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DCH Brunswick Toyota

North Brunswick, NJ

4.5
1,729 Reviews
-Upfront, no-haggle transparent pricing which saves you time and money • -DCH is the largest auto group in New Jersey, which provides you with a greater selection of new and pre-owned vehicles -Our service department is open 6 days per week, with available online scheduling, and indoor drive-in valet parking -We are recipients of the J.D. Power’s Dealers of Excellence Award based on actual customer satisfaction surveys -Consistently ranked among the best on review websites such as DealerRater.com, Edmunds.com, Cars.com and Google+ -DCH is proud to promote safe teen driving in our communities by sponsoring SADD (students against destructive decisions) including chapters in North Brunswick, South Brunswick, and Edison High Schools, and our own Teen Safe Driving Foundation -We are a proud winner of the Toyota President's Award, the highest honor a dealer can receive from Toyota, based on ethical business practices and customer feedback/satisfaction -We have a “A+” rating with the Better Business Bureau -We are a Certified Toyota Mobility Dealer
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1504 US-1

North Brunswick, NJ

08902

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Showing 1,729 reviews

January 23, 2024

It's like an assembly line, and not in a good way. When I drove into the service center, I was not allowed to get out of my car till someone escorted me inside. I had to wait 20 minutes before I could More

by VINITH_NAYAK
Recommend Dealer
No
Employees Worked With
Paul Swenarton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Swenarton
Jan 24, 2024 -

DCH Brunswick Toyota responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

January 22, 2024

Went to many dealerships and this one stand out be the best because they understand what I am looking for and the price that I could afford More

by GSHIWDIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikhil Joshi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Swenarton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Hamza Imtiaz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ava Broux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amir Romero-Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jabril Doty, Virginia Del Valle, Dwany Cruz
Jan 22, 2024 -

DCH Brunswick Toyota responded

Thanks for sharing about your experience with DCH Brunswick Toyota. We appreciate your business and hope to see you again soon! Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

January 22, 2024

They are always accommodating and try to help the customer not because they're but because they care. More

by DE.ESPINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Scesney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Geoffrey Suasnavas
Jan 23, 2024 -

DCH Brunswick Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

January 22, 2024

This dealership is the best . excellent service . Amir Romero Harvey was a pleasure to work with. Thanks to all More

by Joanne150
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amir Romero-Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2024 -

DCH Brunswick Toyota responded

Thanks, Joanne, for sharing about your experience with Amir here at DCH Brunswick Toyota. Congratulations on your new vehicle! We appreciate your business and hope to see you again soon! Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

January 22, 2024

They took off wheels with no reason and he wanted up selling under any circumstances More

by HD688576
Recommend Dealer
No
Employees Worked With
Gary Peralta
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary
January 21, 2024

Courteous staff, prompt on time scheduling and completion of service, comprehensive necessary handling of problems, thoughtful management dedicated towards being incredibly efficient. More

by MM_Cytiva Service
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Devivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Mootz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Geoffrey Suasnavas
Jan 21, 2024 -

DCH Brunswick Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

January 21, 2024

Great customer service just would like to know more about the sales antics was fast and didn't get to look at any other cars only had one option but was a good deal for me for now ty More

by NANA20042
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Alarcon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Scesney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2024 -

DCH Brunswick Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

January 21, 2024

Great Price Smooth transaction and the Dealership had friendly Staff and was very Clean Nice More

by DSNOWDEN02
Recommend Dealer
Yes
Employees Worked With
Tung Lee
Jan 21, 2024 -

DCH Brunswick Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

January 21, 2024

My experience has always been the best here. Truly appreciate everyone that puts in the effort into making sure the customers are happy and satisfied with the service/experience provided. More

by Arlene L.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Sandoval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven
Jan 21, 2024 -

DCH Brunswick Toyota responded

Thank you so much for your kind words, Arlene, and for taking the time to leave us this wonderful feedback! Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

January 21, 2024

D C H Brunswick let me know every step of the way how things were going and what it would cost. More

by vjoy.wallace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard venerus
Jan 21, 2024 -

DCH Brunswick Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

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