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DCH Freehold Toyota

Freehold, NJ

4.8
2,672 Reviews
DCH Freehold Toyota, located in Central NJ in the town of Freehold, New Jersey, is proud to be one of the premier NJ Toyota dealerships in the area for new, used and Toyota Certified cars, trucks, and SUVs. We serve Monmouth County, Middlesex County and Ocean County. From the moment you walk into our showroom, you will know our commitment to Customer Service is second to none. We strive to make your experience with our Freehold car dealers a good one – for the life of your vehicle. Whether you need to purchase, finance, lease or service a new or preowned Toyota, you have come to the right place. We are conveniently located off Route 9 which is easy to get to from the Garden State Parkway, NJ Turnpike, Rte 18, Rte 79, 295, 95 and 195.
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4268 Route 9 South

Freehold, NJ

07728

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Showing 2,672 reviews

January 30, 2013

Great experience working with Michelle and Ryan. Purchased a new Toyota Prius and received a no hassle price that was very fair. They were a pleasure to work with and were extremely responsive. W More

by mccormr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 01, 2013 -

DCH Freehold Toyota responded

Dear mccormr: Thank you for your complimentary review and excellent recommendation. It's customers like you that are our best form of advertising. I am glad you had such a positive experience dealing with Michelle and Ryan at our dealership. Welcome to the DCH Freehold Toyota family. Regards, William Liang | General Manager | DCH Freehold Toyota

January 30, 2013

Everyone at the dealership was very friendly and most helpful. Ryan Santos does a wonderful job in working with his clients. I was extremely impressed with his earnestness and ability to gain our trust More

by charlietags
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane Shain
Feb 01, 2013 -

DCH Freehold Toyota responded

Dear charlietags: We sincerely appreciate you taking the time to provide us with this complimentary review. It’s great you hear you had such an excellent experience dealing with Ryan at DCH Freehold Toyota. Ryan is a valued employee who goes the extra mile to satisfy his customer’s needs and provide them with the outstanding service they deserve. Our finance manager Pete works hard to make sure his customers understand all of their financial options. We are thrilled to hear this awesome team was able to provide you with such a satisfying experience! Thank you for your recent purchase and awesome recommendation! Regards, William Liang | General Manager | DCH Freehold Toyota

January 29, 2013

Mr. Gunther Wu is very nice, helpful and experienced. He answered all the questions in details and professionally. He helped with all the paper work timely and neatly. He not only helped during the time o More

by gw3426
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 29, 2013 -

DCH Freehold Toyota responded

Dear gw3426: Thank you for taking the time to provide us with this positive experience regarding your recent visit to DCH Freehold Toyota. Gunther is a valued employee who we are happy to have on our team. He strives to provide his customers with top-notch service by completing the transaction in an efficient and timely manner. Thank you for your recent purchase and excellent recommendation. Welcome back to our DCH Freehold Toyota Family! Regards, William Liang | General Manager | DCH Freehold Toyota

January 29, 2013

Both Steve & Bharat were extremely helpful and expedited the process as best as they can. The terms of the deal were clear and there were no hidden charges / fees of any sort. I would recommend More

by vikpatel05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bharat Shah
Jan 31, 2013 -

DCH Freehold Toyota responded

Dear vikpatel05: Thank you for your kind words regarding your recent visit to DCH Freehold Toyota. I am thrilled to hear you had such an awesome experience at our dealership. Steve and Bharat are both true professionals who go the extra mile to satisfy their customers’ needs. Thank you for your recent purchase and excellent recommendation. We wish you the best of luck in your new vehicle. Regards, William Liang | General Manager | DCH Freehold

January 29, 2013

Initially, we weren't sure whether to lease or buy. Ian answered all our questions and even worked the numbers out with us over the phone. When we got to the dealer the paperwork was ready and everything w More

by Susan Heckman
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 31, 2013 -

DCH Freehold Toyota responded

Dear Susan Heckman: Thank you sharing your positive comments regarding you recent visit to DCH Freehold Toyota. I am glad to hear Ian was able to accommodate your needs and provide you with a smooth transaction. Thank you for your purchase and excellent recommendation. We wish you the best of luck in your new vehicle! Regards, William Liang | General Manager | DCH Freehold

January 28, 2013

Ian was really easy to work with. We were coming out of a lease and wanted to get another Sienna. Ian provided us with a solid competitive offer and made the transition as easy as possible. I am sure we' More

by jmark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 29, 2013 -

DCH Freehold Toyota responded

Dear jmark@dorelnj.com: Thank you for taking the time to let us know how satisfied you were with the way Ian handled your sales transaction. Your comments will encourage us to continue to refine our processes to serve our customers better. In our business, no one is as important as the customer! And we show it with the way we always treat and respect our customers. I hope you will send your friends and relatives to experience the best of service from DCH Freehold Toyota. Regards, William Liang | General Manager | DCH Freehold Toyota

January 28, 2013

Vinny was a very pleasant person ,not a pushy salesmen answered all my questions and concerns and located the model and color we wanted in a reasonable time actually sooner .he kept us informed thru the p More

by William Mchenry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 29, 2013 -

DCH Freehold Toyota responded

Dear William Mchenry: We sincerely appreciate you taking the time to submit this positive review regarding your recent visit to DCH Freehold Toyota. I am pleased to hear the excellent team of Vinny and Paul was able to satisfy your needs and provide you a smooth purchasing process. Thank you for your purchase and awesome recommendation! Welcome to our DCH Freehold Toyota Family. Regards, William Liang | General Manager | DCH Freehold

January 27, 2013

Ryan was great!! He explained all my questions pertaining to the vehicle purchased. I would certainly recommend him to any of my friends who are in the market for a new car. Paul is a professional who is More

by susan274
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 29, 2013 -

DCH Freehold Toyota responded

Dear susan274: Thank you sharing your positive comments regarding you recent visit to DCH Freehold Toyota. I am glad to hear our awesome team of Ryan and Paul was able to accommodate your needs and provide you with a smooth transaction. Thank you for your purchase and excellent recommendation. We wish you the best of luck in your new vehicle! Regards, William Liang | General Manager | DCH Freehold

Jan 29, 2013 -

DCH Freehold Toyota responded

Dear susan274: Thank you sharing your positive comments regarding you recent visit to DCH Freehold Toyota. I am glad to hear our awesome team of Ryan and Paul was able to accommodate your needs and provide you with a smooth transaction. Thank you for your purchase and excellent recommendation. We wish you the best of luck in your new vehicle! Regards, William Liang | General Manager | DCH Freehold

January 26, 2013

Ian was very helpful. I would highly recommend him. I liked the fact that he was willing to work the numbers with me over the phone too. More

by mc_0161
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 29, 2013 -

DCH Freehold Toyota responded

Dear mc_0161: Thank you providing us with this complimentary review. I am pleased to hear you had an excellent experience at DCH Freehold Toyota dealing with Ian. Ian is a valued employee who goes above and beyond to satisfy his customers’ needs and provide them with a seamless experience. Thank you for your recent purchase and welcome to our DCH Freehold Toyota Family. Regards, William Liang | General Manager | DCH Freehold Toyota

January 25, 2013

very honest keeps his word made the deal happen even though we hit bumps he still strived for it to happen and i would definetly go back for my next car again and again for as long as he works there . More

by manny11235
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 29, 2013 -

DCH Freehold Toyota responded

Dear manny11235: Thank you for taking the time to submit this positive review regarding your recent experience at DCH Freehold Toyota. I am pleased to hear you had such an excellent experience that you would come back to do business with us in the future. Thank you for your recent purchase and welcome to our DCH Freehold Toyota Family! Regards, William Liang | General Manager | DCH Freehold Toyota

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