DCH Freehold Toyota

From the time that I entired the DCH Freehold I was met by a friendly employee. She introduced me to Ryan Santos. To say that working with Ryan is a pleasure does not capture his professionalism, knowledge by a friendly employee. She introduced me to Ryan Santos. To say that working with Ryan is a pleasure does not capture his professionalism, knowledge, attention to detail and friendliness. He totally put me at ease and helped me select my new Toyota Camry. In addition, he showed and explained all about the service department and how it works to me. And, when I was ready to pick up my car, he explained bluetooth (a technology that I was not familiar with) to me. Now I am able to use it. Such a positive experience and Rob, the financial manager was thorough and easy to work with too. Why select DCH Freehold? Professionalism, Trained Sales Force, Knowledgeable, Friendly, Experienced. More

I have the Toyota Complimentary Service. Despite the fact the dealership could give me know logical reason based on actual review of my car that it needed additional service, they tried up charge me for addi the dealership could give me know logical reason based on actual review of my car that it needed additional service, they tried up charge me for additional services. This is not the first time they have done this. For this reason, I now do not trust the advice given by their service department. More

Gunther was friendly and went above and beyond to find me a car and make the price work. On my first visit he took the time to listen to what I was looking for and kept in touch via e-mail about cars that ca a car and make the price work. On my first visit he took the time to listen to what I was looking for and kept in touch via e-mail about cars that came on to the lot. The second time i came in he was able to juggle multiple customers and still kept everyone happy. Gunther provided me with the best car buying experience i've ever had. Justin made the finance part of things move quickly and had some great advice. thanks for the incredible experience! More

From the first time I spoke with Regina Acito after searching online and visiting the dealership and being helped by Vinny Vitolo, I knew this was going to be a good experience! From the initial discu searching online and visiting the dealership and being helped by Vinny Vitolo, I knew this was going to be a good experience! From the initial discussion regarding the Tacoma I was interested in to the soon after test drive to the pricing and financial discussions with Vinny and Robert Marmolejos, I knew the purchase was inevitable. They all had a very friendly and professional approach which put my wife and I in a very comfortable position. We worked out the details and made the purchase feeling very satisfied. We were introduced to members of the service staff and were shown their work area which was a top notch looking shop. I then decided to purchase some accessories through the parts dept. representative Anthony and was glad I did. Courteous, knowledgeable and friendly can best describe the staff at Freehold Toyota. I would not hesitate to recommend the dealer to family and friends, especially the individuals we worked with! More

This is my first experience buying a Toyota, and I was very pleased with the service. My husband and I knew what we wanted when we walked in and Paul and Eric were able to work with us to make it happen. very pleased with the service. My husband and I knew what we wanted when we walked in and Paul and Eric were able to work with us to make it happen. Eric and Paul were both very patient with us understanding our needs as we are expecting a baby and bought the car with that in mind. They were very accommodating with our needs and overall the experience was positive. I would definately come back. More

He matched price for Prius 3 which we bought in PA without much hassle and helped to get 0% interest rate finance.He explained details of Prius options and insurance options like GAP and Extended wara without much hassle and helped to get 0% interest rate finance.He explained details of Prius options and insurance options like GAP and Extended waranty and reliable. More

The overall experience at DCH was great. Vinny and Daryll especially made it a smooth transition from my old car and also took time to make sure I got exactly what I wanted. They also fit me in when Daryll especially made it a smooth transition from my old car and also took time to make sure I got exactly what I wanted. They also fit me in when they had other customers present and were extra informative. Thank you so much!! More

We primarily dealt with Nancy Lippel as an Internet Sales Agent. She responded to our request for a specific vehicle quickly, clearly and with no hassel at a good price. We closed the deal in person with An Agent. She responded to our request for a specific vehicle quickly, clearly and with no hassel at a good price. We closed the deal in person with Andrew Popper on the Sales floor the next day. We did have some paperwork issues with numbers presented to us, but as long as you check your numbers carefully and make sure of what you're signing - - everything will be fine. They had no problem correcting the sale to match the Internet quote. The Service staff appears friendly and competent. More

I have bought many cars in life and Jeffrey was by far the best salesmen I have ever delt with. I love his no nonsense approach and his upfront honesty. He was extremly patient with my wife and myself a the best salesmen I have ever delt with. I love his no nonsense approach and his upfront honesty. He was extremly patient with my wife and myself as we spent many hours debating the lease. If Jeffrey was to move to another dealership, I would purposefully look for him. He was honest, patient and courteous through the process. If you ever step foot into this dealership, only deal with Jeffrey Herman. He truly is not only a great salesman but great man as well. Thank You so much Jeffrey and I look foward to doing business with you again in a few years. More

I was brought to DCH Freehold Scion because I did not get a good start with my local dealer in Toms River. I knew exactly what I wanted and Jeffery delivered. I drove away in a 2013 Scion TC 6 speed in Nau a good start with my local dealer in Toms River. I knew exactly what I wanted and Jeffery delivered. I drove away in a 2013 Scion TC 6 speed in Nautical Blue with every detail down to the trunk cover and all weather mats. The kicker was apparently there are not many manuals readily available in the color I wanted. Jeffery called me at one point to see if I wanted another color; but after seeing the blue, I was pretty determined. He was determined too!! Within a week of my initial visit, I got to see my new car. With a huge smile of content, I gave Jeffery a huge hug (more than one) with many accolades of appreciation for making my wish come true. Not only did he make sure i got what I wanted, he was very patient and understanding. He made my car purchasing experience nothing less than spectacular. More