DCH Paramus Honda - Service Center

Lease Went for a oil change, didn’t have to wait long which was great. Starting asking questions about turning in my lease for 2018 model NO loyalty to the Went for a oil change, didn’t have to wait long which was great. Starting asking questions about turning in my lease for 2018 model NO loyalty to the customers my mom has leased from DCH of Paramus for 20 years and I have as well. The Manger Roberto so rude. I’ll definitely think long an hard to lease from them again. I purchased my car from Dee is Super Nice. More

Excellent Service Hamad guided me on how to use my new car. Excellent customer service. Absolutely a very pleasant experience! I highly recommended. Keep up the goo Hamad guided me on how to use my new car. Excellent customer service. Absolutely a very pleasant experience! I highly recommended. Keep up the good work! More

Excellence All Around I went to DCH Paramus Honda to get my '09 Accord's A/C fixed even though I just replaced the compressor and coil 4 months prior back in Texas. Juan h I went to DCH Paramus Honda to get my '09 Accord's A/C fixed even though I just replaced the compressor and coil 4 months prior back in Texas. Juan helped me through the whole process and communicated clearly with me what the plan was to fix the A/C, even though the problem should have never surfaced. I cannot express enough how pleased I am with the customer service, the communication throughout the process, and the fact that my Accord is blowing cold air again. Thanks Juan you were awesome man! More

Recently performed maintenance Thank you Paramus Honda for a service maintenance performed on my vehicle. My service advisor Darren Lenino explained to me my service inspection re Thank you Paramus Honda for a service maintenance performed on my vehicle. My service advisor Darren Lenino explained to me my service inspection report and what needs to done in the very near future. I will be making a service appointment today and will hope to see Darren at my next scheduled appointment. More

Darren thank you for great service I would like to say Darren thank you for your great service. I have know Darren many years as I owned and still own Honda cars. Every time I bring my I would like to say Darren thank you for your great service. I have know Darren many years as I owned and still own Honda cars. Every time I bring my car to service and to Service Advisor Darren Lenino, I know everything would be in time, fully informative, and I would the right advise. Last time when I brought my Odyssey to the service on 25 July 2018, Darren was my Service Advisor. Everything was as usually: friendly, quick, and professional. I also got good advise about coupon use. Unfortunately I did not get any more service serveys after visiting DCH Paramus Honda. But if I get it, I'll rate Darren service with highest 5 rate as indicated below: Proffecionalism 5 Client relation 5 Technical knowledge 5 Business knowledge 5 Technical news 5 Pricing recommendations 5 More

Awful, unprofessional service ?We were looking forward to taking our Odyssey on our vacation starting tomorrow but we just got screwed over by DCH Paramus Honda in NJ. Took them a ?We were looking forward to taking our Odyssey on our vacation starting tomorrow but we just got screwed over by DCH Paramus Honda in NJ. Took them a full day to even return a call to discuss installing roof rails, then we had to wait two more days for ?an appointment. Dropped the car off this morning (very inefficient check-in that took 20 minutes as worker wrote VIN and other info by hand and then waited on another line for second worker to enter info on computer—and we are already in their system) and were promised that the car would be done by 4pm. Instead we got a call at 4:10pm saying they didn’t have the parts and they had called around but no other local dealer has them, so we’d need to wait until tomorrow afternoon to get the car. We have a 10-hour trip tomorrow and had made them aware of our deadline all week. This is very upsetting and incredibly unprofessional. We have owned Odysseys since 2001 and other Hondas but will never buy another after being treated so terribly and left in the lurch. We will now need to take two cars on our trip, which will cost us a lot more time and money. Terrible way to start our summer holiday, all thanks to the terrible service at DCH Paramus. More

Exceptional Words can’t explain the exceptional service I receive from Frankie Sanchez every single and individual time I go to this dealership. I live in queens Words can’t explain the exceptional service I receive from Frankie Sanchez every single and individual time I go to this dealership. I live in queens and we would wait in traffic for one hour to see Frankie! He goes beyond in everything he do to go and help us! Amazing job Frankie!!!! More

Excellent Just excelkent service. Danny Turbides is a good person and would always deal with him. He is an honest guy. Tells you when and why a repair or servic Just excelkent service. Danny Turbides is a good person and would always deal with him. He is an honest guy. Tells you when and why a repair or service is necessary More

Simply Amazing I got to work with Joshua who is product specialist and had such an excellent experience with Honda. I'm very satisfied with my deal and willing to ma I got to work with Joshua who is product specialist and had such an excellent experience with Honda. I'm very satisfied with my deal and willing to make a purchase again in the future. Highly recommend! More

Excellent Service Department Representative I went to Paramus Honda for many years: I had bad experiances with some of the Service Representatives: When I started using Natasha Nedd everything c I went to Paramus Honda for many years: I had bad experiances with some of the Service Representatives: When I started using Natasha Nedd everything changed for the better, she is polite, and very helpful with servicing my CRV. When I call her up on her office phone I get the BEST results, I explain the problem that I am having with my CRV and she explains the possible causes and sets me up with an appointment to bring my CRV into the Service Department: Thank you Natasha Thank you Paramus Honda for having Natasha: I will surely recommend your dealership to my friends and family: Martin (Marty) Block Fort Lee, NJ More