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DCH Kay Honda - Service Center

Eatontown, NJ

4.7
1,373 Reviews

1,373 Reviews of DCH Kay Honda - Service Center

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April 19, 2019

Very Knowledgeable! Went in to the dealership with a noise I was not familiar with. They managed to keep my car for an extra day to ensure that it was found and fixed. Th More

by Vinny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 22, 2019 -

DCH Kay Honda responded

Of course we do! Let us know if you need anything else!

April 19, 2019

service The recall was done in a timely manner. The estimated time of service given to me when I checked in was accurate. They also didn't recommend any add More

by mike924
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Brodbeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2019 -

DCH Kay Honda responded

Perfect! We hope to see you again soon!

April 19, 2019

Recall The recall was done in a timely manner while I waited for my car. I was told it could take up to an hour. I pleasantly had my vehicle back before th More

by Peppermint Patty
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tiffany Wessel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2019 -

DCH Kay Honda responded

Thank you for the positive review, Patty! We're happy to hear that your service was both quick and high-quality. We hope to see you back soon!

April 18, 2019

Great service, friendly staff Micky helped me right away and retrieved the backpack I left in the car. He let me know when I would be able to leave to get to work and gave me a he More

by Su
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Micky
Apr 19, 2019 -

DCH Kay Honda responded

Thank you for the wonderful review! We strive for quality service, and dedicated employees like Micky make that happen! We hope to see you back at our dealership soon!

April 16, 2019

Great Service This is terrific dealership. Excellent service. They perform all the work very well and efficiently and also way check for any additional issues tha More

by mike in NJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Brodbeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2019 -

DCH Kay Honda responded

Mike, thank you for the five-star review! We work hard to provide excellent service to each and every customer. Thank you for your business, and we look forward to working with you in the future!

April 15, 2019

Oil change and recall Software updated on my AC and an oil change, done and home in less than 2 hours! Thanks for the quick service and the car wash!! More

by SueV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Budner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2019 -

DCH Kay Honda responded

We appreciate the positive rating Sue, come back and see us soon!

April 15, 2019

Check engine light on Service reviewed the code at no cost and trying less costly plan and seeing if it returns before jumping into costly repairs ; decisions like that wil More

by ERK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt in service
Apr 16, 2019 -

DCH Kay Honda responded

Thank you for the wonderful review! We appreciate your loyalty to our dealership and hope to see you back soon!

April 14, 2019

Great place to be! The staff here is always helpful and efficient. The dealership is clean, airy, bright and welcoming. The techs are top-shelf! Every time I walk in teh More

by Pete
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Brodbeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Budner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mickey Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramon Rosius
Apr 15, 2019 -

DCH Kay Honda responded

Thank you so much for this amazing review Pete! We appreciate all the compliments!

April 14, 2019

Tiffany is exceptional ! Prompt, friendly and helpful service! Beginning with the first call to make the appointment through all my interactions with Tiffany in the Service De More

by Maggie V
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Wessel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2019 -

DCH Kay Honda responded

Maggie, it is great to hear that you were pleased with the timeliness of service department as well as our helpful staff members! We thank you for this amazing review.

April 12, 2019

Great customer service DCH provided excellent customer service. All DCH employees were friendly and courtesy. The waiting room was excellent with WIFI and the TV on. The bil More

by Stephen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Wessel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2019 -

DCH Kay Honda responded

Stephen! We appreciate the positive review so much, thank you!

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