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DCH Paramus Honda

Paramus, NJ

4.9
5,312 Reviews
As the flagship store of the DCH Auto Group, the largest auto group in New Jersey, we have been at this location for over 30 years. We have been a Top Ten Volume Honda dealer in the USA for sales and service since 2004. We are proud recipients of the Honda President's Award and the J.D. Power's Dealer of Excellence award and rated A+ by the Better Business Bureau. Click on our website for information on inventory, price quotes, trade appraisals and financing pre-qualifications.
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120 NJ-4

Paramus, NJ

07652

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Showing 5,312 reviews

May 01, 2017

Best salesman I ever met I have to say that D was the most polite knowledgeable and supportive salesman I have ever had. He was thorough in his explanation of all the details More

by Tedd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dee Mustafa
April 27, 2017

Good experience I have used this dealer in the past and I returned because they helped me the last time. The salesman Henry was very courteus and although there had t More

by jay1223
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Hunziker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Sutera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Henry Abreau, Govaia Larcher
April 25, 2017

5 Stars I went to the dealership looking for a new vehicle for my family. The staff I dealt with was friendly, fast, and super knowledgeable, when it came to More

by proudnewowners
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Sutera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Becerra
April 25, 2017

Awesome Service Department! I had an emergency with my car that had to be taken care of ASAP. The gentlemen in the service department scheduled me for an appointment and took car More

by Honda Girl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff at the service desk, Stephen Calicchio
April 20, 2017

Speedy & Nice experience! Pleasant experiences led us to purchase a CR-V within a week. Having an open and honest conversation with Hamad to help us to make a quick and right More

by HJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hamad Deeb
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 20, 2017

Always great Customer Service Always feel like family when we have been there. Thank you Hamad for your wonderful service. Hamad is very knowledgable, funny, and makes sure that a More

by Barone Family
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hamad Deeb
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2017

Nice experience We had a pleasant experience in dealing with Hamad. He was very patient and honest, no crap. I would definitely recommend this dealership and Hamad. More

by dude7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Hamad Deeb
April 18, 2017

He had a nasty attitude... I asked him a simple question about a discount on a car and instead of giving me an answer... he replies with a slick answer... I had to tell him off. More

by CarSearch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Danny Mueses, David Zuluaga
Apr 24, 2017 -

DCH Paramus Honda responded

Thank you for your feedback and I am very sad to hear that you did not have the experience you expected. I assure you that we take customer service very seriously here. When you come in to the store with our internet pricing you already received the best price so unfortunately there is no more room to negotiate. I understand that some people feel that they did not get a good deal if they couldn't haggle, but I assure you that we make it simple and give the best pricing upfront. I think it also says a lot about our employees that even when they were verbally assaulted (even cursed at) they remained calm and professional and did not do the same back.. I'd be happy to discuss with you, in a civil manner, anything I can do to make amends with you. Call me anytime. Jason Cohen

April 18, 2017

great experience! Great, it was nice to see a staff well organized who really cared about the customer needs, after looking at other companies for a while I'm glad I More

by diego12387
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hamad Deeb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wael Yunes
April 18, 2017

5 Stars When I graduated from high school my parents took me to DCH Paramus Honda to choose a beautiful civic coupe ex. 8 years later my parents and I went to More

by gabriellasquez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Jaloudi
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