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DCH Brunswick Toyota - Service Center

North Brunswick, NJ

4.4
691 Reviews
Today: 8:00 AM - 6:00 PM Open Now
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691 Reviews of DCH Brunswick Toyota - Service Center

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January 19, 2024

Dealer employees nice. $2000 to fix a switch-ridiculous. I will buy the part for $150 and have a local garage install it. I hate going to dealer service centers. What a ri More

by taschaffer08904
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Scesney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Mootz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2024 -

DCH Brunswick Toyota responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

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January 18, 2024

Kervis at the service center is excellent and has been very helpful whenever needed. He is always in contact with you and very knowledgeable More

by Grant K
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Kervis Reyes
Jan 19, 2024 -

DCH Brunswick Toyota responded

Thank you for the kind words for Kervis in our service department! We look forward to sharing your compliments with him and don't hesitate to let us know if we can be of further assistance. Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

January 18, 2024

Timely service, the gentleman that assisted me at the front (Manuel I think) was professional and courteous. All of my interaction there yesterday were pleasant/satisfactory. More

by LAURAH1516
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manuel (I think) first desk towards the waiting area and beige couches.
Jan 19, 2024 -

DCH Brunswick Toyota responded

Thanks for sharing about your experience with DCH Brunswick Toyota. We appreciate your business, Laura, and hope to see you again soon! Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

January 18, 2024

The service center was clean and the staff was ver professional. I was impressed with the video reports as well. . More

by RASHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Scesney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Mootz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2024 -

DCH Brunswick Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

January 18, 2024

I really want to thank and appreciate Mr. Richard Venerus who handled my service. Prompt response and logged my issues in very statement to work with technician. On time assistance to make th More

by THANGARAJ.NTG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Venerus
Jan 19, 2024 -

DCH Brunswick Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

January 18, 2024

The people are polite and attentive,but I did not like, that they had my truck for many hours for an oil change, I was very clear that I only wanted the oil change service, and I never asked for any revis More

by FORTUNE8832
Recommend Dealer
Yes
Employees Worked With
N/A
Jan 19, 2024 -

DCH Brunswick Toyota responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

January 17, 2024

Paul was pleasant and kept me up to date on my service. Will definitely be back More

by paulandga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Swenarton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

DCH Brunswick Toyota responded

Thank you so much for your kind words for Paul, and for taking the time to leave us this wonderful feedback! Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

January 17, 2024

Getting the appointment was very easy. The sevice was excellent and prompt. The service staff was courteous and pleasant. Overall was a great experience. More

by SV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Scesney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Mootz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

DCH Brunswick Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your service expectations. Thank you for choosing DCH Brunswick Toyota, we look forward to having you as a valued customer for many years to come! Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

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January 17, 2024

Always very courteous and professional. They are Very detailed with what services my vehicle is getting. More

by candycane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Swenarton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

DCH Brunswick Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

January 17, 2024

Quick and fast service. Never a problem. Always friendly and short wait being processed. Will always use your center More

by JIMG50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Scesney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Mootz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

DCH Brunswick Toyota responded

Jim, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

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