DCH Freehold Toyota

James was very easy to deal with. We limited ourselves to a figure we did not want to exceed, and were steadfast on what we wanted to pay and he found a way to accommodate us. He was courteous and friend to a figure we did not want to exceed, and were steadfast on what we wanted to pay and he found a way to accommodate us. He was courteous and friendly and went out of his way answering a myriad of questions we threw at him patiently. I would recommend asking for him should you buy a Toyota. More

Michelle and the dealership made buying a car a pleasure. I prefer to obtain pricing through the internet and Michelle was great to work with. Her email was responsive and pricing was competitive. The act I prefer to obtain pricing through the internet and Michelle was great to work with. Her email was responsive and pricing was competitive. The actual process of completing the purchase was quick, efficient and painless. Overall great experience and I would recommend Michelle and the dealership to anyone. More

Michelle Weber was extremely accomodating and very responsive during the process of pricing. She was very accessible via phone and email. We really appreciated how quickly she was able to set up the responsive during the process of pricing. She was very accessible via phone and email. We really appreciated how quickly she was able to set up the deal and get our car prepared for delivery. The dealership was very responsive in matching deals from other Toyota dealers and came up with a fair price. The only negative was their use of the 'special' auto credit score for financing rather than the normal FICO score. This resulted in a lease that was a bit more expensive. More

EXCELLENT CUSTOMER SERVICE FROM GUNTHER WU, I FELT I WAS IMPORTANT. HE ANSWERED QUESTIONS BEFORE THEY WERE ASKED AND ALWAYS WAS ATTENTIVE. THIS CAR PURCHASE WAS THE MOST LEAST ANXIETY DRIVEN I HAD SO FAR. IMPORTANT. HE ANSWERED QUESTIONS BEFORE THEY WERE ASKED AND ALWAYS WAS ATTENTIVE. THIS CAR PURCHASE WAS THE MOST LEAST ANXIETY DRIVEN I HAD SO FAR. THE FOLLOW UP IS OUTSTANDING AND FEEL LIKE THEY WILL TAKE CARE OF ANY PROBLEMS OR HELP WITH ANY QUESTIONS. I HAVE PURCHASED A LOT OF CARS AND WILL ALWAYS RATE AND RECOMMEND THIS DEALERSHIP AND GUNTHER WITH CONFIDENCE. LARRY More

PETER IS GREAT. DEFINETLY FIND HIM and WORK with him. I made a very efficient and successful car purchase through him. GREAT SERVICE, THANKS PETER. ALSO PAUL THE FINANCE MANAGER WAS VERY HELPFUL AND made a very efficient and successful car purchase through him. GREAT SERVICE, THANKS PETER. ALSO PAUL THE FINANCE MANAGER WAS VERY HELPFUL AND PROFICIENT. NANCY WAS ALSO HELPFUL AS WELL. THANK YOU PETER, PAUL AND NANCY. More

This was my first car purchased form DCH and the experience from my first internet contact through final delivery was first rate. Michelle was a pleasure to work with. I was looking for a car with experience from my first internet contact through final delivery was first rate. Michelle was a pleasure to work with. I was looking for a car with a particular color and very specific options. Michelle remained steadfast in locating my exact choice. There was no pressure on me to settle for something different. Michelle was extremely responsive to my concerns and requests, and I received a timely response to every email. When I visited the dealership, every effort was made to reduce my wait time. I would highly recommend Michelle to any prospective Toyota buyer. In term of the finance process, Paul was also a pleasure to work with. He was friendly and very practical. More

I felt everything possible was done to ensure that I got the car that I wanted. The only thing I was slightly unhappy about was that I was told that a credit check would not be run, and it was. I understand the car that I wanted. The only thing I was slightly unhappy about was that I was told that a credit check would not be run, and it was. I understand that since I was paying cash for the car that this could be standard procedure, but since I was a return customer, and was referred by a retired vice president of DCH, that a credit check would be waived. More

Please see my dealer review off this dealer to get the history on my experience. I made an appointment last week to come in for my first free service. I drive forty minutes on my day off at 7:30 am to g history on my experience. I made an appointment last week to come in for my first free service. I drive forty minutes on my day off at 7:30 am to get there when they asked. Then they tell me when I get there that they don't have the filter for my car. I ask them to go get it, he says he cant't, I can reschedule for another day. He did not apologize or offer anything to me. I could not believe it. He then told me he also was going to charge me $29 for a new brakelight bulb! I was so furious, I demanded my car back and went 1 MILE down the street to Freehold Hyundai and bought the same bulb for $3.00. I went across the street to Midas and payed $24.95 for the same service Toyota was supposed to do. I will never deal with this dealership again. They were so apologetic after my last review, took $4000 off the price of the car, free service coupon, free wiper blades. I guess it was to shut me up. Then this happens, a month later. UNBELIEVABLE. Mr. William Liang, is this how you keep a customer for life, like you told me? I am so dissapointed at this whole outfit. Do Not use this dealer, if you want to be treated with just an ounce of respect. More

I had a great experience at the Freehold DCH Toyota Dealership. Mark Clifton was terrific, as was James Cooper and Levie in the finance office. I needed some good advice regarding the lease I was nea Dealership. Mark Clifton was terrific, as was James Cooper and Levie in the finance office. I needed some good advice regarding the lease I was nearing the end of, and needed to know what my options were for my next purchase or lease. Mark took great care in explaining everything to me and he along with James and Levie were extremely genuine and professional. I have already recommended the dealership to friends and would absolutely continue to meet my car needs there in the future....my experience was actually fun. More

My visits to this dealership were very helpful and informative in my making the decision to purchase my Camry XLE. My salesman, Vincent Vitolo, was very friendly and professional in all of our meeting informative in my making the decision to purchase my Camry XLE. My salesman, Vincent Vitolo, was very friendly and professional in all of our meetings. I know I will be back when the time comes to purchase another car and honestly hope at that time Vinny is still with this dealership so I can have him as my salesman once again. Thank you Vinny and the entire DCH Toyota staff. More