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Curry Honda Chicopee - Service Center

Chicopee, MA

4.8
5,906 Reviews

5,906 Reviews of Curry Honda Chicopee - Service Center

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May 05, 2022

I think the dealership is greedy on service pricing and would have more customers if there prices were more responsible More

by Dtcote
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brandon Morgado
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2022 -

Curry Honda Chicopee responded

I am sorry that you were unhappy with the estimate of your vehicle’s recently needed repair . Unfortunately, over the past two years there has been an steady increase in most of the fluids, oils and parts we use to repair and maintenance these vehicles. We constantly spend time calling local dealers, mom and pop shops, and quick lube chains, to compare pricing and stay competitive. You would be surprised if you called around, or stopped in to some of these places for pricing. We are a Honda dealer, We offer Honda parts to our customers, not aftermarket inferior parts, unless requested by the customer. I am sorry that the service advisor did not have a second estimate with aftermarket parts ready for you to decide on the repair, as it might have been much cheaper. But again we are a Honda dealer and 95% of the customers coming here expect Honda parts and nothing less. We understand that sometimes, customers need different options, so I am sorry if he did not give you one. I called you and left a detailed message, As I said in the message, I was hoping to see if I could be of assistance and help you with the pricing, and job needed. I am positive I can really help you out and make you satisfied. Again, please feel free to reach out to me for assistance if needed. Sincerely, Jason Aller - Service Director

May 06, 2022 -

Dtcote responded

You mean to tell me there are Honda brake pads really

May 04, 2022

Dependable, knowledgeable and friendly team provides me the confidence to trust in the service they provide More

by LCL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Reyes III
May 04, 2022 -

Curry Honda Chicopee responded

Thank you so much for sharing such a great review!

May 04, 2022

Clean, professional, friendly, courteous, and informative staff who always patiently explain what is going to be done to the vehicle. More

by NLARSON7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Reyes III, Ryan Orr, Hector Lopez
May 04, 2022 -

Curry Honda Chicopee responded

Thank you for sharing such a great review! We look forward to your next visit!

May 04, 2022

Successfully replaced my tire but did not fix the screen icons of the lights in my car More

by PHOEBE.Y0220
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Orr
May 06, 2022 -

Curry Honda Chicopee responded

Phobe.Y0200, Hello, I am sorry to read this message about the lights still being on. Please reach out to me personally, and I will see what needs to be done to help resolve your light issue right away. I see you were just in for a tire, maybe the tire pressure light is on? I could not look you up in our database with your username, so if you can reach out to me I can definitely help you out. Thanks and we hope to help you out soon. Sincerely, Jason Aller - Service Director 413-593-6721 EXT. 6207 jaller@currycars.com

May 02, 2022

Efficient and got what I was looking for. Eric was a great to work with. More

by SEANTSULLIVAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik Johnson
May 03, 2022 -

Curry Honda Chicopee responded

Thank you so much for being part of the Curry Honda family!

May 02, 2022

They provided excellent customer services and went way beyond their expectations. Thanks Pedro for assisting me on getting my vehicle inspection and service team . More

by BRU28.NET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Reyes III
May 03, 2022 -

Curry Honda Chicopee responded

Thank you so much for sharing such a great review! We look forward to your next visit!

April 30, 2022

Recall service appointment, quick and efficient in and out. Explained all in detail, even top off my window washer fluid. More

by truejab
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Fathi Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Morgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pedro Reyes III
May 02, 2022 -

Curry Honda Chicopee responded

Thank you for sharing such a great review!

April 29, 2022

Good service appointment. Everything went as expected. Service advisor was courteous and professional. Car was ready when promised. More

by Steve25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Orr
Apr 29, 2022 -

Curry Honda Chicopee responded

Steve, Thank you for such a great review!

April 29, 2022

I was greeted by Ryan, he was very pleasant to talk with and wasted no time at all to get my car serviced. Great job Ryan. Thanks, Joe Caz More

by Joe Caz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Orr
Apr 29, 2022 -

Curry Honda Chicopee responded

Thank you for sharing such a great review Joe! We look forward to your next visit!

April 29, 2022

I can’t thank Curry and particularly Chris for their exemplary service. I blew out a tire 2 weeks ago on a uncovered man-hole cover and not only did they immediately take me ,but it was 2 minutes before More

by NMCCAIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Bryden
Apr 29, 2022 -

Curry Honda Chicopee responded

Thank you for sharing such a great review! We look forward to your next visit!

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