing an outstanding on repairs. I would highly recommend Curran for sales and service. M More

by marygodzeno
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will
Dec 11, 2020 -

Curran Volkswagen responded

Mary, we're so glad you had an excellent experience at our dealership! Feel free to stop by anytime and we'll give you your complimentary wash. Just mention this review response. We'll see you again soon! -R.M.

Dec 11, 2020 -

marygodzeno responded

Thank You!

December 11, 2020

I see kindness respect from Curran Volkswagen employees, answer all questions and get you in and out as soon as possible and that’s hard to do with so many different people personalities More

by Robert Baker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William
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