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This rating includes all service center reviews, with more weight given to recent reviews.
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1,260 Reviews of DCH Kay Honda - Service Center
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June 29, 2021
They were courteous and knowledgeable fro the moment I dropped off vehicle all the way through pickup dropped off vehicle all the way through pickup More
by Df6377@optonline.net
June 26, 2021
Very satisfied with the service. Completed quickly and to my satisfaction to my satisfaction More
by Plniesz
June 25, 2021
Everything went great. It was a great experience. My 19 Everything went great. It was a great experience. My 19 year old daughter did it all bye her self and everyone took care of her. Everything went great. It was a great experience. My 19 year old daughter did it all bye her self and everyone took care of her. More
by Nefiacheme
Employees Worked With
Other Employees :
Andrew Fernandez, Russell Wall
June 24, 2021
Great service and reasonable prices. Friendly service advisor. Tiffany was great advisor. Tiffany was great More
by Limeman51
Employees Worked With
June 23, 2021
DCH Kay Honda is the best when it comes to their service department. I always bring my car there to be serviced. Mickey Hughes always treats me with top notch service and James Alvarado the mechanic also department. I always bring my car there to be serviced. Mickey Hughes always treats me with top notch service and James Alvarado the mechanic also always does excellent work on my vehicle. More
by debbie123
June 21, 2021
Everyone I dealt with from sales to service was clear and prompt and I would most certainly recommend this dealership to anyone. prompt and I would most certainly recommend this dealership to anyone. More
by ltfjr66
June 20, 2021
Tiffany was lovely to deal with. Very good experience. Problems with my 2018 Accord Touring disappointing- battery, breaks, ac all crapped out before my lease is up. Not my typical Honda experience. Problems with my 2018 Accord Touring disappointing- battery, breaks, ac all crapped out before my lease is up. Not my typical Honda experience. More
by curliefrey
Employees Worked With
June 19, 2021
Super upset with the service I received with the Honda Service Department. Made an appointment for 7am and had to call at 10:30 to find out my car was never touched. Only after being hung up on twice. Aft Service Department. Made an appointment for 7am and had to call at 10:30 to find out my car was never touched. Only after being hung up on twice. After going into Honda to get my keys to bring my car elsewhere for service. Russel my service advisor was nasty and extremely unpleasant to work with. Telling me there is nothing to be upset and even getting loud with me the more expressed my unhappiness with the service stating that I had an appointment at 7am. I have leased two Honda’s now with the Eatontown Honda, and will probably never lease with them again, as the service department is a big factor to me when leasing a car. I did receive a call from the manager Max who was extremely helpful and nice when helping me with these concerns. I thank him for trying to resolve the issue and understanding why I was so upset. More
by rachy_rach
