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DCH Kay Honda - Service Center

Eatontown, NJ

4.7
1,465 Reviews
Call Service Center (866) 906-6238

1,465 Reviews of DCH Kay Honda - Service Center

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June 28, 2025

Joe was friendly and professional. Second time coming to you with this new vehicle and both times the person who reads odometer looked at it and got the mileage wrong. Waiting are More

by KNR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Budner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 28, 2025 -

DCH Kay Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at DCH Kay Honda to be a positive one. Please don't hesitate to reach out if you need anything else. Ken Kallok Service Director

June 27, 2025

Very fortunate to have the dealership close to my house. Appreciative of Mr.Mickey and overall service.Friendly, fast and clear communication. More

by Gigi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mickey Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 27, 2025 -

DCH Kay Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing DCH Kay Honda, we look forward to having you as a valued customer for many years to come! Ken Kallok Service Director

June 27, 2025

Very good service very nice understanding i really liked how justin handled things very reassuring More

by Al el
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Wessel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 27, 2025 -

DCH Kay Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Ken Kallok Service Director

June 26, 2025

Everyone was very polite and courteous and the time was great and answered my questions More

by joannowen1949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 26, 2025 -

DCH Kay Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at DCH Kay Honda. Ken Kallok Service Director

June 26, 2025

Communication was good. Service done well. I trust the team working there. I’ll continue to use them. More

by Dl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Budner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mickey Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Wessel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 26, 2025 -

DCH Kay Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Ken Kallok Service Director

June 26, 2025

Short n sweet They serviced my car in a timely manner. Thx for the complimentary oil change. More

by Newcarjanine02
Recommend Dealer
Yes
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Jun 26, 2025 -

DCH Kay Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Ken Kallok Service Director

June 25, 2025

Joe was outstanding in working me in as I was on vacation and he dealt with my issue. He went out of his way to help me and I really appreciated that. More

by jackdefazio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Budner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 25, 2025 -

DCH Kay Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ken Kallok Service Director

June 25, 2025

As I started in a previous post, the service department is difficult to deal with. Cookie cutter inspections and rehearsed/canned comments to your questions and concerns. More

by PPKJCAMPANP1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
William Service Dept
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Jun 28, 2025 -

DCH Kay Honda responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind, we'd love to address your concerns in detail by speaking directly with you. Ken Kallok Service Director

June 24, 2025

I am pleased with my service experience. Advisor wasn't pushy and treated me with respect. More

by 383corvette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Carp
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Jun 24, 2025 -

DCH Kay Honda responded

Thank you for choosing DCH Kay Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Ken Kallok Service Director

June 24, 2025

Everything went smooth but the wait time was around 90 minutes so I would've preferred the option to go out somewhere local instead of sitting in the waiting area More

by shayansmmalik
Recommend Dealer
Yes
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Jun 24, 2025 -

DCH Kay Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing DCH Kay Honda. Ken Kallok Service Director

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