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DCH Kay Honda - Service Center

Eatontown, NJ

4.7
1,256 Reviews

1,256 Reviews of DCH Kay Honda - Service Center

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December 04, 2020

This was my first oil change with my new Honda Fit at DCH Honda. I did t know what to expect , but was surprised how smooth and efficient my visit went. Everyone was pleasant and COVID-19 precautions were e More

by Webblace
Recommend Dealer
Yes
Employees Worked With
Max Brodbeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2020 -

DCH Kay Honda responded

Thank you for the positive feedback regarding your recent experience with us!

December 04, 2020

Max was professional, friendly and was very detailed on what repairs my car needed. Social distance was adhered to. Everyone wore a mask and the waiting room was kept clean. More

by talfred5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Brodbeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2020 -

DCH Kay Honda responded

Thank you for the positive feedback regarding your recent experience with us!

November 27, 2020

Excellent attitude, professionalism, knowledge, and communication! It's very apparent to me when an employee loves his job and takes pride in doing a great job! This kind of interface brings me back fo More

by billmcd44
Recommend Dealer
Yes
Employees Worked With
Russell Wall
Dec 01, 2020 -

DCH Kay Honda responded

Thank you for the positive feedback regarding your recent experience with us!

November 15, 2020

I am a loyal DVH Honda customer. I buy all cars and get all maintenance through Honda. I brought my car in this time to purchase new tires, get oil changed and do some winter preventive maintenance. Tiff More

by Jeanettemuldoon1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Wessel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2020 -

DCH Kay Honda responded

Jeanette, thank you for taking the time to provide such great feedback! It's a pleasure to know our team was able to assist you and make your experience one to remember. We truly appreciate your kind words and loyalty to our dealership and look forward to working with you again in the future!

November 12, 2020

I can’t say enough about how helpful Andrew was. He communicated information thoroughly and clearly about the services my car needed. Photos were shared along with follow up calls to ensure I was comfo More

by s_tiedemann@hotmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Fernandez
Nov 13, 2020 -

DCH Kay Honda responded

Thank you for the positive five-star review! We're happy to hear you had such a great experience working with Andrew and we look forward to seeing you again in the future!

November 11, 2020

Max is the best as he explains everything in regards to the service visit. Max guides you with what needs to be done and when. More

by balverson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Brodbeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2020 -

DCH Kay Honda responded

Thank you for the positive feedback regarding your recent experience with us!

November 10, 2020

Tiffany Wessel is the best, professional and knowledgeable. She has kept me updated on progress of work. Dealing with her made my service experience much easier More

by rgrajewski0013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Wessel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2020 -

DCH Kay Honda responded

Thank you for the positive feedback regarding your recent experience with us!

November 07, 2020

Russell helped me reset my radio that has not been working for months. He was awesome and by far one of the best service reps. More

by Jjp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell Wall
Nov 11, 2020 -

DCH Kay Honda responded

Thank you for the excellent five-star review! It's a pleasure to know Russell could assist you and make your experience one to remember!

November 06, 2020

Honda. Excellent service!! Max & Elise were wonderful when my car broke down!! I felt the price for the service was a bit high, when I “googled” Starter & labor pricing for Honda. More

by Sallyfreedom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Brodbeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssia Rodriguez
Nov 11, 2020 -

DCH Kay Honda responded

Thank you for the positive feedback regarding your recent experience with us!

November 04, 2020

Tiffany was very easy to work with She was one of the Tiffany was very easy to work with She was one of the best service staff If not the best, since I have been coming to Kay Honda. More

by ERGINC
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tiffany Wessel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2020 -

DCH Kay Honda responded

Thank you for the positive feedback regarding your recent experience with us!

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