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DCH Paramus Honda - Service Center

Paramus, NJ

4.5
172 Reviews

172 Reviews of DCH Paramus Honda - Service Center

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March 15, 2018

Car Service Awesome dude. Was very patient with me and explained everything thoroughly in regards to my car repair. I will definitely go back for repairs in the f More

by HondaDude2010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Turbides
Mar 16, 2018 -

DCH Paramus Honda responded

Thank you for the positive feedback! We are happy to hear that your repair went smoothly and we look forward to seeing you again in the future.

March 15, 2018

Excellent reception and service I appreciate the warm reception and excellent service given by Mr. Steven Wilson and other people when having my vehicle repaired in this facility. I' More

by y456
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Wilson
Mar 16, 2018 -

DCH Paramus Honda responded

Thank you for the positive feedback! We are happy to hear that you liked our new service center and had a great experience with the staff, especially the service staff. We look forward to seeing you again in the future!

December 23, 2017

Excellent service yet again Excellent service yet again. I come here for all of my service appointments and I am never dissatisfied, service is done quickly and correctly every t More

by Joseph Maggiulli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frankie sanchez
December 09, 2017

First Service Visit Very easy process, I drove in was greeted and signed a few papers a little later my car was good to go, definelty coming back! More

by danny12003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe England
November 11, 2017

Satisfaction Guaranteed I took my 2014 Honda Civic in for service and spoke with a sales rep, Ria Katherine, about my options. My lease was soon to expire and I needed to fig More

by K4thrin3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ria Katherine
November 03, 2017

The best service Danny Turbides is the best. He is honest, reliable, and sincere. I go to him every time I need service. He helps in every way he can! Awesome. More

by Dan G.
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Danny Turbides
October 02, 2017

Fantastic service! Hamad is amazing! I went in to the dealership to sell my old car. I was a little worried that I wouldn't get help since I was not buying anything, I c More

by Elizabeth C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hamad Deeb
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 22, 2017

Not keeping up their promise I brought my car for a service recall and was promised a ride to and back to dealership. I waited almost one hour for the shuttle and asked driver him More

by asadkhan222
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Danny Turbides
Oct 05, 2017 -

DCH Paramus Honda responded

Thank you Asad again for your feedback. It saddens me deeply that the service advisor, and myself, failed in our efforts to make things right and change your opinion of us. I thought we had good rapport, and again I apologize that we did not live up to level of customer service that we always strive for. As we already discussed in person, as much as we try to be accommodating its impossible for us to guarantee an exact pick-up time as the complimentary shuttle service is picking up and dropping off multiple passengers in multiple towns throughout the day and we cannot predict travel distances and traffic conditions. The repair you had done is typically a 3 to 4 hour job, but the advisor managed to get the repair done is less than 2 hours to accommodate your schedule. I hope that you give us another chance at servicing your vehicle, and as promised I will personally drive you in my car to make sure you are picked up at the time of your choice. Call me directly anytime, Jason 201-351-2669

August 02, 2017

solving my HUGE problem! Honda Service, Rt. 4, Paramus has outstanding people and service! Frankie Sanchez, Natasha Nedd . Diego Estrella, Bruce Laga, and Bpb Brislin More

by Sarisified Customer
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
see above
July 09, 2017

Great Service From the moment we walked into the dealership we were helped with anything we asked for, no questions asked. First we spoke to Danny Mueses, who was p More

by Mattan P.
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Frankie Sanchez, Danny Mueses
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