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D'Arcy Hyundai

Joliet, IL

4.9
2,301 Reviews
D'Arcy Hyundai is your local dealer and offers unrivaled customer service with our large assortment of new and used cars in Joliet. We are family owned and have been selling and servicing vehicles in Illinois for over 20 years. We look forward to helping you into a vehicle or servicing your current vehicle. Stop by your greater Naperville Hyundai dealership in Illinois today and take a look at our selection of new vehicles, including the Tucson, Elantra and Santa Fe. You won't find a better selection of new Hyundai vehicles anywhere from Naperville to the Joliet region. We will work hard to find you the ideal vehicle to fit your needs.
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2000 Essington Rd

Joliet, IL

60435

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Showing 2,301 reviews

February 07, 2017

Lease Always go to and also recommend Darcy Hyundai to everyone we know when purchasing an automobile whether new, used or certified. This was our 3rd Tucso More

by ronche5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John "JZ" Ziebarth, John Flynn
Feb 08, 2017 -

D'Arcy Hyundai responded

Thank you so much for being such a loyal customer. We sincerely appreciate your business and allowing us to have earned it once more. We are glad you were able to with "JZ" and previously Mr. Flynn. We are glad everything went as well as expected while you were here. We hope you are enjoying this Tucson as much as your previous ones. Congratulations! D'Arcy Hyundai

February 04, 2017

My review Frankie B was very attentive and helpful. He needs to work on his language a bit, I'm 41..not a girl anymore. But, overall I appreciated his humor a More

by drlbhope
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie “Frankie B” Bekiri
Feb 08, 2017 -

D'Arcy Hyundai responded

Ms. Hope, We thank you for your feedback as we understand in order to be able to provide the best service possible, there should always be room for improvement. Frankie certainly is a great person has the right attitude and sense of humor, we do apologize for his way of speaking as we understand it can be misunderstood. We have already addressed this with him and we assure you it will change. In regards to our Finance department we do apologize, I am unsure what happened there as most of the time they usually do have more one on one time with each customer. Once again we thank you for your feedback and appreciate you allowing us to earn your business. Congratulations on your new vehicle. D'Arcy Hyundai

February 03, 2017

This dealership is INCREDIBLE!! I have to say! The customer service here is INCREDIBLE!!! I have been to other dealerships and none of them compare to the amazing staff they have at More

by StephanieC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Campobasso, Angel Del Toro
Feb 03, 2017 -

D'Arcy Hyundai responded

Stephanie, Thank you so much for your kinds words. We sincerely thank you for taking the time to share your D'Arcy Hyundai experience with our Service department as well as our Sales department. We definitely are happy that everything worked out as well as expected while you were here with Angel and Mike C. We certainly agree we are blessed with our team members here. We congratulate you on your new Hyundai Tucson. Please let us know if there is anything more we can do for you or in the near future. Thank you. D'Arcy Hyundai

February 03, 2017

Lease Jimmy was very helpful in guiding me through the process of leasing my new car. I have had a Sonata for over 15 years and loved them but there were c More

by reryancpa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 08, 2017 -

D'Arcy Hyundai responded

Loretta, First and foremost, we'd like to sincerely thank you for taking the time to allow us to work with you and earn your business. We are glad Jimmy K. was able to assist you in helping you find the right vehicle for you as well as the right choice as to lease vs purchase. Here at D'Arcy Hyundai we try to make sure our customers are not only comfortable in what they drive in but understand all the great features the vehicles contain now a days. Please let us know if you may need anything else now or later in the future. Congratulations on your new vehicle. D'Arcy Hyundai

February 01, 2017

Happy is an understatement All the employees were very friendly and outgoing. I felt more like a friend rather than a costumer about to make a big purchase. I would recommend D' More

by bigrrr1996
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Medina
Feb 01, 2017 -

D'Arcy Hyundai responded

Thank you so much for your kind words. We sincerely appreciate you taking the time to share your D'Arcy Hyundai story with our online community. We thank you for allowing us to earn your business and allowing us the pleasure of working with you. We are glad you received the D'Arcy Family treatment, after all that is what you are now. We give you a warm welcome to our D'Arcy Family. Please let us know if you may need anything else now or in the near future. Congratulations on your new vehicle. Thank you once again. D'Arcy Hyundai

January 25, 2017

Happy with my new Elantra! Angel helped me with my old car last year ! And I had the best expierence with him helping me pick out my first car, and everyone was just so nice the More

by Jaleman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry , Angel Del Toro
Jan 26, 2017 -

D'Arcy Hyundai responded

Thank you so much for your kind words towards not just our D'Arcy Team but Angel specifically. Angel definitely is an amazing salesman however he certainly makes everyone feel more like family. Thank you for taking the time to share your D'Arcy Hyundai experience with our online community. In addition, we appreciate you allowing us to earn your business. Please let us know if you may need anything more in the near future. Congratulations on your new vehicle. D'Arcy Hyundai

January 23, 2017

What does his mean? I think I explained my situation. Mike was very nice. Finance man also very friendly and outgoing but deceptive. I was impulsive and under time constr More

by susanhucul
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : First salesman I am unsure of
January 21, 2017

Good experience! Francisco was very professional and personable. He answered all of our questions and made me feel confident that I was purchasing a great vehicle. I'v More

by susanpoling
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Medina
Jan 23, 2017 -

D'Arcy Hyundai responded

Ms. Poling, Thank you for taking the time to stop into our dealership and allowing us to have earned your business. Secondly, we understand your time is valuable so thank you for sparing time to be able to share your D'Arcy Hyundai experience. We hope the quality of your visit was an excellent one as we noticed you didn't quite rate that. Here at D'Arcy Hyundai we try our very best to be able to provide our customers with excellent customer service as we are well aware if it wasn't for you guys, we wouldn't be rated #1 Dealership in Sales and Service Satisfaction. Please let us know if there may be anything else that you need assistance with now or later in the near future. Congratulations on your new vehicle and thank you once again. D'Arcy Hyundai

January 21, 2017

7 If not because of the promise $50 gift card for me to go in for test drive I didn't Recive got run around answer . For 4-5 hrs I spend . I would give More

by tipraw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John "JZ" Ziebarth
Jan 23, 2017 -

D'Arcy Hyundai responded

Ms. West, We do apologize for any inconvenience the lack of $50 Gift card was to you. Our Hyundai support team did attempt to pull up the registration by name, phone, and email and no record was found. We understand glitches can happen that is something we unfortunately have no control over and we hope something like this doesn't stop you from doing any future business with our company itself. We appreciate you for taking the time to stop into our dealership and allowing us to have earned your business. Congratulations on your new vehicle. D'Arcy Hyundai

January 20, 2017

Great staff, worked with me to get the vehicle that fit my needs, thank you so much to the staff for all their help thanks More

by jarret86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John "JZ" Ziebarth
Jan 23, 2017 -

D'Arcy Hyundai responded

Thank you so much for taking the time to stop into our dealership and allowing us to work with you. Secondly, thank you for allowing us to have earned your business. We are glad everything went as well as expected while you were here working with JZ. Congratulations on your new vehicle. Please let us know if there is anything more we can do for you now or later in the near future. Thank you. D'Arcy Hyundai

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