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DCH Brunswick Toyota - Service Center

North Brunswick, NJ

4.5
579 Reviews

579 Reviews of DCH Brunswick Toyota - Service Center

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May 22, 2024

The greeter at the drive lane was extremely rude, the wait time was a bit much for an oil change. There was also no snack I would expect with such beautiful building there be attest complementary snacks. More

by REYESDISLAJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Venerus
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2024

Very clean professional and organized. Easy to work with in payment app . Video of needed good idea. More

by ader2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Peralta
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2024

These guys are on the ball. They were prompt, knowledgeable and very polite. Can't ask for better than that!! More

by jim.ste.acy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Mootz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Taveras
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2024

Your service department, employees and facility is friendly, clean and fast service. Very comfortable atmosphere. More

by bongiovira
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric pianka
May 21, 2024 -

DCH Brunswick Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

May 21, 2024

Very nice new place, very pleasent environment. ..one little problem they offer treats and coffee, tea chocolate etc.. everytime i go i choose chocolate but the only thing i get is dirty water :( us More

by MIRIAM14AM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Taveras
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024

Courteous. Was kept informed . Answered questions regarding trade in choices easy check in and out More

by AUDDLT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kervis Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

DCH Brunswick Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

May 19, 2024

Outstanding customer service! Very well known employees, no waiting very courteous and friendly … love this location in route 1 More

by SANDRARNIELSEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Scesney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Mootz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kervis Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Taveras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Venerus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Peralta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Geoffrey Suasnavas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2024 -

DCH Brunswick Toyota responded

Hi Sandra: We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

May 19, 2024

Everything was great except for how long appointment took. I had a 12 pm appointment for oil change, tire rotation, & alignment. It was not finished until 3:15pn. I waited there for over 3 hours. Ot More

by Randi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kervis Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

DCH Brunswick Toyota responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, Randi, feel free to contact us at your convenience. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

May 18, 2024

Their price for the maintenance should include tire rotation, but this tech didn’t do it. I don’t know how he checked my car for the maintenance. The tire pressure light was on the second day after thi More

by YANMEI.QI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paul Swenarton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven taveras
May 18, 2024

It was good experience and the car service was done in time. Steven was very kind to assist with the questions I had about the tyre conditions . The waiting facility is nice experience where you can wai More

by Sanjay Malge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Taveras
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2024 -

DCH Brunswick Toyota responded

Thank you for your business and this review. We're happy to hear Steven was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

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