Back

DCH Brunswick Toyota - Service Center

North Brunswick, NJ

4.4
690 Reviews

690 Reviews of DCH Brunswick Toyota - Service Center

Sort by
January 16, 2024

It’s really good Easy to book appointment, also they give best options and they have good mechanical and they explained every thing with videos and image so you know what’s Wrong in car More

by AMITP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Swenarton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

DCH Brunswick Toyota responded

Thanks for sharing your thoughts about your experience with DCH Brunswick Toyota. We appreciate your business and hope to see you again soon! Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

January 16, 2024

Nice people and nice service sometimes take long time just for change oil but ok More

by EMAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2024 -

DCH Brunswick Toyota responded

Thanks for sharing about your experience with DCH Brunswick Toyota. We appreciate your business and hope to see you again soon! Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

January 16, 2024

Great service and in & out the team work are great I’ll come again and I’ll tell everyone about it More

by HOSSTAHA61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikhil Joshi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hamza Imtiaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ava Broux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giovanni Mancipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amir Romero-Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacquelyn Maldonado, Jabril Doty, Virginia Del Valle, Dwany Cruz, Kenan Kocak
Jan 16, 2024 -

DCH Brunswick Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

January 16, 2024

Very bad waiting 4 hours to get oil change never go back again or recommended anyone More

by ESSAKASSIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Scesney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Mootz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2024 -

DCH Brunswick Toyota responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

January 16, 2024

I felt my service provider was very short with me when he took me to the cashier not answering my questions. I was considering getting work done but was not happy with his putting me off. More

by z_gonzalez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Scesney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2024 -

DCH Brunswick Toyota responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

January 16, 2024

Try so hard to dig out your money. My new car they ask to do tire alignment and change $170. New car why it needs alignment? More

by EBWILLIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Scesney
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Mootz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Olson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2024 -

DCH Brunswick Toyota responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

January 16, 2024

Just had the DC to DC converter done on our 2021 RAV4 prime, took it home and now radio and all of infotainment center is dead. Now have to bring it back again. More

by TOOTHKING1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rich Mootz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2024 -

DCH Brunswick Toyota responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

January 16, 2024

Took my car for a braking noise told them it is the booster pump. My car had no lights display on the dash when I took it in. Could not afford the service cose to 2500 so told them i will pick up the c More

by IROPRIME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Jan 20, 2024 -

DCH Brunswick Toyota responded

We're sorry that you didn't have a completely satisfying experience. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

January 16, 2024

Prices are too high also mechanics find issues where there are none issues many times I’ll go to my local mechanic he told me don’t worry you car is fine More

by Nane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Kaminiski
1.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Hill
1.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Hart
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mohamed Rizvi
1.0
This rating includes all reviews, with more weight given to recent reviews.
David Alarcon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Hesh Ismail
1.0
This rating includes all reviews, with more weight given to recent reviews.
Adriana Rojas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Scesney
1.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Stith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Mootz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2024 -

DCH Brunswick Toyota responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

January 16, 2024

Giving wrong information to customers cant be trusted will never visit again very bad management More

by IMRANKHATIB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Scesney
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2024 -

DCH Brunswick Toyota responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

...
47
...