D'Arcy Hyundai

Fue una experiencia muy satisfactoria negociar mi Tucson Hybrid con Enrique Varajas es una persona muy profesional quede satisfecho en su explicación muy clara y de nuevo muy profesional Hybrid con Enrique Varajas es una persona muy profesional quede satisfecho en su explicación muy clara y de nuevo muy profesional More

Do not buy from Darcy Hyundai. Both Darcy Motors and Hyundai Corporate are refusing to honor the warranty on a 2026 Hyundai Tucson that I bought brand new in June. I have personall Both Darcy Motors and Hyundai Corporate are refusing to honor the warranty on a 2026 Hyundai Tucson that I bought brand new in June. I have personally put less than 6,000 miles on it, and the middle seat belt buckle in the back was completely crushed simply by folding the rear seat down. This is a blatant manufacturer defect, yet both the dealership and corporate have completely denied the claim and refused to replace it. Dealing with Hyundai Corporate has been an exercise in absolute frustration, resulting in nothing but corporate stonewalling as representatives just read from a script over and over again instead of addressing a clear safety hazard. A seat belt is a vital safety feature, not a cosmetic issue. Forcing a customer to drive a vehicle they bought brand new with compromised safety equipment while refusing to stand behind a factory warranty is unacceptable and dangerous. Because of their complete refusal to resolve this, I have been forced to escalate this matter and file official complaints with the Attorney General's Office (AGD), the National Highway Traffic Safety Administration (NHTSA), the Better Business Bureau (BBB) Auto Line, and other governing agencies, as well as reaching out to local news outlets. Avoid Darcy Motors if you expect them to honor their promises or care about your safety after you buy. More

Larry met all our expectations. No pressure and he answered all of our questions, even after we made the purchase and drove home. Any questions or concerns we had afterwards, he too No pressure and he answered all of our questions, even after we made the purchase and drove home. Any questions or concerns we had afterwards, he took care of by simply contacting him by phone or text. He always responds immediately or returns the call with a follow up. We really enjoyed working with Larry, he is a very friendly and knowledgeable person who is easy to speak to and connect with. We like his sincerity and honest approach towards us as a customer. Larry helped make our purchase a more relaxing and enjoyabl experience, we really appreciate that. Thank you Larry, keep up the good work! More

Very clean and Ruben was exceptional in helping us get our next car. He was able to answer all our questions. our next car. He was able to answer all our questions. More

El personal es muy atento y servicial, contestaron todas mis preguntas y me ayudaron a hacer una compra. satisfactoria mis preguntas y me ayudaron a hacer una compra. satisfactoria More

My sales and pricing experience with D’Arcy Hyundai in Joliet was good, but unfortunately, the after-sales experience was extremely disappointing. At the time of purchase, the Certified Pre-Owned vehic Joliet was good, but unfortunately, the after-sales experience was extremely disappointing. At the time of purchase, the Certified Pre-Owned vehicle was missing an accessory part that I was told would be sent to me afterward. That never happened. I also raised a concern at the time of sale about a headlight that was experiencing significant fogging/condensation and was told that the issue would be covered under warranty. When I later attempted to have it addressed, that turned out not to be the case as it had been represented to me. What was most frustrating was the lack of communication and follow-through. I contacted the dealership and left messages on three separate occasions without receiving a response. On my fourth attempt, I finally reached someone who said they would look into both issues. Several weeks later, I still had not received any follow-up or resolution. Based on my experience, D’Arcy Hyundai may be worth considering if you are getting a good deal and driving off the lot with a vehicle that needs absolutely nothing further. However, I would only recommend purchasing here if you have another Hyundai dealership nearby that you are comfortable relying on for future service and warranty matters, and if you are not expecting D’Arcy to follow through on outstanding items once the sale is complete. The purchase itself went smoothly. Unfortunately, the support after the sale did not come close to matching it. More

Karla Rivera was extremely professional and knowledge of the vehicle . She wasn’t push taking her time to explain every detail. Karla should be given 10 plus stars. the vehicle . She wasn’t push taking her time to explain every detail. Karla should be given 10 plus stars. More

Zach was awesome! And was very patient helping us find what we needed and ensured we walked out with what we desired and was looking for And was very patient helping us find what we needed and ensured we walked out with what we desired and was looking for More

This is my fourth purchase from Darcy. They are the best dealership in my opinion. Phil Gomez, it's an absolute joy to work with. There is absolutely 0 pressure and he answered every singl They are the best dealership in my opinion. Phil Gomez, it's an absolute joy to work with. There is absolutely 0 pressure and he answered every single question with no xx. I highly recommend darcy, and I highly recommend going to see phil. More

GREAT SERVICE,HONEST,AND COURTIOUS,FRENDLY EMPLOYEESTHEYDELIVER THEIR SERVICE TO THE CUSTOMERS.THE EMPLOYEES ENJOYED WORKING WITH THE CUSTOMERS EMPLOYEESTHEYDELIVER THEIR SERVICE TO THE CUSTOMERS.THE EMPLOYEES ENJOYED WORKING WITH THE CUSTOMERS More