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DCH Wappingers Falls Toyota

Wappingers Falls, NY

4.6
7,740 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,740 reviews

March 17, 2015

I bought a 2014 Toyota Venza Anne Farrell was great to work with! In a sea of male salespeople, I was so happy to see a woman. She was knowledgeable and friendly and helped us mak More

by Regina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Alverez
Mar 17, 2015 -

DCH Wappingers Falls Toyota responded

Thank you for the great review, Regina! We are so happy Anne was able to make your car buying experience as enjoyable as possible. Enjoy your new Toyota and we look forward to seeing you in the future!

March 09, 2015

dealer review thank you chris for excellent service,,,, along with pinkal patel for a great trade and his help...this is the third toyota we acquired through wappin More

by amanley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pinkal Patel, Chris Heimink
Mar 09, 2015 -

DCH Wappingers Falls Toyota responded

Mr. Manley, thank you for taking the time to leave us this 5-star review. We are honored to know that we have earned your business and trust over the years. Enjoy your new Toyota, and we look forward to working with you again in the future.

March 01, 2015

Chris was great to work with This is far from our nearest Toyota dealership. Yet twice now they have made car buying a pleasant experience so they are worth the over one hour trip More

by donaldjacobson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Heimink
Mar 02, 2015 -

DCH Wappingers Falls Toyota responded

Thank you for the great review, Donald! We are so glad Chris and the rest of our team has provided you with enjoyable experiences worth driving an hour for! Enjoy your new vehicle and we look forward to seeing you again in the future!

February 25, 2015

Excellent Day I walked into the dealership expecting to buy a used car and ended up the evening with a brand new car. Chris was so nice. I couldn't have asked for More

by Debbie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pinkal Patel, Chris Heimink
Feb 26, 2015 -

DCH Wappingers Falls Toyota responded

Thank you for the great review, Debbie! We are so happy Pinkal and Chris could provide you with an enjoyable experience. Enjoy your new car and we look forward to seeing you again!

February 24, 2015

Stop Shop with the Best If you want the best sales person to work with, you have to go to DCH Toyota in Wappingers Falls, NY. Not only that if you want the best deal for a c More

by smoke.stack.jack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Heimink
Feb 24, 2015 -

DCH Wappingers Falls Toyota responded

Wow! Thank you for such a great review of Chris! We are so happy that he and the rest of our team members could provide you with a smooth and enjoyable experience at DCH Wappingers Falls. Enjoy your new vehicle and we look forward to seeing you again in the future!

February 18, 2015

DON'T DO IT UNLESS YOU WANT TO GET SCREWED!! BUYER BEWARE!!! I AM STILL WAITING FOR A $14.76 REFUND FROM AUGUST OF 2014. THIS PLACE IS A RIP OFF. THEY QUOTE YOU A PRICE FOR TOYOTA PARTS AND More

by LAFROG814
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Pinkal Patel
Feb 20, 2015 -

DCH Wappingers Falls Toyota responded

Dear Ms. R: My name is Lee Burns and I'm the general manager at DCH Wappingers Falls Toyota. Thank you for taking the time to post your feedback. I'm sorry to hear about your recent experience at our dealership. I have personally left several messages in an attempt to help resolve your concern. I also sent you an email this past Wednesday and have not heard back. If you would like to discuss the problem you are having with you Highlander further, I can be reached at (845) 298-8880. Regards, Lee Burns

February 05, 2015

Thanks Chris Everyone was very friendly and accommodating. I would recommend seeing Chris to anyone who is looking to get a new Toyota. He was very patient and did More

by sc1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Heimink
Feb 05, 2015 -

DCH Wappingers Falls Toyota responded

Thanks for the great post! I'm so glad to learn that you found our staff and crew very friendly and accommodating, Chris in particular. Thank you for you stopping by and we hope to see you again!

February 04, 2015

Best Car Buying Experience Ever We received a mailer. Called dealer with skepticism based on current credit report. We just purchased a new home a new car for my wife so on paper f More

by blkvoices1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Schiro, Robert Schaeffer, Leroy Porter
Feb 04, 2015 -

DCH Wappingers Falls Toyota responded

Wow, what a great review! I'm so happy to hear that Leroy and our staff were able to make you feel like family and find you the perfect car for the perfect price! Thank you for choosing DCH Wappingers Falls Toyota and enjoy your new 2013 Toyota Rav4!

January 28, 2015

HORRIBLE SERVICE I TOOK MY TOYOTA FJ CRUISER IN TO HAVE A CALIBER REPLACED. THEY DID THE JOB A DAY AFTER BEING PROMISED. THAT IS NOT THE HARD PART. THEY USED AUTOZONE More

by job1066
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
SERVICE
Feb 17, 2015 -

DCH Wappingers Falls Toyota responded

Dear Job1066 - My name is Lee Burns and I'm the general manager at DCH Wappingers Falls Toyota. Thank you for taking the time to address your concern. I have looked into this matter and find the following; The caliper that we replaced on your FJ Cruiser was not purchased through Auto Zone. However, a replacement caliper from Auto Zone sells for $159.58 and comes with a limited warranty that does not cover all the replacement labor cost in the event of a part failure. The caliper (non OEM) that we installed on your vehicle for $126.00, $140.00, less a 10% discount, comes with a limited lifetime warranty, and includes the entire labor cost. The Toyota OEM caliper, part number 47750-35411 sells for over $300.00. Please be assured that we make every effort to provide our customers with the best possible value customer service. I would be happy to personally discuss your concern with you further. I can be reached at (845) 296-4200. Regards, Lee Burns

January 15, 2015

painless! Our second purchase from DCH was as easy as the first five years ago. A big car guy, this purchase involved a lot of research and once again Toyota c More

by MX5-Champ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Schiro
Jan 15, 2015 -

DCH Wappingers Falls Toyota responded

Thanks for the awesome feedback! I'm so honored to learn that we were able to find you perfect vehicle for the second time, and I hope that we can continue to meet your customer needs well into the future. Thank you for your business and enjoy your new ride!

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