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DCH Kay Honda - Service Center

Eatontown, NJ

4.7
1,260 Reviews

1,260 Reviews of DCH Kay Honda - Service Center

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June 17, 2025

Excelente servicio personal atento y servicial ninguna queja sobre ellos la verdad dan un muy buen servicio More

by Juan cantarero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Budner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mickey Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Wessel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2025 -

DCH Kay Honda responded

Thank you for choosing DCH Kay Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Ken Kallok Service Director

June 17, 2025

Very helpful and respectful. Great team and not at all overbearing. I was in and out within same day. More

by BUONO221
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mickey Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2025 -

DCH Kay Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing DCH Kay Honda. We look forward to having you as one of our valued customers for many more years to come! Ken Kallok Service Director

June 17, 2025

Misleading pricing. Problem was not fully addressed. Performed work that should have been done while car was under warranty and charged us way more then Honda NA provi More

by gregwells67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tiffany Wessel
2.0
This rating includes all reviews, with more weight given to recent reviews.
June 17, 2025

Poor communication related to stays of repairs. This is the second service repair in less than 30’days. I was notified that parts needed to be ordered, therefore my car needed to remain overnight. More

by NURSEANNC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joseph Budner
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2025

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by VANWAGOA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mickey Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2025 -

DCH Kay Honda responded

Thanks for sharing about your experience with DCH Kay Honda. We appreciate your business and hope to see you again soon! Ken Kallok Service Director

June 14, 2025

The service was very friendly and punctual with high quality. I hope that I won’t have to come in case of any problems, but if God forbid something does happen, I know that I will always find real help More

by savasi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Budner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mickey Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Wessel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2025 -

DCH Kay Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing DCH Kay Honda. Ken Kallok Service Director

June 14, 2025

It was great service! The dealership was really helpful. I received the car back in a timely manner. More

by gchacko0914
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Wessel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2025 -

DCH Kay Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Ken Kallok Service Director

June 13, 2025

The team understood our issue and took care of us! That sums it up - thanks More

by jlkdad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Budner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Wessel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2025 -

DCH Kay Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing DCH Kay Honda! Ken Kallok Service Director

June 13, 2025

Very helpful, as always. Always appreciate the attention. And effort that our service guide, Micky, gives us. More

by schonbrun63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mickey Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2025 -

DCH Kay Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ken Kallok Service Director

June 12, 2025

Hi William, I had indicated at the time of my visit that I forgot coupons for yesterday's service on my vehicle. Would it be possible to receive the discount retroactively. Please advise. Thanks More

by mackendiane011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William
Jun 12, 2025 -

DCH Kay Honda responded

Diane, thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at DCH Kay Honda to be a positive one. Please don't hesitate to reach out if you need anything else. Ken Kallok Service Director

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