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This rating includes all service center reviews, with more weight given to recent reviews.
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1,206 Reviews of DCH Kay Honda - Service Center
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March 16, 2019
The service rep. My service rep, Max was over the top excellent. He was spot on in all areas: my concerns, costs, my time, vehicle repair or sale of vehicle? Vehicle f My service rep, Max was over the top excellent. He was spot on in all areas: my concerns, costs, my time, vehicle repair or sale of vehicle? Vehicle fixed. I’m keeping it. Thx DCH Honda and Nax More
by Dunphy,tom3
March 15, 2019
Great work and shuttle service! I am new to this area, so I was extremely happy with the friendliness and caring of your service department! The shuttle service was SUPER! I would de I am new to this area, so I was extremely happy with the friendliness and caring of your service department! The shuttle service was SUPER! I would definitely recommend this dealership! More
by newbie
Employees Worked With
March 15, 2019
Honda passenger air bag recall They took me first thing in the morning as scheduled and was finished right on schedule. Comfortable waiting area and friendly professional staff. G They took me first thing in the morning as scheduled and was finished right on schedule. Comfortable waiting area and friendly professional staff. Great experience More
by Jpmarczak
Employees Worked With
March 13, 2019
Regular service and Recall! Called in the morning for a recall on my 2016 Honda Accord, they gave me a 2:00 appointment, dropped the car off and it was finished in less than 1 Hr Called in the morning for a recall on my 2016 Honda Accord, they gave me a 2:00 appointment, dropped the car off and it was finished in less than 1 Hr., including an oil and filter change. Awesome! More
by JohnP
Employees Worked With
Ramon Rosius
March 11, 2019
Wonderful experience. Ramon Rosius is truly an asset to this company. He goes above and beyond to make sure everything is right with your car. A class act for sure. Ramon Rosius is truly an asset to this company. He goes above and beyond to make sure everything is right with your car. A class act for sure. More
by Romenyla
Employees Worked With
Ramon Rosius
March 09, 2019
quick and professional all was done while i waited. the coffee and comfort of area was fine,,,,, while there checked new cars out and i am thinking about them as my lease all was done while i waited. the coffee and comfort of area was fine,,,,, while there checked new cars out and i am thinking about them as my lease is soon to expire More
by lingam1936
Employees Worked With
Ekaterina Gritsenko
March 08, 2019
Joe B in Service is the BEST So many people advise against using the dealership to maintain my vehicle....I could not disagree more. I find this Honda Service second to none; th So many people advise against using the dealership to maintain my vehicle....I could not disagree more. I find this Honda Service second to none; they are reliable, friendly, efficient .....awesome. I have been a customer for over 15 years now and will continue to be one. Extremely satisfied:) More
by kimmawebber
March 08, 2019
wait time was acceptable the customer service, waiting lounge and overall experience was positive. additionally the wait time was acceptable, including free wi-fi, coffee, cle the customer service, waiting lounge and overall experience was positive. additionally the wait time was acceptable, including free wi-fi, coffee, clean rest rooms. good experience More
by BarryVanDyk
Employees Worked With
March 07, 2019
Great customer service I've had to bring my car in a few times and every occasion has been a nice encounter. I don't live in the area but I make it a point to make appointme I've had to bring my car in a few times and every occasion has been a nice encounter. I don't live in the area but I make it a point to make appointments when I'm in the area so I don't need to take it to another dealer. More
by Kim
March 07, 2019
3rd visit is a charm. On my first visit, I bought the Honda CR-V. They had the exact one that I was looking for. After doing all the research on the internet, Their prices On my first visit, I bought the Honda CR-V. They had the exact one that I was looking for. After doing all the research on the internet, Their prices were equal or better than competitors. The salesman,Carlos, even drove me home to get my trade-in. Then they paid off the last two months of my lease. On my second visit, it was for my 5000 mile ckeck-up. The oil was changed, tires rotated for free. On my third visit, I had the 10,000 mile oil change, tire rotation, all fluids checked, and computer diagnostics done. All was good. All for under $60. All three visits were quick and easy. More
by verdig51
