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DCH Freehold Toyota

Freehold, NJ

4.7
2,670 Reviews
DCH Freehold Toyota, located in Central NJ in the town of Freehold, New Jersey, is proud to be one of the premier NJ Toyota dealerships in the area for new, used and Toyota Certified cars, trucks, and SUVs. We serve Monmouth County, Middlesex County and Ocean County. From the moment you walk into our showroom, you will know our commitment to Customer Service is second to none. We strive to make your experience with our Freehold car dealers a good one – for the life of your vehicle. Whether you need to purchase, finance, lease or service a new or preowned Toyota, you have come to the right place. We are conveniently located off Route 9 which is easy to get to from the Garden State Parkway, NJ Turnpike, Rte 18, Rte 79, 295, 95 and 195.
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4268 Route 9 South

Freehold, NJ

07728

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Showing 2,670 reviews

February 24, 2021

I went to DCH Toyota with the mission of buying a used Toyota tacoma. No sooner did I walk into the door, I was greeted by Vinny, who offered to help me. He was friendly, courteous and straight to the poi More

by jterrill12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vinny Vitolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2021 -

DCH Freehold Toyota responded

Thank you for the awesome review and congratulations on your Toyota Tacoma! We will share your kind words with Vinny.

February 20, 2021

This was my first time buying a new Toyota. I spent many years driving Audi, Mercedes and BMW. I was very impressed by the showroom and how I was greeted when arriving at the dealership. My salesman Vinny More

by Enchanter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vinny Vitolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Conway
Feb 22, 2021 -

DCH Freehold Toyota responded

Thank you for the excellent review! We truly appreciate your business and your feedback. Enjoy your new Toyota!

February 18, 2021

Rodney was great. We narrowed our selection down to a few cars and Rodney pulled them up for us to see quickly. We were able to leave with out new Rav4 in a couple hours. Thank you. More

by Medallions
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Guerrero
Feb 18, 2021 -

DCH Freehold Toyota responded

Thank you for the excellent review! Enjoy your new Toyota RAV4!

February 16, 2021

Vinny Vitolo is awesome! I walked in this morning and knew exactly what I wanted. Vinny didn't try to sway me, or convince me otherwise. He was polite, understanding, heard me out for what I wanted and w More

by Nigel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vinny Vitolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sal (Accounting) 5 out of 5 stars, Nicholas Ventriglio
Feb 17, 2021 -

DCH Freehold Toyota responded

Thank you for the excellent review! We truly appreciate your business and your feedback!

February 16, 2021

We had a great experience buying a 4Runner with Evan! He was really informative and helped us through the processes. I would recommend working with him! More

by M Car
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Evan Katz
Feb 17, 2021 -

DCH Freehold Toyota responded

Thank you for the 5-star review! Enjoy your Toyota 4Runner!

February 09, 2021

This is the third car I've gotten from this dealership. This time I was lucky to get Vinny Vitolo as my sales person. I was turning in my leased Toyota RAV4 and wanted another one. I told him what I wanted More

by Nancy C
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Vinny Vitolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Ventriglio
Feb 09, 2021 -

DCH Freehold Toyota responded

Nancy, thank you for the excellent review, and congratulations on your new car! We will pass your kind words on to Vinny and Nick.

January 28, 2021

We wanted to replace our 2017 Prius Prime this year and the first stop for us was DCH Freehold Toyota. We bought the Prius 4 years ago from them and we had a very positive experience then. So, when it wa More

by jettie1767
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian-Michael Salon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2021 -

DCH Freehold Toyota responded

Thank you for the great review! We truly appreciate your business!

January 27, 2021

Most unfriendly staff I have had to deal with. While they put their noses in the air they had little to no concern about body damage of one of the used vehicles they were selling. They quickly dismissed us a More

by x5ashnicolex5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Evan Katz
Jan 29, 2021 -

DCH Freehold Toyota responded

Ashley, I am sorry to hear that you feel this way about your experience. I was personally involved with your visit and would like to clarify our conversation, as it seems there was a misunderstanding. We understand that there was a small amount of body work done to the driver side door and the vehicle is priced accordingly. We have done a full safety check on the vehicle and have deemed it to be completely safe to be sold in its current condition. I have also offered an additional $500.00 discount as you said you were willing to still purchase the vehicle. I understand this is not the discount you are looking for, but again, the vehicle is priced according to its condition. I appreciate you considering our vehicle and our offer still stands if you would still like to continue with the purchase. I can be reached at 732-984-6141 if you have and further questions or concerns. Respectfully, Brian Conway, General Sales Manager

January 21, 2021

I came in ready to buy a specific car and came out with one much better! Ian-Michael was great at explains everything me and literally everything possible to get me the best deal for the car and he succeed More

by Mrs.Velez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian-Michael Salon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2021 -

DCH Freehold Toyota responded

Thank you for the 5-star feedback, Mrs. Velez! Enjoy your new vehicle, and we hope to work with you again in the future!

January 20, 2021

Ann Kaplan at Freehold Toyota was the best! She went above and beyond to help us before, during and after we purchased out new SUV. Ask for her by name. She made the process enjoyable! More

by Lorraine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ann Kaplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2021 -

DCH Freehold Toyota responded

Thank you for the 5-star feedback, Lorraine! We are so glad you enjoyed working with Ann. Enjoy your new SUV!

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