
DCH Freehold Toyota
Freehold, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Michelle (Internet Sales) was excellent in asnwering questions for me regarding a Camry or Venza purchase. She was friendly and responsive. She took time to research my requests regarding different op questions for me regarding a Camry or Venza purchase. She was friendly and responsive. She took time to research my requests regarding different options in different vehicles and provided me with accurate answers. I would recommend dealing with Michelle. She followed up and returned emails in a timely fashion. More
The service we received was extremely helpful, organized, and met all our needs. I have been to this dealership for three different vehicles and have always been overly satisfied. The salesmen we worked wi and met all our needs. I have been to this dealership for three different vehicles and have always been overly satisfied. The salesmen we worked with explained all details of many cars until we felt we found the right one for us. More
Yanni was extremely helpful! I took my car for an oil change and a belt replacement, but while being serviced other immediate problems were found. Normal wear and tear. Yanni quoted me a price that hurt change and a belt replacement, but while being serviced other immediate problems were found. Normal wear and tear. Yanni quoted me a price that hurt a little to hear, but needed to be done. A day later he called to tell me that my car was ready and he was able to cut 1/3 of my bill down. He was very helpful and was an advocate for me. I will only see him for further service needs. More
Michelle[internet] very responsive even through blizzard.Pricing very good. New college grad program not only smart but worked well for grandson.Ian picked up ball and carried it well. Would hav blizzard.Pricing very good. New college grad program not only smart but worked well for grandson.Ian picked up ball and carried it well. Would have been 100% pleasurable till THE VERY END when we found out Gap insurance was not incl in price from the finance person signing last documents.Poor timing--or intentional after all the time investment?? We have leased Audi's and ,Honda's and it was always included so this was an unpleasant surprise at an additional cost of $26 per month to the lease. I think Toyota should footnote this on all Lease quotes /advertisements. I would recommend this agency but with that caveat for price comparison purposes.The pricing Gap was much closer when comparing apples to apples.So instead of walking away with an exceptional deal it was an ok deal instead. "When it sounds too good to be true it is." More
All employees were friendly, knowledgeable, an very professional. I am a first time car buyer and their courtesy and patients resonated greatly with my father and I. They have found themselves a lifeti professional. I am a first time car buyer and their courtesy and patients resonated greatly with my father and I. They have found themselves a lifetime customer, and will be highly recommended to friends and family. More
I am extremely satisfied with the customer service, qaulity of work, friendliness, and other experience with the named employees, and I am also very happy with the price. For sample, Mr. Leung has amsw qaulity of work, friendliness, and other experience with the named employees, and I am also very happy with the price. For sample, Mr. Leung has amswered all of my questions about the car and future service in details; so when I come back home, I not only have a nice new car, but also have peacefull mind; and I learn a lot. Thank Mr. Leung excelent service. More
Michelle Weber was our first contact with DCH Freehold Toyota. Her pricing was very attractive to us and that was the deciding factor for us to go ahead and purchase the car. That same night we came in, Toyota. Her pricing was very attractive to us and that was the deciding factor for us to go ahead and purchase the car. That same night we came in, she had left for the day. Brian Hyneman came to our assistance and completed the transaction. I would recommend this dealership to anyone looking to purchase a vehicle. More
This was my first time shopping for a car by myself and I could not have asked for a better experience. All the stereotypes of pushy car salesmen are proven wrong at Freehold Toyota. From the minute I walked could not have asked for a better experience. All the stereotypes of pushy car salesmen are proven wrong at Freehold Toyota. From the minute I walked in I was put at ease and told to take my time. Vinny V showed me some cars and worked out some numbers on the one I liked; the price was even better than I had expected. I left that day and checked out some other dealerships. Toyota offered the best price, had the friendliest staff, and never once came across as pushy. I came back 2 days later for a test drive and and met Brian, another sales rep. He accomodated the needs of my cosigner (she had to leave for work) and took care of that work first. After she had left all the numbers from my first visit held true. When I moved onto finance I met Paul. Paul objectively offered some different options and packages because it is his job to do so; he was laid back and easy going and never once did I feel pressured to buy anything. His suggestions were well thought out and he related them to reasonable everyday scenarios. After all the paperwork was done and I was waiting for the car to be pulled around the staff continued to be friendly. They offered coffee, water, and just good conversation. It was a wonderful car buying experience. More
Buying a new car with a trade in is always an interesting process. With the price of the new car established and agreed upon, ascertaining the value of the trade can be a game of give and take. Eventual process. With the price of the new car established and agreed upon, ascertaining the value of the trade can be a game of give and take. Eventually a deal was struck, and the bottom line is I think both dealer and I were happy. The staff is helpful and friendly without being pushy, and it was a pleasure to work with Michelle Weber. I found her to be very helpful and willing to accept my opting for a less expensive model rather than push the next level. I have purchased two new vehicles from this dealer and will not hesitate to purchase another when the time comes. More
Dan was professional at all times. He stayed focused on my needs, as to what car would be best for me. He did not pressure me at all, on the contrary he told me the pros and cons and patiently waited till my needs, as to what car would be best for me. He did not pressure me at all, on the contrary he told me the pros and cons and patiently waited till i was sure about my decision. Dan walked me through step by step on all features of my new car. Any courtesy extended towards him is well deserved. Thank you, Miri More