DCH Freehold Toyota

Going to a dealership 12 odd miles away from where you live does tell you something about how good DCH Toyota, Freehold is! It was the best experience I had after visiting not-so-friendly dealerships in E live does tell you something about how good DCH Toyota, Freehold is! It was the best experience I had after visiting not-so-friendly dealerships in Eatontown. Michelle and Nancy made sure that the whole process went really smooth without any hassle. They were very polite and courteous, something that I failed to see in other dealerships. Not to mention the fact that they sat me down and explained each step very clearly. I would certainly recommend DCH Freehold Toyota to all my friends. More

I was not looking forward to getting a new car. In the past, I have walked away feeling I got taken. I felt very comfortable at DCH. Ian gave me a true deal with no hidden anything, and told me it was t past, I have walked away feeling I got taken. I felt very comfortable at DCH. Ian gave me a true deal with no hidden anything, and told me it was their best deal. After 2 weeks, I couldn't find a better deal anywhere. It was a nice feeling to trust the person I was buying my car from. That was a first for me. More

Gunther was very professional and easy to deal with on our new lease. We were very comfortable working with him throughout the whole process and we felt that we got a good deal. This was the 4th time th our new lease. We were very comfortable working with him throughout the whole process and we felt that we got a good deal. This was the 4th time that we had worked with him on a lease or car purchase and we would go back to him again. Justin was very nice to work with as well. More

Leasing a vehicle can be very draining, but I had another great experience returning and leasing a new Camry from Vinny Vitolo- it was one of the smoothest to date. Vinny followed up with me and went above great experience returning and leasing a new Camry from Vinny Vitolo- it was one of the smoothest to date. Vinny followed up with me and went above and beyond to construct an amazing deal, and since I was driving from a distance, the vehicle and all of the paperwork were ready for me as soon as I walked into the dealership. He then walked me to the finance department and again Paul Leahy had everything ready for me to sign. He was extremely cordial, explained everything I was signing and than walked me back to showroom. I was in the dealership less than 2 hours and this made leasing a vehicle a stress free and pleasurable experience. I would absolutely recommend anyone in the market for a Toyota call Vinny immediately. More

I have contacted the dealer ship via internet to get the info on a new Toyota Tundra. Michelle Weber-Ryan contacted me just minutes after my request. She has provided me with all needed information: prices, info on a new Toyota Tundra. Michelle Weber-Ryan contacted me just minutes after my request. She has provided me with all needed information: prices, options etc. She also helped me to set up an appointment for my visit to the dealer ship, as well an appointment with a used car manager to get my trade-in value appraisal. The process was fast and smooth. She showed great communication and customer service skills. I’ve never had any problems getting in touch with her. I’ve never had to wait for a respond. Got all of my questions answered. After that I was dealing with Keith Gore. Yet another wonderful experience. Keith is a great guy. The level of customer service was just superb, and I do have something to compare it with – I shopped with Lexus many times in the past, and their customer service is second to none. So getting the same level of customer service from DCH Freehold Toyota was a very pleasant surprise for me. Just like Michelle, Keith went above and beyond to make my shopping experience a great one. He has created a stress free environment for me. Helped me to negotiate what I think was a great price on a new vehicle, and took me through the whole process with an elegant ease. I could go on and on about Keith. I will be very happy to recommend Keith to any one on the market for a Toyota. Thank you guys. Keep up the great work. More

From my initial dealings with Michele Weber-Ryan and Anrea in the Internet Dept. to Paul in Finance, everything was perfect. I negotiated my price online. I scheduled an appointment. When I got to th Anrea in the Internet Dept. to Paul in Finance, everything was perfect. I negotiated my price online. I scheduled an appointment. When I got to the dealership, I was greeted by my sales person, Nancy Clifton. There was nothing hidden, the price was as quoted. I also dealt with Steve Yap, who was very easy to deal with. Over all, I had a very pleasant experience. There was no pressure at all and I felt 100% comfortable. I have dealt with DCH Freehold Toyota several times in the past, and I will continue to do so. I will recommend this dealership to any family and friends who may be in the market for a new car. More

Ian is the most knowledgeable and friendly salesman I have encountered in a long time. He didn't pressure me but he knew exactly what I wanted and found the perfect vehicle for me. When I went to D C H have encountered in a long time. He didn't pressure me but he knew exactly what I wanted and found the perfect vehicle for me. When I went to D C H we were greeted by many smiling faces. Ian asked the right questions and invited me to test drive the car I had been interested in. This experience was a win win for me and my family More

I bought a Toyota Certified used vehicle from this dealership about a month ago, but when I took it back to New York, it failed the NY State inspection due to a communication error with the emission s dealership about a month ago, but when I took it back to New York, it failed the NY State inspection due to a communication error with the emission sensor. The "check engine" light was not on, and technically, the dealership was not obligated to reimburse me the 115 dollars I spent at a New York Toyota dealership to get a code cleared and the thing reset. I believe all New Jersey dealerships only guarantee a pass on inspection for New Jersey, but not other states: this is on the purchase agreement a buyer signs. I called DCH and initially was told about this purchase agreement, but after speaking to my salesman Dan Greco, then his manager Dennis Fike directly and explaining my situation, we agreed that it was a rare case, one that he had never encountered before. I emailed him with the invoice and Dennis was able to get the dealership to send me a check reimbursing me. I was impressed because all this took place within the same business day, and the dealership technically had no obligation- to me, this means that they are not just about the fine print. Good job guys! More

Streamlined, efficient and totally professional car buying experience start to finish. I would recommend the dealership and sales representatives to friends and family without hesitation. buying experience start to finish. I would recommend the dealership and sales representatives to friends and family without hesitation. More

Car is great. Sales associates were friendly and helpful. Paperwork was very slow. I sent everything in beforehand and it still took 1.5 hours. helpful. Paperwork was very slow. I sent everything in beforehand and it still took 1.5 hours. More