DCH Kay Honda

Horrible Customer Service. This the 3rd car we have purchased at this dealership, we purchased a car for my son, which should have been a happy occasion, turned into a 3 hour wa This the 3rd car we have purchased at this dealership, we purchased a car for my son, which should have been a happy occasion, turned into a 3 hour wait to do the paperwork for car that was a cash deal and no trade in involved. No ever came up to us and said we are gonna be awhile, maybe grab lunch or if want leave a deposit and come back on Monday. When we got with the finance guy I jokingly said do we get $50.00 off for the wait, which he got defensive and asked if I ever bought a car before. I explained we had other things to do beside to here for 3 hours and no one bothered to let us know it would be such a long wait. His response to me "enough" at this point I found the Manager who then talked to the unprofessional finance guy and basically forced him to apologize which he did to my husband not me. We was offered a free oil which this was not about a free anything but rather basic lack of customer service and communication. I declined the free oil change and in three months when the CRV has to get turned in . The next car t will not be a Honda. If you have free Saturday to waste this would be the place to go, I would suggest to bring lunch also you will be awhile. More

My Dream Came True I wanted to be a proud owner of a Honda Civic EX and even my dad wanted this for me, he would talk about this vehicle while in rehabilitation. Scott I wanted to be a proud owner of a Honda Civic EX and even my dad wanted this for me, he would talk about this vehicle while in rehabilitation. Scott made this car buying process very simple no haggling over prices as Honda speaks for itself. Everybody was genuinely very nice and went out of there way to make me feel comfortable with this decision. I went over the warranty with Lindsey and I was not pressured into picking a certain warranty everything was thoroughly explained. After this experience I would definitely recommend DCH Kay Honda to my family and friends with Scott the silver award salesman, he's the best..... More

TRULY AMAZING EXPERIENCE! I went to Kay Honda just to do some research and was greeted by Ray Rivera. Ray was very knowledgeable and just a pleasure to work with. Not only did I went to Kay Honda just to do some research and was greeted by Ray Rivera. Ray was very knowledgeable and just a pleasure to work with. Not only did he answer all of my questions, he made me feel so comfortable that I decided to go ahead with my purchase. Not only did I get a great deal, but I also had fun making my purchase. so if you are in the market for a Honda. do yourself a favor and go to Kay Honda. Most of all make sure you ask for Ray Rivera. More

Very good dealer Good deal on the vehicle. Dealer was very responsive to our concerns. As good as any used car dealer out there. Rustam always called us back and was e Good deal on the vehicle. Dealer was very responsive to our concerns. As good as any used car dealer out there. Rustam always called us back and was extremely polite. More

Great Dealership This is the second vehicle I've purchased from DCH Kay Honda, and will purchase all future vehicles from them as well. Cara, my sales associate, prov This is the second vehicle I've purchased from DCH Kay Honda, and will purchase all future vehicles from them as well. Cara, my sales associate, provided outstanding customer service, and I ended up with a great deal. Patrick, the finance manager, worked tirelessly to get me the best possible rate. Before you go anywhere else, stop at DCH Kay Honda first. More

Nader And Mike Nader and Mike will help you to their best ability to get a great deal. I have been dealing with them for 14 years, and I am always back for my new Nader and Mike will help you to their best ability to get a great deal. I have been dealing with them for 14 years, and I am always back for my new car. More

A very happy customer. My experience at DCH Kay Honda was extremely positive due to the helpfulness of my salesman Steve Severio and the managers. They worked with me and th My experience at DCH Kay Honda was extremely positive due to the helpfulness of my salesman Steve Severio and the managers. They worked with me and they got the exact car I wanted after a swap from upstate NJ. I certainly will do business with them again and recommend them for anyone looking for car. More

A Wonderful Dealership I was looking too trade-in my 2009 Hyundai sonata for awhile and wanted too purchase a used 2013 Honda civic in the color that I wanted. I went onlin I was looking too trade-in my 2009 Hyundai sonata for awhile and wanted too purchase a used 2013 Honda civic in the color that I wanted. I went online first and found a really nice Honda civic lx from DCH Kay Honda so I came in on my day off from work and Steve Severo greeted me with a smile and hello and showed me the car I wanted we took it for a ride and I fell in love worth the car right away. Steve was very courteous to me and told me I am gonna get you the car you want. Steve did exactly that got me the car. Steve was a wonderful salesman he did everything he had too do very patient and very kind man with outstanding customer service! ! I will definitely refer my friends and family too him. A+ Salesman! ! More

DCH Kay Honda Our experience at DCH Kay Honda was extremely positive. Our salesman Mel was professional, accommodating and knowledgeable. We would recommend the d Our experience at DCH Kay Honda was extremely positive. Our salesman Mel was professional, accommodating and knowledgeable. We would recommend the dealership and would definitely return for future purchases. More

DCH Honda Leasing I have leased several vehicles from this dealership. I would not even waste my time going elsewhere. I know I get a fair deal here. What's more, th I have leased several vehicles from this dealership. I would not even waste my time going elsewhere. I know I get a fair deal here. What's more, the staff is always very personable, especially Gene Colicchio, salesman. More