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DCH Freehold Toyota

Freehold, NJ

4.7
2,670 Reviews
DCH Freehold Toyota, located in Central NJ in the town of Freehold, New Jersey, is proud to be one of the premier NJ Toyota dealerships in the area for new, used and Toyota Certified cars, trucks, and SUVs. We serve Monmouth County, Middlesex County and Ocean County. From the moment you walk into our showroom, you will know our commitment to Customer Service is second to none. We strive to make your experience with our Freehold car dealers a good one – for the life of your vehicle. Whether you need to purchase, finance, lease or service a new or preowned Toyota, you have come to the right place. We are conveniently located off Route 9 which is easy to get to from the Garden State Parkway, NJ Turnpike, Rte 18, Rte 79, 295, 95 and 195.
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4268 Route 9 South

Freehold, NJ

07728

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Showing 2,670 reviews

May 12, 2020

Great Service The service rep, TJ, was great, quick, and efficient. They gave me a service appointment within 2 days and with reduced hours and staff. They also p More

by jeffl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TJ was great
May 13, 2020 -

DCH Freehold Toyota responded

Thank you for the five-star review! We’re glad you enjoyed your experience with us. We pride ourselves on our staff being friendly, and we always try to make our customers feel comfortable. It’s great to hear that you enjoyed your interactions with TJ. We’ll pass along the kind words you said about our staff. We hope to see you soon!

May 03, 2020

Excellent service!!! Ian-Michael was extremely helpful, knowledgeable and pleasant. It was a pleasure to buy the car from him. We will recommend him to all our friends and More

by Alex @ Rima
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian-Michael Salon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2020 -

DCH Freehold Toyota responded

Thank you for the great review of our dealership. We are so proud that your experience with us at DCH Freehold Toyota has been exceptional. Thanks for the compliments and recommendation for Ian-Michael. We'll be sure to pass them along! We look forward to seeing you again!

May 03, 2020

Great experience Ian-Michael Salon was extraordinary as a salesman because he answered all my questions precisely and with ease. I was comfortable with the car apprais More

by Evelynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian-Michael Salon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tommy Gordon
May 05, 2020 -

DCH Freehold Toyota responded

Evelynn, we are grateful for this wonderful review and your kind words about Ian-Michael! It was our pleasure to provide you and with top-notch service and appreciate your recommendation!

May 02, 2020

Appreciated thoroughness. Ian was very polite and explained the transaction in detail. Provided information regarding transfer of insurance, mvc as well. Did not hurry through More

by latkinson6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian-Michael Salon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2020 -

DCH Freehold Toyota responded

We are happy to have provided a thorough and detailed buying experience for you. We strive for quality service, and dedicated employees like Ian-Michael make it happen! We hope to see you again in the future.

April 29, 2020

Ian-Michael/DCH Toyota experience Ian-Michael Salon made my car buying experience at DCH Free hold Toyota a pleasurable experience,something I haven't had at other car dealers.He is ve More

by Brucereynolds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian-Michael Salon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2020 -

DCH Freehold Toyota responded

We are happy to provide an easy buying experience for you, Bruce. We strive for quality service, and dedicated employees like Ian-Michael make it happen! We hope to see you again in the future.

April 29, 2020

I was very happy with Ian as my primary salesman. He was very knowledgeable about the car I eventually bought. ALSO Brian was very flexible in negotiating the price of the car I bought. More

by labonteaj
Recommend Dealer
Yes
Employees Worked With
Ian-Michael Salon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Braverman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Conway
Apr 29, 2020 -

DCH Freehold Toyota responded

Thank you so much for this positive review and kind words about Ian and Brian. We are so happy they helped find the right car for you! Enjoy your new vehicle and we hope to assist you again in the future!

April 29, 2020

Matt is Honest , Helpful ,informative and professional . Matt is Honest , Helpful ,informative and professional . Has always assisted me with shuttle to my office , advice on repairs and always follows up t More

by bewintershot
Recommend Dealer
Yes
Employees Worked With
Matt Morano
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2020 -

DCH Freehold Toyota responded

Thank you for your loyalty to our service department. We strive for quality service every day and appreciate your kind words for Matt. We will be sure to share them with him and we hope to see you again in the future!

April 28, 2020

Car buying wasn't dreadful experience I anticipated!-Reverse Ian-Michael Salon is a pleasure to work with. He is personable, great listener, easy-going (no pressure at all), knowledgeable, plus provides COVID s More

by Tammy D.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian-Michael Salon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Braverman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tommy Gordon, Brian Conway
Apr 29, 2020 -

DCH Freehold Toyota responded

Tammy, we are delighted that Ian-Michael provided an exceptional sales experience. Thank you for the 5-stars and we look forward to seeing you again in the future.

April 27, 2020

Second time and still perfect: salesman and dealership. It's a second time I'm leasing a car and deal with Ian-Michael. Every time I visit the dealership and have a meeting with Ian-Michael, always have a p More

by Greg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian-Michael Salon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2020 -

DCH Freehold Toyota responded

Thank you for your loyalty to DCH Freehold Toyota! We sincerely appreciate the opportunity to continually re-earn your business with our dedicated staff. Congratulations on your new Toyota and looking forward to the next time!

April 21, 2020

completely satisfied and impressed with professionalism I received an amazing experiende during a trying time for geting things done during the Covid 19 pandemic. Tommy and Ian combined to make experience e More

by kmcdermott
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian-Michael Salon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tommy Gordon
Apr 21, 2020 -

DCH Freehold Toyota responded

It is always a pleasure to read 5-star reviews such as this one. We are happy to hear that you were completely satisfied with your experience and that Ian and Tommy were there to help you every step of the way! Come back and visit us again.

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