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DCH Paramus Honda

Paramus, NJ

4.9
5,307 Reviews
As the flagship store of the DCH Auto Group, the largest auto group in New Jersey, we have been at this location for over 30 years. We have been a Top Ten Volume Honda dealer in the USA for sales and service since 2004. We are proud recipients of the Honda President's Award and the J.D. Power's Dealer of Excellence award and rated A+ by the Better Business Bureau. Click on our website for information on inventory, price quotes, trade appraisals and financing pre-qualifications.
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120 NJ-4

Paramus, NJ

07652

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Showing 5,307 reviews

May 23, 2012

The staff at DCH Honda were kind, friendly, and understanding. They worked with us to help find a car in our budget, and we could not be more happier with our purchase. We look forward to continu More

by motts777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Chan
May 24, 2012 -

DCH Paramus Honda responded

Our entire staff appreciates your review and thanks you for publishing this review! Our daily goal is to have each of our customers feel exactly like you do about our store. Every customer has unique needs and we tailor our service experience to meet the wants and needs of every driver. Thanks again and we look forward to a bright future with you as well. Remember to follow us on Twitter and like our Facebook page for special offers, Honda news and store events. Sincerely, Brian Lam, General Manager

May 22, 2012

it was a pleasure doing business with mark he made getting a new car painless again also eric is right in ther also if i could rate them as a 10 plus i would More

by rlcavallo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 22, 2012 -

DCH Paramus Honda responded

Thanks so much for your kind words, they mean a lot! Mark and Eric are great guys and they will be happy to read your review. Our goal is to provide every customer with a quick and comfortable process, ending with the perfect car. Thanks again and like our Facebook page and follow us on Twitter for specials! Sincerely, Brian lam, General Manager

May 22, 2012

From the sales to finance the experience was outstanding. Told Johan what I wanted and he gave me a great price. He had all the papers ready so when I went to see Martha I was in and out in an hour. Will More

by bertolini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martha Batista
May 22, 2012 -

DCH Paramus Honda responded

Thanks for the great review and a special thanks for your dealership loyalty! We are lucky to have such a great team of people who are knowledgeable, friendly and trustworthy. They make sure all of our customer's needs are met and all of their questions answered. Follow us on Twitter and like our Facebook page for special offers. Sincerely, Brian Lam

May 21, 2012

The most greatest people ever,great personality i would recommend everyone i know here Mike alimi was very nice not pushy at all took his time with me and my girlfriend he makes you feel like your visiting More

by joseamorales
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Alimi
May 21, 2012 -

DCH Paramus Honda responded

Congratulations to you and your girlfriend on your new vehicles! We appreciate your business and your kind words about our team. Our goal is to make every person who walks through our doors feel just like you did. Thanks again and you can expect the same great type of people in our service department who will make sure your vehicle is always running smoothly. Follow us on Twitter and like our Facebook page for service specials and updates. Sincerely, Brian Lam, General Manager

May 21, 2012

With the Decision to get into a new Car I had many options. From a Toyota to a Chevy I had many dealers bidding for my business. Only Mark at dch honda was the only one who was actually interested in More

by Rchip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 21, 2012 -

DCH Paramus Honda responded

Congratulations on your new vehicle and thanks for making us your choice! We truly appreciate your review and any recommendations you make. Buying your first brand new vehicle is a great feeling and we are thrilled that we could be a part of it. Enjoy your new ride and when the time comes our service department will take great care of you and your new vehicle. Follow us on Twitter and like our Facebook page for brand updates, dealer events and service specials. Thanks again, Brian Lam, General Manager

May 16, 2012

pleasant and satisfying.everyone treated us well, service was prompt and pleasant,all questions were answered, alconcerns taken care of. easy to work together with More

by gr8golds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ruth Gershen
May 16, 2012 -

DCH Paramus Honda responded

We are happy that we could meet all of your needs and leave you feeling great about your experience! You can expect the same great customer service and professional experience. Thanks for the kind words and we hope to see you again in the future. Follow us on Twitter and like our Facebook page for special offers, event announcements and news articles. Sincerely, Brian Lam, General Manager

May 16, 2012

I previously bought from Garden State Honda (bad experience) and Tarrytown Honda (great experience). I came to DCH because I wanted to work with a dealer close to home and I already take my current More

by Jude_D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 17, 2012 -

DCH Paramus Honda responded

Thanks for all of the feedback! We are happy to hear that our staff was able to give you an excellent experience along with matching the quote given to you by a different dealer. Thanks again and please follow us on Twitter and like our Facebook page for special offers and dealer updates. Bring your new vehicle into our service department when needed and we will keep it running great for years to come. Sincerely, Brian Lam, General Manager

May 14, 2012

Judy is excellent 14 years I have been coming to DCH to see her. Judy's service is always the best she always does her best for me every time I come to DCH. Luih also assisted and he was just as wonderfu More

by lsabino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Saadeh
May 15, 2012 -

DCH Paramus Honda responded

t is great to hear from such a loyal customer, thanks so much for your kind words. Judy and the rest of our team are excellent at providing great service and sharing their knowledge with customers. Thanks again and we look forward to helping you for many years to come. Follow us on Twitter and like our Facebook page for special offers and updates. Sincerely, Brian Lam, General Manager

May 13, 2012

I was very pleased with the excellent customer service, sensitivity, respect and professionalism of my salesman, manager & finance manager upon my first visit to Paramus Honda. They all really listened More

by rili45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Malone, Martha Batista
May 14, 2012 -

DCH Paramus Honda responded

Thanks for the review and congrats on driving away in a reliable and fun car! This is why we wake up in the morning; just knowing that we are making people happy by exceeding their expectations and passing along our knowledge in order to give you the tools needed to make an informed decision. Follow us and like our Facebook page for specials and updates. Sincerely, Brian Lam General Manger

May 12, 2012

My purchase experience from DCH was really good. Larry Xiang guided me through all the steps and made the process much smoother than expected. I had a special situation and Larry was able to patiently re More

by hoursminutes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 14, 2012 -

DCH Paramus Honda responded

Thanks for taking the time to publish your feedback. Larry is an excellent member of our team and he will be happy to read your review and will be thrilled how pleased you are with his service. Each member of our sales team is extremely talented at managing special situations with understanding and patience. Your recommendation means a great deal to us and your friends and family can expect the same great service from every member of our team. Thanks again; please follow us on Twitter and like our Facebook page for service specials and news. Sincerely, Brian Lam, General Manager

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