DCH Freehold Toyota

initially I had met with a different salesperson who really didnt get what I wanted. Fortunatly I contacted your internet salesman Tommy Gordon and he was terrific(what a difference). Kim assigned Ian S really didnt get what I wanted. Fortunatly I contacted your internet salesman Tommy Gordon and he was terrific(what a difference). Kim assigned Ian Salon to handle my transaction, and he was terrific also. I went from being a bit annoyed with my experience to being very pleased. Pete Magrino was a real pro in taking care of all the things I needed to know, (what a pleasure). My family has purchased six cars from dch toyota over the years and this was by far the best experience. Thank You Kim, Tommy, Ian and Pete!!!!! Best Regards Tom Ring More

Vinny was awesome, he went out of his way to make sure my first experience of buying a car was great. Not only did he find the exact car I wanted but he found me the color I specifically asked for. I highly first experience of buying a car was great. Not only did he find the exact car I wanted but he found me the color I specifically asked for. I highly recommend his service, you won't regret asking for him. More

I had the pleasure of working with one of your best, Ryan Santos. I was coming close to the end of my lease and was in the market for a new car. It was late in the day but Ryan made sure my experience was a Santos. I was coming close to the end of my lease and was in the market for a new car. It was late in the day but Ryan made sure my experience was a good and productive one. Not only was Ryan able to meet my expectation but he far exceeded it. He was able to give us the attention we needed. We never felt left out as he was assisting other customers. It shows his great dedication and expertise. He got us the deal we wanted. We were able to leave with the car we wanted at a great price. Finalizing the deal with Pete Magrino (finance) was seamless. He was very thorough -always engaging us in the process. He was a true professional. I have come to DCH Toyota for my past two cars and will continue to do so. I have been to other dealerships and none compare to the service, patience and real interest you are shown here. When you come to this DCH you feel like family. My sincerest thanks, E.V. More

I had bought my last car from this dealership 16 years ago and was very pleased at that time. The Camry was an excellent car but I had my mind made up before looking I wanted another model and make of car ago and was very pleased at that time. The Camry was an excellent car but I had my mind made up before looking I wanted another model and make of car. It took a little twisting of my arm from my friend to stop in here and look but once I did I wasn't leaving. I received the best service, most honesty and above all patience and kindness from Dan grieco and Paul Leahy. They were not "just salesmen" and "managers" but showed a real interest in my feelings of uncertainty. I have told so many people I know of the great experience I had buying this car which impressed them highly. I shall continue to recommend DCH to all that I can. Thank you can never feel how safe and satisfird I feel in my "new" car. Thank you again. Daria Venarchik More

James, Ron and Paul were all attentive to my needs and I felt they all went out of their way to provide me with the car I wanted and then efficiently processed my transaction. In fact, when I asked to have felt they all went out of their way to provide me with the car I wanted and then efficiently processed my transaction. In fact, when I asked to have an Ultramarine Scion FR-S ordered, but then changed my mind and asked to have the Asphalt color ordered instead - they acted promptly to my request and were able to find and obtain the car quickly. More

Jeff was fantastic to work with. He was committed to ensuring I was completely satisfied and got the truck I was looking for. Buy a new vehicle is never fun – Jeff did his best to make sure I was happy ensuring I was completely satisfied and got the truck I was looking for. Buy a new vehicle is never fun – Jeff did his best to make sure I was happy and comfortable. My new Tundra is great – thanks so much. More

We were warmly greeted by Mr.Wu. He was not pushy, but ready to help us if need be. We had been to another Toyota dealer. They sold the car that they were suppose to get from another dealer.We felt they w ready to help us if need be. We had been to another Toyota dealer. They sold the car that they were suppose to get from another dealer.We felt they were not trust worthy. That's why we came to you. We believe we got a good deal and a good car. I hope that you allow your sales people to assist those who have purchased cars from you. We realize that a salesperson must sell cars, but most of the time a customer feels like after the sale the dealership and salesperson could care less. We will buy more cars and have friends and family who will get recommendations from us good or bad. So if you do not allow Mr. Wu or other sales people to assist when needed, this customer will not forget. If you do allow him or other sales people to assist,this customer will forget that either when it is time to buy another car.We do not expect a salesperson to leave a customer to assist us,but some sales person could.I did notice,however,that not many of your staff greeted us, once we started working with Mr.Wu.In,other words,not many would even make eye contact or say just say hi.I don't mean a long extended conversation,but just make a potential customer feel welcome.That attitude reflects on your entire company.Mr.Wu was fantastic. He is an asset to your company. Also, you ask a customer to do too much in order to complete a review for you. More

THIS IS MY SECOND TOYOTA TACOMA TRUCK WHICH I BOUGHT FROM DCH FREEHOLD TOYOTA, IM AM VERY HAPPY WITH THE SALESMEN AND SERVICE HE GAVE ME,LOOKING FORWARD USEING THE SER VICE DEPARTMENT DCH FREEHOLD TOYOTA, IM AM VERY HAPPY WITH THE SALESMEN AND SERVICE HE GAVE ME,LOOKING FORWARD USEING THE SER VICE DEPARTMENT More

I was treated like family right from the very beginning. Henry and Meir both said that they wanted this to be a positive experience for me with no stress and they did everything possible to achieve that. It Henry and Meir both said that they wanted this to be a positive experience for me with no stress and they did everything possible to achieve that. It was the best buying experience I ever had. Henry even picked me up at my house to take me to the dealership to get my new car. That was above and beyond and it was so helpful to me personally. They showed me everything on the car and were very patient in explaining how everything worked. They also told me I could call anytime if I had any questions about the car. Meir showed me everything twice so I was confident that I could drive the car home with no problems.They are both outstanding! More

Jimmy was great, the car we came to see was already sold, so he ended up finding the same model with less mileage for the same price. Thanks again, Matt & Anne Masi so he ended up finding the same model with less mileage for the same price. Thanks again, Matt & Anne Masi More