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D'Arcy Hyundai - Service Center

Joliet, IL

4.9
455 Reviews

455 Reviews of D'Arcy Hyundai - Service Center

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May 15, 2019

Knowledgeable and friendly service My experience begins with the ease of scheduling my service online. I get either an email or text reminder. Dropping my car off the night before my ap More

by akafrosty5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2019 -

D'Arcy Hyundai responded

Thank you for taking the time to share your D'Arcy Hyundai story. We are happy you enjoyed your easy, quick, and efficient visit from beginning to end. We understand your time is extremely valuable and do our very best to maximize it. Please let us know if there is anything more that we can do for you now or later in the future. D'Arcy Hyundai

May 15, 2019

They were very accomodating They were friendly & service was done right. They explained everything well & even gave a complimentary car wash. I will return again for service next More

by setina55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Nolan
May 23, 2019 -

D'Arcy Hyundai responded

Thank you for your business and trusting us with your baby (car). We are happy to take care of you and your vehicle needs. Thank you for sharing your D'Arcy Hyundai experience. We look forward to your next visit. D'Arcy Hyundai

May 14, 2019

apointment on time...delivered as promised Everything was fine...comfortable waiting area...professional employees from check in to checkout. I have recieveed a multi point inspection report More

by bogyman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mesich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : LORI SCALZO
May 23, 2019 -

D'Arcy Hyundai responded

We do apologize about not receiving a copy of your multi-point inspection sheet, we will be sure to give you a copy on that next visit, thank you for taking the time to share your D'Arcy Hyundai visit, experience and feedback. Your feedback is always appreciated it. If there is anything more that we can do for you, please do not hesitate to let us know. D'Arcy Hyundai

May 14, 2019

Recall Service Good customer service and work done in timely fashion. Waiting room was clean and comfortable. Reminders of appointment and follow up after service we More

by cameronbettin
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mesich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jayson Mirabella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2019 -

D'Arcy Hyundai responded

Thank you for taking the time to share your D'Arcy Hyundai experience with our online community. Your business and feedback is important to us and we appreciate both. Here at D'Arcy Hyundai we do our very best to ensure you are taken care and that each visit is a pleasant, quick and easy one. D'Arcy Hyundai

May 14, 2019

They went out of their way. They handled my situation professionally and went out of their way to help me and take care of me. I knew my car was in good hands. The paperwork was More

by Vera
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Also the office girls who answered the telephone.
May 23, 2019 -

D'Arcy Hyundai responded

Thank you for your business and allowing us the pleasure of working with you and taking care of your vehicle needs. We are happy to help you and go above and beyond for you to ensure you are taken care of. Please let us know if there is anything more that we can do for you now or later in the future. D'Arcy Hyundai

May 11, 2019

Happy customer The service was efficient and friendly. We appreciate that they took us a little early as we showed up early. We were there less than an hour and a More

by BABSJIM1984
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t know the name
May 13, 2019 -

D'Arcy Hyundai responded

Thank you for your feedback as it is important to us as well as our online community. We appreciate your business and are glad everything went as well as expected while you were here. Here at D'Arcy Hyundai we do our best to ensure you have a good, quick and easy visit with us as your vehicle needs are important to us. If you should need any else, please do not hesitate to let us know. D'Arcy Hyundai

May 11, 2019

Repair The repair was completed in a timely manner...Frank did a fine job with keeping me updated....The service department does a fine job...They are reason More

by Jack58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2019 -

D'Arcy Hyundai responded

Thank you for taking the time to share your D'Arcy Hyundai experience with our online community. We are happy everything went as well as expected while you were here. We do our best to ensure you are take care of from the minute you drive into our service drive until you leave. Thank you for your business. D'Arcy Hyundai

May 10, 2019

No long waiting! We were in and out in less then 1 hr.! Not only do they service your vehicle, they make sure they take care of you..ex..sending text...coffee..tea..e More

by kfcalderon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2019 -

D'Arcy Hyundai responded

It is our pleasure to make sure we maximize your time as we understand how valuable it is. Your vehicle needs are important to us and we do our best to make sure you are taken care of and feel right at home. If there is anything more that you may need, whether it'd be for sales or service; please do not hesitate to let us know. D'Arcy Hyundai

May 10, 2019

Service appointment Everything went great. Fast and efficient. I really appreciate the way they handled everything. Will go to them for all my car maintenance in the futu More

by GREGGORDON_90
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Mesich
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2019 -

D'Arcy Hyundai responded

Thank you so much for your kind words. We are happy that everything went as well as expected while you were here and that your vehicle needs were taken care. Our priority is to ensure you have a smooth, easy and efficient service visit. If you should need anything else, please do not hesitate to let us know. D'Arcy Hyundai

May 10, 2019

i love the facility and service and people the were fast and nice when i took my truck in nice facility and clean they also have pop and coffe and chocolate for the guest and free wifi More

by TRINA4200
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jayson Mirabella
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2019 -

D'Arcy Hyundai responded

Thank you so much for taking the time to stop into our dealership and allowing us the pleasure of working with you and earning your business. We are glad that everything went as well as expected while you were here. If you should need anything else, please let us know. D'Arcy Hyundai