1,474 Reviews of DCH Kay Honda - Service Center
Routine Maintenece I was greeted by a very pleasant counter person who drew up my service request. She said that she would give me any coupons available to me on this vi I was greeted by a very pleasant counter person who drew up my service request. She said that she would give me any coupons available to me on this visit. For the service I needed, it didn't take long. At checkout I received a $35.00 discount from my original counter person. I left with a very satisfied feeling. More
B 1 service Friendly, personable and relaxing environment while waiting for service to be completed. very clean waiting area and service techicnan was very helpf Friendly, personable and relaxing environment while waiting for service to be completed. very clean waiting area and service techicnan was very helpful and knowledgeable and answered questions in detail More
Service Department Very helpful and professional. Staff provided explanation of requirements and cost breakdown. Assisted with coupons to ensure optimal pricing and requ Very helpful and professional. Staff provided explanation of requirements and cost breakdown. Assisted with coupons to ensure optimal pricing and requested permission before proceeding with any mileage recommended services. More
Honda CR-V Brand-new car that I purchased for my mom. 2019 CRV. Around 450 miles, the tire-pressure sensor went-on. Took it in and they found nail in tire a Brand-new car that I purchased for my mom. 2019 CRV. Around 450 miles, the tire-pressure sensor went-on. Took it in and they found nail in tire and repaired it free of charge. At about 500 miles, I noticed a small imperfection / dent in liftgate. No way to prove where / how it happened as it was barely noticeable (except to me) with no paint damage. Could have happened anywhere. Showed it to service and Mickey had their dent-wizard guy fix it to where it is even less noticeable. Truly a great dealership and they take care of their customers. Mickey is a good / straightforward guy and explains everything. This is a different type of dealership from sales to service, they're all good people. More
Great The personnel that I dealt with were all very nice and professional. I've always been treated well and they make it easy to schedule and drop off the The personnel that I dealt with were all very nice and professional. I've always been treated well and they make it easy to schedule and drop off the vehicle. More
At DCH Kay Honda in Eatontown I’m treated like a member At DCH Kay Honda in Eatontown I’m treated like a member of the family. I like to wait for my car to be serviced and it is always fast, thorough and At DCH Kay Honda in Eatontown I’m treated like a member of the family. I like to wait for my car to be serviced and it is always fast, thorough and convenient. They have earned my trust over the years and that is golden. I wouldn’t go anywhere else! More
Needed Emissions Recall service done. Was able to schedule online for the next day. Work was done at the appointed time and was completed within the time stated. schedule online for the next day. Work was done at the appointed time and was completed within the time stated. More
Fantastic Got in and out in a timely fashion with three different items accomplished on my car; coupons applied without asking; comfortable enough waiting area Got in and out in a timely fashion with three different items accomplished on my car; coupons applied without asking; comfortable enough waiting area with tables and coffee to do some work while waiting. You couldn't ask for anything else. More
Excellent service I really like that they don't try to rip you off like other dealers try to do. Last time my wife bought the car in for a service and my daughter wa I really like that they don't try to rip you off like other dealers try to do. Last time my wife bought the car in for a service and my daughter was sick and the service team went above and beyond to make sure my wife got out of there in time to take care of the family emergency. More
The service department a DCH Honda in Eatontown is by far the best service department I have used. They are all Knowledgeable, friendly, and honest. the best service department I have used. They are all Knowledgeable, friendly, and honest. More