DCH Honda of Temecula

New lease with Lorraine and Brandon I have been working with Lorraine via phone for about 3 months and finally had time to get into the dealership. She was always quick to answer my que I have been working with Lorraine via phone for about 3 months and finally had time to get into the dealership. She was always quick to answer my questions but give her suggestions on what would work best for me based on my current driving situation. At no point did I feel the typical sales pressure to up-buy from either her or Brandon (who processed my paperwork for the new lease). She managed to get me into a 2 year newer lease without the hassle of negotiations and I wound up with a GREAT deal that was better than I'd found online. She's EXTREMELY knowledgeable, flexible, great with suggestions and listens when I ask questions rather than interrupting and guessing what my question will be! Both she and Brandon were great to deal with and I would highly recommend them both! -Seth Myers More

There are not enough words to express my gratitude towards DCH Honda of Temecula, most importantly to Lorraine Yelton and Mike Arnold whom were absolutely amazing. Initially I was looking for a used towards DCH Honda of Temecula, most importantly to Lorraine Yelton and Mike Arnold whom were absolutely amazing. Initially I was looking for a used car as I was worried that I might not be able to get a car at all due to my credit, however Lorraine promised to do whatever she could to help, which in turn allowed me not to feel embarrassed about it. I've heard of horror stories at sitting at the dealership for hours on end going over fine lines and paperwork, high finance rates only to later find out they bought a lemon.... but I had all the faith and confidence in the world in these awesome people from the very beginning. Mike was extremely attentive, answered all my questions, and really didn't act like a salesman, it was as if I had known him for years I was so at ease. I don't have enough words for Lorraine and all her help as well. She is wonderful at what she does, getting people into a car they can afford and providing exceptional customer service. It took only a couple hours and a few questions before Lorraine called me and told me they found a car they could get me in to and at the payment I could afford.... I was so excited. It was when she said it was BRAND NEW, I cried. I immigrated myself into this country seventeen years ago and have never been the registered owner of a new car, so for me and my life, they assisted in what I call the "American Dream". I drove off the lot in my brand new Metallic Blue Honda Civic. In this economy, and in this world we don't see enough gratitude and appreciation, even when people are doing their "jobs"...when employees step out of their "paid roles" and really develop a care and devotion to help their customers, that makes all the difference in the world. Thank you to the finance team, the customer service team, the sales team and whomever owns DCH Honda of Temecula, the team you have created has now kept me a forever customer. And to Mike and Lorraine, all I can say is Thank You, for all you have done, you get what you give and based on my experience, you both deserve the world! Thank you all, I just can't say it enough, I really love my new car! Did I mention it hooks up to my Pandora??? And it's Bluetooth compatible?? AHHHH LOVE IT!!!!!! More

I choose to give a 5 star rating because my entire experience was beyond stellar. I would have given a straight 10 if it was an option. I am a repeat leasee with DCH Honda going on 5 years I believe. experience was beyond stellar. I would have given a straight 10 if it was an option. I am a repeat leasee with DCH Honda going on 5 years I believe. I have always dealt with Lorraine, she is honest, she is precise and she makes me feel welcomed and wanted. Quentin is also very pleasant, he is knowledgeable about the cars on the lot and the amenities offered. Kelly knows what my financial situation is and has always kept my payments where they need to be and again, has always made me feel like I was getting the best possible deal for my personal situation. I love DCH Honda. Even after relocating from Lake Elsinore to Corona/Norco, I will make the drive to this dealership because of the employees like Lorraine, Quentin and Kelly. Like the Honda products they represent and stand behind, they're exceptional. You have a lifer in me. Thank you for the wonderful car buying experience a joyous (and fast!) one! Forever in your favor, Kay Walters and the Spitz family. More

This has been the best service at a dealership that I have ever received. Cheryl and CJ were extremely helpful and friendly. I am a busy mom, but they got me in and out in no time and even followed up t have ever received. Cheryl and CJ were extremely helpful and friendly. I am a busy mom, but they got me in and out in no time and even followed up to make sure everything was fine with my vehicle. I would absolutely recommend DCH to my friends and family. More

This was the most enjoyable car buying experience. I would rather be eaten alive by a tiger than go through a car buying experience. However, Lorraine and Brad made this THE most painless process I've would rather be eaten alive by a tiger than go through a car buying experience. However, Lorraine and Brad made this THE most painless process I've every experienced. Once Lorraine understood my needs for a car, she worked with Brad to customize exactly what I was looking for. I've never had a dealership actually listen to me. I think all you woman out there can relate to this! Lorraine worked swiftly and efficiently getting my information so when I came in, the process only took 1 to complete the test drive and sign the paperwork. I can't say enough positive things about Lorraine and Brad's professionalism and attention to their clients. I will definately buy my next vehicle from DCH and look forward to working with Lorraine and Brad again! More