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DCH Freehold Toyota

Freehold, NJ

4.8
2,672 Reviews
DCH Freehold Toyota, located in Central NJ in the town of Freehold, New Jersey, is proud to be one of the premier NJ Toyota dealerships in the area for new, used and Toyota Certified cars, trucks, and SUVs. We serve Monmouth County, Middlesex County and Ocean County. From the moment you walk into our showroom, you will know our commitment to Customer Service is second to none. We strive to make your experience with our Freehold car dealers a good one – for the life of your vehicle. Whether you need to purchase, finance, lease or service a new or preowned Toyota, you have come to the right place. We are conveniently located off Route 9 which is easy to get to from the Garden State Parkway, NJ Turnpike, Rte 18, Rte 79, 295, 95 and 195.
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4268 Route 9 South

Freehold, NJ

07728

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Showing 2,672 reviews

January 07, 2017

Outstanding Leasing experience with Ian and Paul!!! My wife and I just leased our 3rd Toyota from Ian-Michael Salon. He always answers all our questions and makes the leasing process a great experience More

by Thomas K Couteau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian-Michael Salon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2017 -

DCH Freehold Toyota responded

Tom & Hope, thank you for the excellent feedback. We appreciate your kind words and your recommendation of our dealership. Please come back to see us soon!

January 06, 2017

Always The Best! Excellent service and great experience this is the 5th time I purchased or leased a vehicle from Vinnie and Paul you make coming to Toyota a pleasure! More

by Esther63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vinny Vitolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2017 -

DCH Freehold Toyota responded

Thanks for the great review!

January 05, 2017

DCH Freehold Toyota :: Excellence in Sales & Service Just purchased our 5th Toyota from DCH Freehold Toyota in about an eleven year span. We keep coming back because we love the reliability and quality More

by Ray Martinez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian-Michael Salon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2017 -

DCH Freehold Toyota responded

Thank you for the great feedback, Ray. We are so pleased that you have enjoyed working with our dealership. We are fortunate to have such excellent customers, like you, and we look forward to serving you in the future. Thanks again!

January 03, 2017

USED CAR Purchase Excellent service and a great experience with Ian-Michael through out the buying process, all questions were answered.. will recommend DCH to my frien More

by SUMANTH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 04, 2017 -

DCH Freehold Toyota responded

Thank you for the wonderful feedback. We are so glad to hear that you enjoyed working with Ian-Michael during your recent visit. We really appreciate your business, and look forward to seeing you next time.

January 02, 2017

Disappointed loyal customer My check engine light is on. I have done research and called two different reputable places to obtain pricing on diagnostic testing. I was quoted 89.9 More

by Colleen
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Diane
Jan 16, 2017 -

DCH Freehold Toyota responded

Diane, Thank you for your review. I just reviewed the audio from your call in. Our diagnostic time pays for the technician’s time to determine what repair your car needs. I understand you called some local quick lube places and are comparing our diagnostic price with them. I can tell you that our Toyota trained technicians are significantly more knowledgeable than the local places you called. In some cases, we may have a monthly deal that can reduce your diagnostic charge if you choose to do the repair work recommended to you. Unfortunately, we do have people that try to have us diagnose the car and bring our diagnosis to some garage to attempt to repair. For this reason, the diagnostic charge is the same for everyone. Diane is one of our appointment coordinators and she has been with us for a very long time. I’m sorry if she offended you by telling you she could not honor your quote from a non-Toyota authorized repair shop. If you had asked to speak to a Manager or Service Advisor, anyone would have been happy to speak with you about this. If you would like to discuss it further, I’d love to hear from you. Please call me at 888-422-8896 or email me at gtruchan@dchusa.com. Thank you, George Truchan, Service Manager

January 01, 2017

Professional and honest! I had a great experience with Nori Wilhelm. She was very attentive and did not do the usual (What can I do to get you in this car today) shpeal! S More

by corvoromeo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nori Wilhelm
Jan 04, 2017 -

DCH Freehold Toyota responded

Thank you for the great review! We are so pleased to hear that you had a great experience with Nori. If there is anything else we can do for you, be sure to let us know. We are always happy to help!

January 01, 2017

Great dealership ! Great staff , they made my family feel at home. They tried every way possible to get us into a new vehicle.... Dmitri Sokolov is definitely an asset More

by 2017rav4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dmitri Sokolov
Jan 04, 2017 -

DCH Freehold Toyota responded

Thank you for the great feedback. We are so glad to hear that Dmitri was helpful during your recent visit. If any other automotive needs arise, please don’t hesitate to let us know. We are always happy to help.

December 31, 2016

2017 RAV4 Purchase I am an Internet car shopper with a preference to negotiate online and over the phone. Christina Thompson was my first point of contact and closed th More

by George S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Thompson, Sal Loretta , Bharat Shah
Jan 04, 2017 -

DCH Freehold Toyota responded

Thank you, George. We are so happy to hear that you had a pleasant and successful car-buying experience at our dealership. We truly appreciate your business and look forward to serving you in the future.

December 30, 2016

Great Experience!!! Let me start by saying that I hate shopping for new cars. The salesman Bharat Shah and sales manager Matthew were great. They were honest (hard to fin More

by Happy Paul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew (sales mgr), Bharat Shah
Jan 04, 2017 -

DCH Freehold Toyota responded

Paul, thank you for the 5-star review! Enjoy your new vehicle, and please don't hesitate to reach out if you have any questions.

December 30, 2016

Great experience From beginning to end, our experience was very pleasant. Christina, Wanda and Jeff were the best. We would definitely recommend this dealership to our More

by Matt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Thompson, Jeff , Wanda Malave
Jan 04, 2017 -

DCH Freehold Toyota responded

Thank you for the 5-star review, Matt! We appreciate your recommendation.

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