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DCH Kay Honda - Service Center

Eatontown, NJ

4.7
1,219 Reviews

1,219 Reviews of DCH Kay Honda - Service Center

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May 17, 2024

I couldn’t be happier with this dealership. Mick Hughes is the best! He is the utmost professional to work with. I would highly recommend him as well as DCH Honda to all of my relatives and fr More

by WAYNEANDMARY419
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mickey Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

DCH Kay Honda responded

Wayne and Mary, Thanks for sharing about your experience with DCH Kay Honda. We appreciate your business and hope to see you again soon! Ken Kallok Service Director

May 17, 2024

Service department is the best. They keep me informed with updates and get me in and out as quickly as possible. More

by Anthony DeVito
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando Daniel Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Radice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Budner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Furslew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Wessel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin McQuade
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2024 -

DCH Kay Honda responded

Anthony, Thank you so much for your excellent service review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at DCH Kay Honda to be a positive one. Please don't hesitate to reach out if you need anything else. Ken Kallok Service Director

May 17, 2024

Will never come back. . been a customer for years. Car was in better shape when I checked in than when I left. Attitude was “ nothing we can do. “. Estimate was astronomica More

by Peterr732
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Raymond
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024 -

DCH Kay Honda responded

Peter, Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Ken Kallok Service Director

May 16, 2024

Nader is our man whenever we need a new car. We have been to this dealership twice in under 12 months. He is very friendly and patient. he explained to us all the avaliable options and helped us More

by Mira
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando Daniel Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nader Awad
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024 -

DCH Kay Honda responded

Mira, Thank you! Nader and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing DCH Kay Honda. Ken Kallok Service Director

May 16, 2024

Car was taken on time with communication with service manager. I am completely satisfied with the service I received. More

by deneedav
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Budner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024 -

DCH Kay Honda responded

Thanks for sharing about your experience with DCH Kay Honda. We appreciate your business and hope to see you again soon! Ken Kallok Service Director

May 16, 2024

DCH provided a very good service experience and I will return again for service on an additional vehicle. More

by HAWAIIORBUST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Budner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Wessel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024 -

DCH Kay Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Joseph, and Tiffany. Please don't hesitate to let us know if we can be of further assistance. Ken Kallok Service Director

May 16, 2024

Tiffany was very helpful and courteous. She knows her job well. Followed up with me. More

by GABSTER1110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Wessel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024 -

DCH Kay Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let Tiffany and our team know if we can be of further assistance. Ken Kallok Service Director

May 16, 2024

Very pleased with the service at DCH Honda. They maintain all my Hondas. My family has purchased their last 4 cars from them and are very satisfied. More

by Jon Moren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Budner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nader Awad
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024 -

DCH Kay Honda responded

Jon, Thanks for sharing about your experience with DCH Kay Honda. We appreciate your business and hope to see you again soon! Ken Kallok Service Director

May 15, 2024

very professional, very attentive and very good service. Salesman Jordan did a great job,I’m very happy More

by jramos2028
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando Daniel Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024 -

DCH Kay Honda responded

Thank you for your very kind review. Jordan and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at DCH Kay Honda. Ken Kallok Service Director

May 15, 2024

Tiffany is awesome and the service was fast no complaints i will always come here More

by KLYNNMORRIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Brodbeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Wessel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calaise Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024 -

DCH Kay Honda responded

Klynn, Thank you for your very kind review. Tiffany and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at DCH Kay Honda. Ken Kallok Service Director

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