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DCH Freehold Toyota

Freehold, NJ

4.7
2,668 Reviews
DCH Freehold Toyota, located in Central NJ in the town of Freehold, New Jersey, is proud to be one of the premier NJ Toyota dealerships in the area for new, used and Toyota Certified cars, trucks, and SUVs. We serve Monmouth County, Middlesex County and Ocean County. From the moment you walk into our showroom, you will know our commitment to Customer Service is second to none. We strive to make your experience with our Freehold car dealers a good one – for the life of your vehicle. Whether you need to purchase, finance, lease or service a new or preowned Toyota, you have come to the right place. We are conveniently located off Route 9 which is easy to get to from the Garden State Parkway, NJ Turnpike, Rte 18, Rte 79, 295, 95 and 195.
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4268 Route 9 South

Freehold, NJ

07728

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Showing 2,668 reviews

August 25, 2023

First time leasing new car. Would not lease again. Never received printed copy of paperwork just a usb of forms. No computer. More

by Rob
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Paul Leahy
2.0
This rating includes all reviews, with more weight given to recent reviews.
Ann Kaplan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2023 -

DCH Freehold Toyota responded

Rob, Thanks so much for your feedback. Our organization has taken steps to make sure that we are both environmentally conscious as well as data compliant. These are the reasons for providing the USB thumb drive instead of a stack of papers. I'd love to help you and would have no problem printing out hard copies of your documents. Please reach out to me directly @ 732-984-6141 and I will be able to get you the documents you need. Respectfully, Brian Conway, General Sales Manager

August 24, 2023

Vinnie at DCH Freehold was great to work with! He made sure I got exactly what I wanted in my new car and kept me updated every step of the way. Most importantly he treated me like family the whol More

by cmattina21
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vinny Vitolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2023 -

DCH Freehold Toyota responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Team at DCH Freehold Toyota

August 19, 2023

Ian Michael Salon is one great person I have ever met in buying cars. So humble, respectful , knowledgeable, professional and above all very good listener who will go above and beyond for his customers. I b More

by Osei Bonsu S.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ian-Michael Salon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2023 -

DCH Freehold Toyota responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Team at DCH Freehold Toyota

August 18, 2023

Ian Michael Salon our sales person, was very knowledgeable and helpful. The entire experience was a welcome departure from the typical hard sell. More

by sbrandthill
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ian-Michael Salon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2023 -

DCH Freehold Toyota responded

Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Ian was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, The Team at DCH Freehold Toyota

August 12, 2023

Had a good experience Did not have Camry XLE in stock, Test Drove Crown that was on showroom floor and took it home that day. More

by iblumen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vinny Vitolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Braverman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

DCH Freehold Toyota responded

We love hearing about customers that have a terrific experience at DCH Freehold Toyota. We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle. Sincerely, The Team at DCH Freehold Toyota

July 28, 2023

Ian is an actually direct and straightforward salesperson that you can trust. We'd been in contact with Ian on and off for several months as we considered buying a new car. I've actually never bought a new c More

by kwugirl
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ian-Michael Salon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy TU
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2023 -

DCH Freehold Toyota responded

Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Ian's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, The Team at DCH Freehold Toyota

July 28, 2023

Amazing customer service. Our service advisor was Ian, who made the process super smooth and easy. Explained everything thoroughly. Definitely would refer and I will be a retu More

by Kalvarado1493
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ian-Michael Salon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Braverman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2023 -

DCH Freehold Toyota responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at DCH Freehold Toyota! If there is anything else we can do for you, please feel free to give us a call. Sincerely, The Team at DCH Freehold Toyota

July 18, 2023

Ian has provided excellent service! He has answered all my questions in details. I strongly recommend Ian to anyone who is buying a car at this dealership. Thank you Ian! More

by Adaxie2002
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ian-Michael Salon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2023 -

DCH Freehold Toyota responded

Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Ian was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, The Team at DCH Freehold Toyota

July 18, 2023

Ian-Michael Salon is the VERY BEST client advisor I have ever done business with! He was very friendly and knowledgeable and treated me with the utmost respect. It was my pleasure to purchase my 2023 Toyo More

by mrkwaicheung
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ian-Michael Salon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy TU
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2023 -

DCH Freehold Toyota responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Team at DCH Freehold Toyota

July 13, 2023

Great job by Ian, This was the 3rd car we have purchased at Freehold Toyota, Ian was our salesperson this time. He did a great job from start to finish. Everything was handled professionally. More

by tonybball22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ian-Michael Salon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2023 -

DCH Freehold Toyota responded

Thank you so much for leaving this awesome review of our dealership. Ian truly is an outstanding member of our team who, like all of our employees, is dedicated to providing our customers with a convenient, hassle-free vehicle-buying experience. We’ll be sure to share this feedback, and if you ever need anything else from us, don’t hesitate to let us know. Until then, we hope you’re enjoying your new ride! Sincerely, The Team at DCH Freehold Toyota

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