Curtiss Ryan Honda

Cole was our salesman. From the first phone call to the final handshake, he was very professional and polite. He walked us through the whole process w/o a glitch. From the first phone call to the final handshake, he was very professional and polite. He walked us through the whole process w/o a glitch. More

I will never have my car serviced at Curtiss Ryan Honda in Shelton, CT ever again. I dropped off my 2018 Honda CR-V on the morning of Tuesday, January 14, 2025 to have the fuel injectors serviced and Paul in Shelton, CT ever again. I dropped off my 2018 Honda CR-V on the morning of Tuesday, January 14, 2025 to have the fuel injectors serviced and Paul Harris said they would perform the fuel pump recall as well. Believe it or not, I had to wait until Tuesday, January 21, 2025 to pick up my car. First, Harris told me that the $169 diagnostic fee would be waived if I had my car serviced at Curtiss Ryan Honda. When I disputed the estimate, Harris lied and said that "waiving the diagnostic fee never crossed his lips." Second, they did not even diagnose my car until late morning on Wednesday, January 15, 2025. Third, Harris lied to me and said that he had to express order parts and that my CR-V would be done on Thursday, January 16, 2025. Harris had Thursday off and he was the only one who could itemize our bill (according to Paul Viveros). At this point, I requested a loaner and I was told that they didn't have one for me. As it turned out, my CR-V was not serviced until Friday. Then we played the waiting game of getting payment from the warranty company. Harris should've done everything possible to get the payment on Friday, January 17, 2025 because he knew that the warranty co. couldn't pay out on Saturday (and Monday was a holiday). What was supposed to take 1 day turned into an 8 day ordeal filled with lies and empty promises. Furthermore, they replaced & charged me for 4 brand new spark plugs that my mechanic had just replaced on Thursday, January 9, 2025. From start to finish, it was an awful experience. I cannot, in good faith, recommend having anyone's car serviced here. More

My second new car from this dealership and I am more than pleased. My sales person, Mr. Joe Rigsbee was the professional that I needed my second time around. My experience with an upgrade to my Civic was ple pleased. My sales person, Mr. Joe Rigsbee was the professional that I needed my second time around. My experience with an upgrade to my Civic was pleasurable. More

We researched the Honda dealerships in CT and found that Curtis Ryan Honda had a good balance of positive on line reviews of sales staff, service department and finance department. When we walked in we were Curtis Ryan Honda had a good balance of positive on line reviews of sales staff, service department and finance department. When we walked in we were immediately greeted by Mr. Joe Riggsbee, stating " Good afternoon and welcome to Curtis Ryan Honda. How may I help you both today?" We had many questions on the Honda product lines and Joe Riggsbee began to answer all of our questions on the Honda product lines. He is extremely knowledgeable on all products and features of the cars and truck Honda sells. He went with us on a test drive of a NEW Honda Passport and prior to the test drive pointed out features and safety features of the model. The ride was great! He walked with us around the new car outside lot and pointed out the cars and truck we were considering and the color options of each line. We spent a total of 3 three hours with Joe Riggsbee AND we bought our NEW HONDA PASSPORT TRAIL SPORT right off the show room floor that day !. We have bought a few new cars and trucks over the years and this is our first HONDA product. Mr. Joe Riggsbee is the following: professional, courteous, friendly, honest, no pressure to purchase right then and there, no added stress to the process of looking or buying a vehicle. Once you have decided to purchase a vehicle: Joe has all the paperwork ready, from new plates if you want or need them ( they have right there in the dealership), to all the necessary papers to sign to get that dream car or truck to your home. The Finance Business Manager, Marcin Kieltyka, was great working with Joe to get all things in order for the finance. Marcin explained all things clearly and any questions answered right away for us. A very nice experience as well. Joe Riggsbee also took the time to walk us around the dealership inside to show us the service department area and parts department for our future needs oil changes, tires etc. We were introduced to Mr. Kyle Hampton, Service Department, who also answered a few questions we had for future service. The whole process of buying any new or used car or truck these days is and could be a very stressful thing for families BUT in our experience at Curtis Ryan Honda, it was very easy, smooth, any and all questions answered no games. Plain talk. You could not ask for anything else when considering a big purchase item. Thank you Joe Riggsbee for our Blue Honda Trail Sport we could not be more pleased. ! More

Peter Michael was so helpful in exploring options and payment plans. He was patient and kind. We are grateful and appreciate the experience we had at Curtiss Ryan Honda. payment plans. He was patient and kind. We are grateful and appreciate the experience we had at Curtiss Ryan Honda. More

Getting everything done was easy. Joe was great to work with. He made the process run smoothly. Joe was great to work with. He made the process run smoothly. More

Great dealership. ..As of this week, I have bought 4 Accords there. Andreas Odysseos went through EVERYTHING with me for the sale of my new Honda and the trade of my 2 ..As of this week, I have bought 4 Accords there. Andreas Odysseos went through EVERYTHING with me for the sale of my new Honda and the trade of my 2015. He even called me on his day off to make sure everything was ok the day after I drove it home. Jack handled the paperwork and was fast & efficient even while I read it all. Marcin Kieltyka was patient with all my questions on the warranty and financing. Through it all, there was no pressure. More

Great dealership. I would definitely recommend this dealership. The staff is great and very helpful. I would definitely recommend this dealership. The staff is great and very helpful. More

Andreas Odysseos was a great salesman and very helpful both during and more importantly after the sale. both during and more importantly after the sale. More

Have been using Curtis for many years. very satisfied by their friendly, efficient and dependable service. No sales pressure. This is our fourth purchase. very satisfied by their friendly, efficient and dependable service. No sales pressure. This is our fourth purchase. More