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DCH Kay Honda - Service Center

Eatontown, NJ

4.7
1,277 Reviews

1,277 Reviews of DCH Kay Honda - Service Center

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April 06, 2024

Very easy, fast and pleasant ! I really do recommend the services at DCH Kay Honda! More

by MARDESGM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
Apr 08, 2024 -

DCH Kay Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jacob and our team, and we look forward to working with you again. Ken Kallok Service Director

April 06, 2024

Experience was great from start to finish. Truck was done on time and price was what was estimated More

by NZARRIELLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
Apr 08, 2024 -

DCH Kay Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing DCH Kay Honda, we look forward to having you as one of our valued customers for many more years to come! Ken Kallok Service Director

April 06, 2024

They work quickly and give accurate advice as far as car care. They also try to make sure I can get the best price possible. More

by XNORMAN104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Budner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mickey Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

DCH Kay Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ken Kallok Service Director

April 06, 2024

I’ve been coming there for several years now. Even though I live only 2 miles from the Coast now Lester Glen Honda. Years ago dissatisfied with Coast, Last week I was disappointed with Lester Gle More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Wessel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The tech that checked my car. Not sure of his name
Apr 06, 2024 -

DCH Kay Honda responded

Jeff, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Tiffany and our team met your expectations. Thank you for choosing DCH Kay Honda, we look forward to having you as a valued customer for many years to come! Ken Kallok Service Director

April 06, 2024

I'm never turned away, especially in my hour of need. I appreciate when Tiffany can look out for me. More

by CFOWLER429
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Budner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Wessel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

DCH Kay Honda responded

It's great to hear that Tiffany was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing DCH Kay Honda! Ken Kallok Service Director

April 05, 2024

The customer service is overall satisfactory and the mechanics do quality repair work. I’m pleased with going here. More

by CHRIS872
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Budner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2024 -

DCH Kay Honda responded

Chris, Thanks for sharing your thoughts about your experience with DCH Kay Honda. Joseph and our team appreciate your business and hope to see you again soon! Ken Kallok Service Director

April 05, 2024

I sat there from 0730-1030ish to find out that I needed a new brake light that was not in stock at a cost of about $900. I left with only one brake light, bought a brake light online for $75 installed myself More

by njrosec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joseph Budner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2024 -

DCH Kay Honda responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Ken Kallok Service Director

April 05, 2024

I arrived at 7am and was promptly greeted by Joe. Car was serviced and picked up by 1:30pm. It was a very pleasant experience. More

by daumack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Budner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2024 -

DCH Kay Honda responded

Thank you! Joseph and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing DCH Kay Honda. Ken Kallok Service Director

April 05, 2024

Pleasant atmosphere. Professional staff. Would have liked to see a few more accord models. Service staff very helpful More

by Taffy2622
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Radice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Morrison
Apr 06, 2024 -

DCH Kay Honda responded

Thank you for choosing DCH Kay Honda. Your feedback and rating mean a lot to us. We're glad Dave,Michael, and Paul were able to help, and we hope to see you again! Ken Kallok Service Director

April 05, 2024

I tell you what…. . the new ability to text back and forth with the service mgr was awesome…. Very efficient….. More

by jimfrostick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Wessel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2024 -

DCH Kay Honda responded

Jim, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Tiffany and our team, and we look forward to working with you again. Ken Kallok Service Director

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