DCH Freehold Toyota

I received courteous and informative service from Vinny Vitolo who gave me excellent advice on how to secure the best deal possible for my needs. Vitolo who gave me excellent advice on how to secure the best deal possible for my needs. More

On February 14 I hit a deer near my home. I had the car towed over to DCH Freehold because during a previous owners seminar I heard that they are a certified body shop for my insurance NJ Manufacturers. Er towed over to DCH Freehold because during a previous owners seminar I heard that they are a certified body shop for my insurance NJ Manufacturers. Eric Dea was the collision rep and he took care of everything for me and had the car put up on the flatbed truch to the collision shop by the end of the morning. He also called Enterprise rent a car for me and they were waiting to bring me back to their office. The rental car was the only problem because Enterprise did not disclose fully all my out of pocket costs over what the insurance would pay for. This is my second time having an issue renting a vehicle from them and I would suggest you rethink the relationship as their customer service in resolving the issue is very poor. Denise Govern was the rep from the collision center who called to inform me of the damage that would be repaired and she called to give me updates as to when the car would be ready. The car was repaired as quickly as possible and the workmanship is unsurpassed. It looks as if nothing ever happened. 2 weeks before that I brought the car in for service and they discovered I needed a new water pump that was covered under warranty. The service manager, Jerry, called me a cab to take me home and then when it was ready he called me a cab to take me back and it was all complimentary. It's this kind of customer service that keeps me coming back when the car needs a service and even when I no longer get the free service on my car or my wifes vehicle I will be bringing it in for future service. More

I went with my mother to purchase a new 2012 Toyota Camry to replace her 2000. Our family has used Freehold Toyota many times in the past and for pretty specific reasons. They do not try to up-sell you on to replace her 2000. Our family has used Freehold Toyota many times in the past and for pretty specific reasons. They do not try to up-sell you on unneeded products. They are upfront and honest and don't play hardball with their pricing. The spend a good amount of time ensuring you are getting what you want, not what they want. Their customer service is top-notch and their sales and finance teams are friendly, honest and most importantly looking out for you, the customer. Let's face it, buying a car isn't always easy, but DCH Freehold Toyota made it a painless process. More

Richard was very friendly, patient and truly wanted to help us negotiate a deal so we could walk away with a new vehicle that day and was successful in doing so. Once the final price was determined the tr help us negotiate a deal so we could walk away with a new vehicle that day and was successful in doing so. Once the final price was determined the transition to the finance dept. was quick. More

John was very helpful in explaining how my new Toyota worked. He let us test drive the Prius and that night I drove home my new car. I love my new Prius. Thanks John. Donna and Rob worked. He let us test drive the Prius and that night I drove home my new car. I love my new Prius. Thanks John. Donna and Rob More

Sales People at DCH Freehold Toyota Are Not Vending Machines, They Are Real People Dealing With People. They Are Honest, They Listen To You And They Do There Best To Accomocate You. Machines, They Are Real People Dealing With People. They Are Honest, They Listen To You And They Do There Best To Accomocate You. More

Very professional, easy to work with, I did not feel pressured at all. The dealership worked witht he final figure I requested and I left feeling very satisfied witht he whole experience. pressured at all. The dealership worked witht he final figure I requested and I left feeling very satisfied witht he whole experience. More

this was the second time that I have purchased a new car from DCH TOYOTA in Freehold and will mostly purcahes my next vehicle from them too. Before making this recent purchase I had tried to purchase a new from DCH TOYOTA in Freehold and will mostly purcahes my next vehicle from them too. Before making this recent purchase I had tried to purchase a new car at three other car dealers, DCH NORTH BRUNSWICK, SANSONE & BRAD BENSON HYUNDI and was totally turned off by their sales attitude and their lack of customer service. I had the pleasure of dealing with both Diane Shaine & Dan Walling at the dealership and let me say that hey both made it a joy & pleasure to purchase my Corolla. That being said I would suggest that you "TRY ALL THE REST, THEN TRY THE BEST" at DCH TOYOTA FREEHOLD More

This is our 3rd time working with DCH Freehold and our 2nd time working with Ian Salon. Ian's customer service and follow-up skills makes it a real pleasure to work with him. He is able to really understa 2nd time working with Ian Salon. Ian's customer service and follow-up skills makes it a real pleasure to work with him. He is able to really understand the requirements and help with it - without the usual pressure that one feels at car dealerships. If we had to buy another Toyota - we would pick DCH Freehold and Ian again. More

This is the 3rd car I'm leasing from Freehold Toyota. I was rewarded with the best leasing experience in many years. It started with meeting my salesman Brian Hyneman, who I will say is the most profession was rewarded with the best leasing experience in many years. It started with meeting my salesman Brian Hyneman, who I will say is the most professional I've come across in many years. Brian was the reason why I got this car. It started with his explanation of the Camry SE details, both technical and amenities. I don't think anything was left out. The test drive went well and I was on my way to doing a deal. Henry, the Sales Manager came over to say hello. We've know each other from previous deals. Henry assured me that Freehold Toyota will do everything possible to earn my business. We agreed on a price and came in this past Saturday to finalize the details. My wife joined me to see and test drive the car. Brian was very helpful in detailing the car and it's benefits to my wife. She was pleased and we were prepared to sign the paperwork. The final step was the business portion, which Peter Magrino stepped in to complete. Peter was excellent in the handling of the forms as well as thorough explanation of what we were getting. I' ve been to a couple of Toyota dealers closer to my home, but none would compare to the Freehold Toyota experience. I would highly recommend this dealership even for those like me who live 50 minutes away. The service was outstanding. I left a competitor's new lease proposal to come back to Toyota. It's a well deserved effort to all the people I met. More