Back

DCH Kay Honda - Service Center

Eatontown, NJ

4.7
1,315 Reviews

1,315 Reviews of DCH Kay Honda - Service Center

Sort by
June 19, 2025

I Like DCH Honda because they are very professional. Their service are excellent, and good customer service. More

by Dieubond2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Budner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mickey Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Wessel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2025 -

DCH Kay Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Ken Kallok Service Director

June 19, 2025

Tiffany was very pleasant and extremely helpful. Though more expensive than a general mechanic, I trust Kay Honda to be honest and accurate with their service. More

by PHOTOSINGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Wessel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2025 -

DCH Kay Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Ken Kallok Service Director

June 18, 2025

Always friendly and efficient. Can count on them to get the job done and trust the quality of work More

by ddelatush
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Wessel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2025 -

DCH Kay Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Ken Kallok Service Director

June 18, 2025

The service is great! They gave me a appointment really quick.Fix the problem with in a gr More

by VALWALK67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Macy
Jun 18, 2025 -

DCH Kay Honda responded

Thank you for choosing DCH Kay Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Ken Kallok Service Director

June 18, 2025

It was good. My experience was good. My car's oil was changed quickly and they gave me appropriate recommendations about the car. More

by MSAADANWAR260
Recommend Dealer
Yes
Jun 18, 2025 -

DCH Kay Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing DCH Kay Honda! Ken Kallok Service Director

June 17, 2025

Poor communication related to stays of repairs. This is the second service repair in less than 30’days. I was notified that parts needed to be ordered, therefore my car needed to remain overnight. More

by NURSEANNC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joseph Budner
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2025 -

DCH Kay Honda responded

Ann, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly, or let us know the best way to contact you, and we will reach out. Ken Kallok Service Director

June 17, 2025

Misleading pricing. Problem was not fully addressed. Performed work that should have been done while car was under warranty and charged us way more then Honda NA provi More

by gregwells67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tiffany Wessel
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2025 -

DCH Kay Honda responded

Greg, we're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you, and we will reach out. We'd love to get to the bottom of this and turn things around for you. Ken Kallok Service Director

June 17, 2025

Excelente servicio personal atento y servicial ninguna queja sobre ellos la verdad dan un muy buen servicio More

by Juan cantarero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Budner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mickey Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Wessel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2025 -

DCH Kay Honda responded

Thank you for choosing DCH Kay Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Ken Kallok Service Director

June 17, 2025

Very helpful and respectful. Great team and not at all overbearing. I was in and out within same day. More

by BUONO221
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mickey Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2025 -

DCH Kay Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing DCH Kay Honda. We look forward to having you as one of our valued customers for many more years to come! Ken Kallok Service Director

June 15, 2025

N/A intriguing hurting hgghhhfdd justify gggfryujhf Garth dessert feeding hggfddd hbffdddd gfffyujhfd hgffdd jjjgd More

by VANWAGOA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mickey Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2025 -

DCH Kay Honda responded

Thanks for sharing about your experience with DCH Kay Honda. We appreciate your business and hope to see you again soon! Ken Kallok Service Director

...
6
...