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DCH Academy Honda - Service Center

Old Bridge, NJ

4.6
544 Reviews

544 Reviews of DCH Academy Honda - Service Center

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February 27, 2022

Timely, courteous and knowledgeable team. The team here embodies customer service and it shows. They inform you of what to expect in regards to wait time and keep you informed throughout the More

by joelcolon04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sylwester Brulinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2022 -

DCH Academy Honda responded

Joel, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Steve Breeden Service Director (732) 721-3333 sbreeden@dchusa.com

February 26, 2022

Always a good service experience. They don't push stuff I don't need, just what's needed. More

by jt8913
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sylwester Brulinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Chatzopoulos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2022 -

DCH Academy Honda responded

We appreciate your business and our team looks forward to serving you again soon! Steve Breeden Service Director (732) 721-3333 sbreeden@dchusa.com

February 26, 2022

1000x1000 excelente atención & goog servicio fccdsfgvbbnjd febrífugo fvghbh defectuoso fue para la tarjeta de crédito y la factura gracias al trabajo de los trabajadores y de los dos que se fue More

by Alex López
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Veronica Lichaa
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Chatzopoulos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Desimone, Bryan Andrade
Feb 26, 2022 -

DCH Academy Honda responded

Thank you for choosing DCH Academy Honda, Alex. We appreciate the great rating. We're glad we were able to help, and we hope to see you again! Steve Breeden Service Director (732) 721-3333 sbreeden@dchusa.com

February 26, 2022

The salesperson was a good help and good service. But I’m still waiting for the car, More

by Mhvega 75
Recommend Dealer
Yes
Employees Worked With
Javier Ayala
Feb 28, 2022 -

DCH Academy Honda responded

Thank you for taking the time to share your feedback with us. Javier and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Steve Breeden Service Director (732) 721-3333 sbreeden@dchusa.com

February 25, 2022

The service I’ve received, in particular from George in the service area, has been exceptional. He’s always friendly, courteous and attentive. More

by RARC98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Chatzopoulos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2022 -

DCH Academy Honda responded

Thank you for sharing your thoughts about your excellent experience with George here at DCH Academy Honda. Thanks for the five-star rating. We appreciate your business and hope to see you again soon! Steve Breeden Service Director (732) 721-3333 sbreeden@dchusa.com

February 24, 2022

No pressure was need to get me into a new vehicle - straight shooters! They wanted my leased Civic and it was easy to get into a new HRV More

by BOTLMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenna Loeber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adrian Acosta
Feb 24, 2022 -

BOTLMAN responded

verified

February 24, 2022

Making the appointment was so easy. The workshop representative walked me through the various types of work that needed to be done. The work was done on time. All good!! More

by Aj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenna Loeber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2022 -

DCH Academy Honda responded

We appreciate your business and our team looks forward to serving you again soon! Steve Breeden Service Director (732) 721-3333 sbreeden@dchusa.com

February 24, 2022

I was very pleased with the service,I never had and appointment and you took me anyway thanks a lot More

by ruthelise22
Recommend Dealer
Yes
Employees Worked With
Arturo , i don’t know his last name
Feb 24, 2022 -

DCH Academy Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Steve Breeden Service Director (732) 721-3333 sbreeden@dchusa.com

February 24, 2022

My complaint was that the windows were going down themselves. They said I was probably leaning against the key fob, but they would check it out. As it turned out, I was somehow leaning on the key f More

by westwrite1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Breeden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2022 -

DCH Academy Honda responded

Thank you for choosing DCH Academy Honda. We're glad we were able to help out. We appreciate you taking the time to leave us a five-star review. Steve Breeden Service Director (732) 721-3333 sbreeden@dchusa.com

February 24, 2022

I have Honda maintenance and no dealer has ever charged me for tire rotation. DCH Honda is the first to charge me for that. I have inquired it with Honda Customer care and they said tire rotation is includ More

by hishamhabib
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don’t remember the name
Mar 13, 2022 -

DCH Academy Honda responded

We're sorry that you didn't have a completely satisfying visit. Thank you for providing your contact information and someone from our management team will be reaching out to you shortly to discuss your experience. Thank you for your time, and hopefully, we can get to the bottom of this. Ray Desimone General Manager (732) 721-3333 rdesimone@dchusa.com

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