DCH Kay Honda - Service Center

Excellent experience. Completely solved the problem. I had a problem with my brakes. I was told it was my fault with which I will not argue. I did have this problem since I purchased the car and failed I had a problem with my brakes. I was told it was my fault with which I will not argue. I did have this problem since I purchased the car and failed to have it checked out when I should have. Through the time I owned the car I repeatedly took it to Honda Universe in Lakewood, since it was closer to my home, for repair. Through the years several attempts were made to repair the vehicle including replacing the front brakes. Problem still not solved. Finally I brought it to DCH Honda in Eatontown. Problem was diagnosed and solved in one day. I feel I have a new car. Repair also included new front brakes to replace the ones installed at Lakewood 6 months ago. The service I received was excellent and I will be returning for future service. More

battery failure I took my car in with no appointment to have the dealer diagnose the cause of my battery draining every few days, necessitating a jump of my car. My I took my car in with no appointment to have the dealer diagnose the cause of my battery draining every few days, necessitating a jump of my car. My car was diagnosed and fixed within 2 hours. Great work Ramon and DCH Kay Honda! More

Great job at good price went in for front brakes and rotors cut .was out in hour half and done at a fair price after calling around to others i just did not trust those other went in for front brakes and rotors cut .was out in hour half and done at a fair price after calling around to others i just did not trust those other places I left feeling good that i had honda do it and know i got quality parts and proffessional service. More

Great Service Great service, on time scheduling, very helpful service employee. Complete service inspection points report gives clear indication of maintenance need Great service, on time scheduling, very helpful service employee. Complete service inspection points report gives clear indication of maintenance needed. All around I'm quite happy. More

Routine service Top quality service, in and out in an hour. Complete service inspection points report gives clear indication of maintenance needed in future. Clean, p Top quality service, in and out in an hour. Complete service inspection points report gives clear indication of maintenance needed in future. Clean, pleasant waiting area. More

Service appt Excellent friendly fast service came in and was out of the dealer within an hour. Very helpful with my issue of a blown tire. No complaints Excellent friendly fast service came in and was out of the dealer within an hour. Very helpful with my issue of a blown tire. No complaints More

Excellent service Scheduling my service was easy. The service rep I met with was very nice. My appt. was scheduled at 9:30 and I was done by 10. Good service experien Scheduling my service was easy. The service rep I met with was very nice. My appt. was scheduled at 9:30 and I was done by 10. Good service experience all around. More

Honda service As always I am very happy with courtesy and professionalism at this Honda service.Highly recommended!!!Very kind stuff that knows to do the right thin As always I am very happy with courtesy and professionalism at this Honda service.Highly recommended!!!Very kind stuff that knows to do the right thing at the right moment. More

EXCELLENT SERVICE — EASILY ACCESSIBLE I had to have a minor repair done to the Certified Pre-Owned Accord Coupe I just bought, and honestly, DCH Kay Honda went all out to make sure that th I had to have a minor repair done to the Certified Pre-Owned Accord Coupe I just bought, and honestly, DCH Kay Honda went all out to make sure that the job was done promptly and properly, and did everything they could, I think, to minimize any inconvenience to me. I really appreciate the friendliness and professionalism of every employee I encountered — especially Darlene Kramer, whose easy accessibility and prompt responses made the entire transaction go smoothly. More

Service advisor, Tiffany Wessel was friendly and knowledgeable. She applied applicable coupons available. The work was done in a timely manor. she kept me advisor, Tiffany Wessel was friendly and knowledgeable. She applied applicable coupons available. The work was done in a timely manor. she kept me informed of progress during the waiting. More