Curry Honda Chicopee

Great Service Went in for an airbag recall knew I possibly needed brakes. Sure enough ended up getting brakes. They were great and took me home and picked me up. L Went in for an airbag recall knew I possibly needed brakes. Sure enough ended up getting brakes. They were great and took me home and picked me up. Lost my water bottle though in my rush to meet the shuttle guy I left it behind. Never gave it a thought until later in the day. Called my service guy Jon but it wasn't found sad loss. More

Great Service Went in for an oil change and inspection sticker. Had no appointment but they took me right away. After the inspection of my car, they did have some r Went in for an oil change and inspection sticker. Had no appointment but they took me right away. After the inspection of my car, they did have some recomendations which I will take under advisement. More

Professionals I have come to expect: friendly, professional, honest service from Curry Honda and I was not disappointed. They went the extra mile to work with my s I have come to expect: friendly, professional, honest service from Curry Honda and I was not disappointed. They went the extra mile to work with my schedule and did a great job. More

excellent I had a question about one of the safety features on the car. They checked it out and showed me the proper way to use it. They are very people orient I had a question about one of the safety features on the car. They checked it out and showed me the proper way to use it. They are very people oriented . More

Good service The service Curry Honda offered, was very helpful and informative. I cannot be any happier with my new car and friendly service, provided by the indiv The service Curry Honda offered, was very helpful and informative. I cannot be any happier with my new car and friendly service, provided by the individuals at this dealership. More

Transmission fluid drain and fill on 2015 Honda Civic SE I brought my car in for a transmission fluid drain and fill because on April 24 I found the transmission fluid fill cap was removed and set aside next I brought my car in for a transmission fluid drain and fill because on April 24 I found the transmission fluid fill cap was removed and set aside next to filler hole. Apparently this cap had been off since the car was new, as I am the only person who has ever been under the hood of my car and I did not remove it. As a retired mechanical engineer, I perform all maintenance that can be done by owner (synthetic engine oil changes, trans fluid drain/fill, coolant drain/fill) and was preparing to perform the trans fluid drain/fill operation. This car has no trans fluid dipstick, and the filler hole and cap are almost impossible to see unless you use a light and look for them, so there was no reason I would ever look for or remove the cap until now. The undisputable fact is the filler cap had been off since the car was new. Car was purchased new at Curry Honda March 29, 2015. So either the cap was never installed at the factory (this car built in Canada) or it was removed at Curry during initial checkout back in 2015. Perhaps new cars from the factory arrive at Curry without fluids and the trans fluid is added by the dealership? That would explain why the filler cap was removed. I am reporting this so Curry Honda is formally aware of the fact they delivered a new vehicle with trans fluid filler cap removed. Prior to bringing the car into Curry on Apr 25 for trans fluid drain/replace, I explained these details to Andy Bassett, who sold me the car and whom I trust and have confidence in. I explained I wanted the service dept at Curry to checkout the quantity and quality of the trans fluid to see if any contaminants or moisture had entered the fluid over the 4 years the cap was off. I also asked if there was anything Curry could do for me, seeing as how this situation was missed by them back in 2015. Andy did check with service and explained I had no recourse. I decided I wanted an expert opinion on the trans fluid condition, so I brought the car in the next day for service. Again, I mention these facts so the service manager and owner of Curry Honda Chicopee are aware of what happened. As a former service manager myself, I would have offered something to my customer; maybe a sharing of the cost to perform the $119 service. More

1st service great! Had my 1st service appointment since I purchased the car a few months ago. Had an 8:00 appointment for an oil change and tire rotation. Check-in was e Had my 1st service appointment since I purchased the car a few months ago. Had an 8:00 appointment for an oil change and tire rotation. Check-in was efficient and went well. Tech was friendly and polite. Work was done pretty quickly because my car was ready at 9:00. Would not hesitate to recommend this service center. More

Easy and convenient Came in to the dealership during rainy day Meet new salesman at the doorway, and here you go drive away on new Pilot next day Awesome people!!! Came in to the dealership during rainy day Meet new salesman at the doorway, and here you go drive away on new Pilot next day Awesome people!!! More

Best ever Very professional staff. Walked in, told them exactly what I was looking for a drove away with what I was looking for and more. Great experience. Very professional staff. Walked in, told them exactly what I was looking for a drove away with what I was looking for and more. Great experience. More

Attentive service Completed the replacement of the struts in a timely way. On the test drive found the tie rod was also bent/loose and replaced it. Car handles so much Completed the replacement of the struts in a timely way. On the test drive found the tie rod was also bent/loose and replaced it. Car handles so much better now. More