256 Reviews of Curtiss Ryan Honda - Service Center
Above And Beyond When I had suggested servicing my airconditioning and had told them to go ahead with it, [which is an expensive service]the gentleman who was the serv When I had suggested servicing my airconditioning and had told them to go ahead with it, [which is an expensive service]the gentleman who was the service writer went out checked it and came back too let me know I had not adjusted it correctly, saving me the service. They could have just as easily taken the car in and done as I had instructed them and billed me for unnecessary work, true honesty, hard to find these days. Then on top of this when there was a delay in getting a ride to work the service manage stepped up without hesitation and drove us himself. This service department goes above and beyond. Thank you. More
Absolutely amazing service center personnel I came in about a week or so ago because my check engine light was on and I couldn't figure out why. I was in a bit of a rush and was a bit more heate I came in about a week or so ago because my check engine light was on and I couldn't figure out why. I was in a bit of a rush and was a bit more heated than I should've been because of this inconvenience, but that all changed once I talked to Kaitlyn. Her understanding of my issue, frustration, and overall sensitivity to my time was above and beyond. Her knowledge in my vehicle, her friendliness, and her professionalism were, and are, key factors to the reason why I will be returning for more service work in the future. I would absolutely recommend Curtiss Ryan Honda on the bare contingency of Kaitlyn's attitude and customer service. More
First Service Experience After having the car for 3 days and 190 miles and listening to the constant sound during a drive, I needed to have it identified. I talked to a few f After having the car for 3 days and 190 miles and listening to the constant sound during a drive, I needed to have it identified. I talked to a few folks including my Honda salesman who said during a drive that it sounded like a Honda and a relative who has had two Pilots and 2 Crv's who said he had never heard the noise. So I went to Curtiss Ryan's service department and asked for their Honda expert to come take a ride and hear what I thought I heard. After about a miles drive he said that 'these cars are quieter than this and he thought the noise was from a bad wheel bearing. I brought it in at 7 am the next day and picked it up at noon. On the drive home the noise was gone as they did replace a front wheel bearing, and did a multipoint check that helped relieve my skepticism regarding the Pre-Certified check list. Many thanks to Service Advisor Paul Viveiros and that Honda expert who identified the problem as well as all the other employees I interacted with during this seamless service event. More
Great experience Dee helped me so much. I brought my car in to get fixed and she went above and beyond making sure everything was taken care of. Her amazing service an Dee helped me so much. I brought my car in to get fixed and she went above and beyond making sure everything was taken care of. Her amazing service and willingness to help really reinforced the reason I bought my car from Curtiss Ryan in the first place. More
service follow up Brought car in for a follow up on recent service. Process was quick and thorough. Included examination of area worked on during previous service and Brought car in for a follow up on recent service. Process was quick and thorough. Included examination of area worked on during previous service and clean up of surrounding area. Mission accomplished !!! More
Exceptional Service We have purchased several cars from Curtiss Ryan and always use their service department. The customer service is phenomenal and their prices are fair We have purchased several cars from Curtiss Ryan and always use their service department. The customer service is phenomenal and their prices are fair. Highly recommend this dealership. They have won my repeat business. More
Excellence This is the best dealership that I have ever used. From the ownership to the sales people to the service the customer always comes first. They pay att This is the best dealership that I have ever used. From the ownership to the sales people to the service the customer always comes first. They pay attention to every detail and all the people in service are very fast . I would recommend this dealership to anyone . God bless you all !!Al More
Quick service! Was in and out quickly. Location has a comfortable waiting area. Would recommend Curtis Ryan Honda for future services both sales, maintenance and rep Was in and out quickly. Location has a comfortable waiting area. Would recommend Curtis Ryan Honda for future services both sales, maintenance and repair work. More
Reliable Service Center I always bring my car in for service since they have my records. More importantly my experience with the service team is that they have always been f I always bring my car in for service since they have my records. More importantly my experience with the service team is that they have always been friendly, reliable and dependable. Why go anywhere else. More
Quick & Excellent Service The staff at Curtiss Ryan is excellent to work with. It's a positive experience working with Jim Cossette as well as the service department. The staff at Curtiss Ryan is excellent to work with. It's a positive experience working with Jim Cossette as well as the service department. More