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DCH Freehold Toyota

Freehold, NJ

4.7
2,667 Reviews
DCH Freehold Toyota, located in Central NJ in the town of Freehold, New Jersey, is proud to be one of the premier NJ Toyota dealerships in the area for new, used and Toyota Certified cars, trucks, and SUVs. We serve Monmouth County, Middlesex County and Ocean County. From the moment you walk into our showroom, you will know our commitment to Customer Service is second to none. We strive to make your experience with our Freehold car dealers a good one – for the life of your vehicle. Whether you need to purchase, finance, lease or service a new or preowned Toyota, you have come to the right place. We are conveniently located off Route 9 which is easy to get to from the Garden State Parkway, NJ Turnpike, Rte 18, Rte 79, 295, 95 and 195.
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4268 Route 9 South

Freehold, NJ

07728

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Showing 2,667 reviews

December 28, 2011

Buying a new car can be a very stressful event, but John Bishop takes that stress away. He listens to what the customer wants, answers all of your questions, and does an excellent job explaining every featu More

by ESPN2012
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JOHN BISHOP
Dec 29, 2011 -

DCH Freehold Toyota responded

Dear ESPN2012: Thank you for your comments regarding your recent purchase from DCH Freehold Toyota. Repeat business and referrals illustrate to me that we are doing a good job here. John Bishop is an asset to our dealership and we are proud of all of his accomplishments. Welcome back to the DCH Freehold Toyota family. We will see you in 3 years for your son! Regards: William Liang: Genera;l Manager

December 27, 2011

Everyone at the dealership was very friendly and respectable. They exceeded all of my expectations of a car dealership and although I was not looking forward to the lengthy purchasing process, they More

by ThuyNguyen1021
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gunther Wu
Dec 27, 2011 -

DCH Freehold Toyota responded

Dear ThuyNguyen1021: Thank you so much for your rave review. It makes me proud to hear that Gunther and the staff went above and beyond to give you the treatment that you deserve. Thank you for your purchase and welcome to the DCH Freehold Toyota family!! Regards : William Liang: General Manager

December 27, 2011

MY FIRST STEP WAS TALKING TO TOM ON THE INTERNET-HE WAS FRIENDLY-HELPFUL & RESPONDED IMMEDIATELY TO ALL MY QUESTIONS-HE DID NOT PRESSURE ME IN ANY WAY & ONCE AT THE DEALERSHIP HE MADE IT A POINT TO INTRODU More

by SHARONBURDGE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
PETER MAGRINO, TOM GORDON & JUSTIN, Tommy Gordon
Dec 28, 2011 -

DCH Freehold Toyota responded

Dear Sharon: Thank you for such a great review! Your experience is a perfect example of Internet purchase process and demonstrates the team work here. Tommy, Peter and Justin make an excellent team and I am proud of the coordination between the Internet, Sales and Finance departments. We appreciate your purchase and wish you much enjoyment in your new vehicle. Welcome to our DCH Freehold Toyota Family. Regards, William Liang | General Manager | DCH Freehold Toyota

December 27, 2011

Meir was extremely professional, polite, and respectful. He understood what we wanted with regards to the car and the deal to be made on the lease. He was very easy to work with and we had the deal that we More

by meganfidler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meir Jefroimski, Meir Jefroimski
Dec 28, 2011 -

DCH Freehold Toyota responded

Dear Megan: Thank you for your wonderful comments. Meir is a valued employee and he makes it very easy for our customers to do business here. Meir trys very hard to understand and cater to his customers needs.. We thank you again for your recent purchase and welcome to our DCH Freehold Toyota Family. Regards, William Liang | General Manager | DCH Freehold Toyota

December 26, 2011

I have been buying Toyta cars since 1979,all the past dealership were just ok nothing great. However today 12/26/2011 i bought a new prius, i can honestly say it was a really wonderful experience.This is More

by Jacob H. Ehrman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ian Salon & Henry Grossman
Dec 27, 2011 -

DCH Freehold Toyota responded

Dear Jacob: Thank you for your rave review. We are pleased that your experience here at DCH Freehold Toyota was a good one, your satisfaction is our number one priority. Henry Grossman and Ian are great assets to our organization and we are happy to have them! We take great pride in our employee's accomplishments. Thank you for your patronage and loyalty by coming 80 miles to get here. The good news is you only used 2 gallons of gas to get home with the Prius! Thank you again for your compliments and welcome back to the DCH Freehold Toyota family. Regards, William Liang, General Manager DCH Freehold Toyota

December 24, 2011

I HAVE BEEN DEALING WITH NEW AUTO DEALERS SINCE 1988. I ACTUALLY DREAD IT NOW UNTIL WORKING WITH MICHELLE OVER THE INTERNET. SHE IS A VERY DETERMINED SALESPERSON BY STAYING WITH ME FOR THREE MONTHS UNTIL T More

by KEITH TOLAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : michelle ryan paul leahy, Michelle Weber-Ryan
Dec 26, 2011 -

DCH Freehold Toyota responded

Dear Keith: Our thanks to you for the wonderful review you posted and for the purchase of your vehicle from DCH Freehold Toyota. Michelle Weber makes it her business to provide the very best service to her customers, both before, during and after the sale. She deserves all the praise she receives. We are very proud to have Michelle as a member of our sales team. Again, thank you for your purchase and welcome to the DCH Freehold Toyota family. Regards, William Liang | General Manager | DCH Freehold Toyota

December 24, 2011

FRIENDLY and PROFESSIONAL - My internet inquiry to DCH Toyota Freehold was responded to by Regina almost immediately. She arranged an appointment and my experience began. egina is friendly,helpful, and el More

by w9fse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Regina Acito, Ron Agosto, Ron Agosto
Dec 26, 2011 -

DCH Freehold Toyota responded

Dear w9fse: We are very pleased that your recent purchase experience here at DCH Freehold Toyota was such a pleasant one. The excellent coordination between our Internet Staff and Sales Associates makes us very proud. Regina consistently goes above and beyond for all of her customers and Ron knows the Toyota product line and Certification process extremely well. Thank you again for the kind words. Welcome to our DCH Freehold Toyota Family. William Liang | General Manager | DCH Freehold Toyota

December 23, 2011

Peter was very professional at all times and took his time to make sure we got the car, and deal we would be happy with. Thanks Peter. More

by robert753
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Magrino
Dec 23, 2011 -

DCH Freehold Toyota responded

Dear robert753: Thank you for the kind words you shared regarding your recent vehicle purchase from DCH Freehold Toyota. Pete is extremely knowledgeable in finding the best fit for a customer based on their needs and desires. We are very proud to have him on our sales team. Again, thank you for your purchase and welcome to the DCH Freehold Toyota family. William Liang | General Manager| DCH Freehold Toyota

December 23, 2011

I was greeted within minutes of my arrival by Vinney. He introduced me to Joe. I felt comfortable right away. I knew that I wanted the Venza in white with tan interior and a sun roof. Joe took me for a test More

by DDesanto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Joe Adorno, Paul Fahey
Dec 23, 2011 -

DCH Freehold Toyota responded

Dear DDesanto: We are glad to hear about the great experience you had during your recent visit to our dealership. We appreciate your patronage and are glad to have you as part of our DCH Freehold Toyota family. Your sales team of Joe and Paul are both assets to our organization and we are very proud of their success and accomplishments. I hope you enjoy your vehicle. Regards, William Liang. General Manager|DCH Freehold Toyota

December 23, 2011

Willing to negotiate, up front about cost, explained additional cost. Got out of showroom with new car within 4 hours. Salesperson went over how all the features worked. Very pleasant to work with Mr. More

by jimmcmullan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Wong
Dec 26, 2011 -

DCH Freehold Toyota responded

Dear Jim: We are very happy to see you had such a good experience with your recent vehicle purchase here at DCH Freehold Toyota. We take great pride in the skill and caring that our sales staff exhibit to our customers. James is one of many members of an excellent sales staff and we are happy to have him. Thank you again for your purchase and welcome to the DCH Freehold Toyota family. Regards, William Liang, General Manager, DCH Freehold Toyota.

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