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DCH Freehold Toyota
Freehold, NJ
2,672 Reviews
DCH Freehold Toyota, located in Central NJ in the town of Freehold, New Jersey, is proud to be one of the premier NJ Toyota dealerships in the area for new, used and Toyota Certified cars, trucks, and SUVs. We serve Monmouth County, Middlesex County and Ocean County. From the moment you walk into our showroom, you will know our commitment to Customer Service is second to none. We strive to make your experience with our Freehold car dealers a good one – for the life of your vehicle. Whether you need to purchase, finance, lease or service a new or preowned Toyota, you have come to the right place. We are conveniently located off Route 9 which is easy to get to from the Garden State Parkway, NJ Turnpike, Rte 18, Rte 79, 295, 95 and 195.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,672 reviews
February 24, 2018
Excellent customer service and great car buying experience I bought a new car from DCH Freehold Toyota today. They provide excellent customer service. Nori was very professional and easy to work with. She gave I bought a new car from DCH Freehold Toyota today. They provide excellent customer service. Nori was very professional and easy to work with. She gave me a great price and service. I really appreciate her help in navigation and multimedia system setup and usage explanation More
by Sang
Employees Worked With
Nori Wilhelm, Frederyck Mateo
February 24, 2018
Wow!Great and pleasant experience Wonderful salesman Paul Morrison.Paul is knowledgeable, pleasant and has a great sense of humor. My husband and I enjoyed the experience of buying a 2 Wonderful salesman Paul Morrison.Paul is knowledgeable, pleasant and has a great sense of humor. My husband and I enjoyed the experience of buying a 2015 Camry from DCH.We would recommend to a friend anytime. Thank-you Paul Morrison More
by Debra 337
Employees Worked With
Paul Morrison
February 21, 2018
Very happy with the whole experience Everything went very well, I bought a low milage Certified Rav 4. I was able to see the cars online, went to the dealership to see what I narrowed the Everything went very well, I bought a low milage Certified Rav 4. I was able to see the cars online, went to the dealership to see what I narrowed the selection to, took a test drive and bought the car. Ian Salon worked with me and was knowledgeable, friendly and patient with all my questions and small requests. This dealership was recommended by a friend and I'm glad I went here. More
by Wildmanrich
February 21, 2018
I would do it again. Our experience was pleasant and low stress. Our salesman, Nick Hoff was professional, knowledgeable, helpful and pleasant to work with. All of the pe Our experience was pleasant and low stress. Our salesman, Nick Hoff was professional, knowledgeable, helpful and pleasant to work with. All of the people we came in contact with were also very nice. We would definitely return to the dealership and would recommend it to others. More
by Alphonse Cangiarella
Employees Worked With
Nicholas Hoff
February 14, 2018
Great experience! Ian is great at what he does. Well organized and a straight shooter. I've purchased 3 cars from him in the past 4 years! Ian is great at what he does. Well organized and a straight shooter. I've purchased 3 cars from him in the past 4 years! More
by Wurtz
Employees Worked With
February 14, 2018
New car experience This is the best dealership to ever buy from . No high pressure and total honesty. Patient with questions and knowledgeable about various financing op This is the best dealership to ever buy from . No high pressure and total honesty. Patient with questions and knowledgeable about various financing options. Ann was so great to work with! Enjoying my new Rav 4 More
by RUGrad75!R
February 14, 2018
Trust the bad reviews I wish I had read the reviews prior to purchasing a used car from them. Less than a week after buying, I was told it needed 20% of the purchase price I wish I had read the reviews prior to purchasing a used car from them. Less than a week after buying, I was told it needed 20% of the purchase price in repairs. Two weeks after buying, a transmission problem. This is after DCH claimed to have done a 32 point inspection. I bought an As Is used car so I did not expect to go 100k miles without having to spend some money. I did expect to go more than 100. When confronted with the issues my sales person Ron Agosto was non responsive. When he did finally respond, he said, "you purchased an as is car, I dont know why you are calling me and yeah those cars are expensive to repair" and did "you get your payment invoice"! The sales manager John M. Never even bothered to return my call. It wasnt until i posted a Google review that anyone cared to respond. That response was an empty apology followed by, "you declined the warranty we tried to sell you." The truth is, we wanted to buy a warranty but the person tasked with selling it to us said that the cost far outweighed the benefit. Not many people would give $4k to someone after being told they were being sold something worthless. If they truly cared about their customers, as-is or not, their first response would be an offer to have their service deptmnt take a look at it. More
by Kimv
Employees Worked With
John Mccaughlin, Ron Agosto
February 14, 2018
Bought a 2018 in an afternoon Yesterday we bought a new Rav 4 at DCH Toyota. From the moment we registered online in the AM we received whiteglove treatment. We live in Union coun Yesterday we bought a new Rav 4 at DCH Toyota. From the moment we registered online in the AM we received whiteglove treatment. We live in Union county and have dealers closer to us but we knew we would receive good treatment at DCH toyota since we bought our first hybrid Camry over 11 years ago from them. We were not disappointed. The process of purchasing a new Rav 4 at DCH went smoothly and efficiently. We know we will go back when we replace our 2007 hybrid. More
by reviewerxx
February 14, 2018
Excellent !!! Bought a new car from Ian. He was excellent. Very friendly and caring. Attentive to all my questions and very knowledgeable. I would definitely get an Bought a new car from Ian. He was excellent. Very friendly and caring. Attentive to all my questions and very knowledgeable. I would definitely get another car from him and this dealership. Great experience all around. More
by Stressmg
Employees Worked With
February 13, 2018
I was very satisfied with the service I got from staff. The support I got at Toyota dch at Freehold was excellent. I was very pleased with the information I needed to have before I make a decision to choose The support I got at Toyota dch at Freehold was excellent. I was very pleased with the information I needed to have before I make a decision to choose my new car. Thanks to the professional staff that was helping me. Thanks Howard. My sales man!. More
by Queenv
Employees Worked With
Howard Walton
