DCH Kay Honda

Super upset with the service I received with the Honda Service Department. Made an appointment for 7am and had to call at 10:30 to find out my car was never touched. Only after being hung up on twice. Aft Service Department. Made an appointment for 7am and had to call at 10:30 to find out my car was never touched. Only after being hung up on twice. After going into Honda to get my keys to bring my car elsewhere for service. Russel my service advisor was nasty and extremely unpleasant to work with. Telling me there is nothing to be upset and even getting loud with me the more expressed my unhappiness with the service stating that I had an appointment at 7am. I have leased two Honda’s now with the Eatontown Honda, and will probably never lease with them again, as the service department is a big factor to me when leasing a car. I did receive a call from the manager Max who was extremely helpful and nice when helping me with these concerns. I thank him for trying to resolve the issue and understanding why I was so upset. More

If anyone is looking to get a new car,please visit DC Honda.i needed to get a new car but dealerships were giving Me a hard time.i went to DC Honda in eatontown.let me just say this "they are amazing in Honda.i needed to get a new car but dealerships were giving Me a hard time.i went to DC Honda in eatontown.let me just say this "they are amazing in every way".my sales rep was a young man named Hunter.he was fabulous.very professional and courteous. Didn't make me any promises and the main thing was he didn't lie to me.needless to say I drove off the lot with my new car(the car I actually wanted),I can't tell you how happy I am.yaay!!thank you so much DC Honda of eatontown. A special thank you to Hunter Reeves More

Good job by Max Brodbeck. Efficient and friendly. 60K servicing was completed in a timely manner. Really liked the 15% discount for setting up the appointment online. That's a selling point. The descript servicing was completed in a timely manner. Really liked the 15% discount for setting up the appointment online. That's a selling point. The description on paper of the service performed was excellent. More

Thank you Max for helping me with my car troubles!! He was soo professional!! Nothing but good positive people over there at DCH Kay Honda dealership was soo professional!! Nothing but good positive people over there at DCH Kay Honda dealership More

Madison was very helpful, and she answered all the questions i had to ask. I’ll recommend her, shes very nice and understanding. Thank you questions i had to ask. I’ll recommend her, shes very nice and understanding. Thank you More

Justin was amazing. Between him and Dennis this was the best car buy process I have ever had. He was very easy going and very knowledgeable. Great overall person best car buy process I have ever had. He was very easy going and very knowledgeable. Great overall person More

This is a great place to buy a car no high pressure games. everyone was friendly my sale specialist Madison was great very professional and knowledgeable. Paul was the business manager very courteous games. everyone was friendly my sale specialist Madison was great very professional and knowledgeable. Paul was the business manager very courteous and made you feel comfortable. Great experience, I will go nowhere else to buy a car. More

Kat was great, made the whole buying process run smooth she kept me well informed about the status of the vehicle and was there every time I called. and she literally stood in the rain for 20 minutes expla she kept me well informed about the status of the vehicle and was there every time I called. and she literally stood in the rain for 20 minutes explaining how everything worked before I left. Thanks Kat More

The service staff is very friendly. Tiffany understood exactly what I needed. I had to leave the car, and I got a ride home by Lyft, complements of Kay Honda! exactly what I needed. I had to leave the car, and I got a ride home by Lyft, complements of Kay Honda! More

I went to this dealership yesterday and i was greeted by no one I understand you were busy but at least acknowledging a potential buyer. no one I understand you were busy but at least acknowledging a potential buyer. More